Appliancentre - North London Appliance Repairs Reviews

Name: Appliancentre - North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.06

4.1 Rating 906 Reviews

77 %

of reviewers recommend Appliancentre - North London Appliance Repairs

4.1

Based on 906 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Appliancentre - North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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Appliancentre - North London Appliance Repairs 5 star review on 13th February 2025

Julia

Appliancentre - North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The operative wasn’t able to fix our machine, but he was honest that he didn’t think the repairs were economical, rather than us wasting money and time on repairs that wouldn’t last, which we appreciated. Booking was also easy and efficient.”

Helpful Report

Hi there, Thank you for your 4-star review! We appreciate your understanding regarding the decision about the machine repairs, and we’re glad our operative was honest and upfront with you. It's great to know that you found the booking process easy and efficient. If you ever need assistance in the future, please don't hesitate to get in touch! Best regards, North London Appliance Repairs

“I had an issue with the dishwasher (tap kept flashing red). The so-called engineer turned up, did not perform any checks and simply concluded that the heat pump was broken. He eventually returned (two weeks or so later) with a new heat pump - and charged me £165 for it. He also took away the old heat pump without permission. The change in the heat pump did not fix the issue (the tap was still flashing red as before) so we asked him to come back. When he returned he now claimed that there was also a leak with the dishwasher. This leak is supposed to have magically appeared in the period when we were not using the dishwasher. He had obviously not done his job properly. I called customer service to complain and for a refund. The guy on the phone refused to let me speak, was rude and aggressive and swore at me. Please do not under any circumstances do business with this company. I would give zero stars if that were possible.”

Helpful Report

“He was there on time, knew what he was doing and explained the issue and best possible fix.”

Helpful Report

Thank you for your 4-star review! We're glad to hear that the technician was punctual, knowledgeable, and provided clear explanations. If there’s anything we can do to improve your experience to a 5-star level, please let us know—we’d love to hear your feedback! Best regards, North London Appliance Repairs

“He was right about the thermometer. Thank you.”

Helpful Report

Hi there, Thank you for your 5-star review! We're so glad to hear that the thermometer advice was helpful for you. It’s always our goal to provide useful insights to ensure our customers are satisfied. If you need any more assistance or have further questions, feel free to reach out. We’re here to help! Best regards, North London Appliance Repairs

“Good response and I await parts to fix the problem”

Helpful Report

Hi Edward, Thank you for your 4-star review! We're pleased to hear that you received a good response from us. We appreciate your patience as you await the parts to fix the issue. If there's anything else you need in the meantime or if you have any questions, don’t hesitate to reach out. Best regards, North London Appliance Repairs

“Sent an engineer for a totally unnecessary consultation and charged me £102 for the privilege. I will not be using them again. I would leave 0 stars if I could”

Helpful Report

“The engineer was efficient and friendly. He did the work very well and we were very happy. We can’t thank him enough.”

Helpful Report

Hi there, Thank you so much for your 5-star review! We're thrilled to hear that our engineer provided efficient and friendly service, and that you were happy with the work done. Your kind words mean a lot to us! If you ever need assistance in the future, don't hesitate to get in touch. We're here to help! Best regards, North London Appliance Repairs

“Neff oven element prise from Neff supplier £49.50 Repair man charged me £120 for same element. Complete ripoff.”

Helpful Report

“I called to book a repair after getting a confirmation on their website that my area is covered for repairs. The person on the phone dismissed my request saying that they only do deliveries in that area and immediately hang up on me as I was trying to ask for more advice. Disappointing and unprofessional customer service.”

Helpful Report

Hi Laura? Coverage area for repairs and deliveries are listed on our website and we even have a tools that you can enter your postcode to check if we cover the area! This number is for book a repair and not advice line.

“By offering a complete service from installation of new and removal of old machines they take all the hassle out of the process and also provide excellent after sales advice and help.”

Helpful Report

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that our complete service made the process hassle-free for you. Providing excellent after-sales support is very important to us, and we're glad to know you found it helpful. If you ever need assistance again or have any further questions, please don't hesitate to get in touch. We're here for you! Best regards, North London Appliance Repairs

“Didn’t even try to solve the issue even though it was clear what it was. Then tried to sell me a heat pump (for cash) that wasn’t needed. Charged £90 for nothing. I got someone recommended in the next day who solved the issue immediately Total scam”

Helpful Report

“Excellent. Good advice 👍”

Helpful Report

Hi Karen, Thank you so much for your fantastic 5-star review of North London Appliance Repairs! We're thrilled to hear that you found our advice helpful. Providing our customers with the right guidance is incredibly important to us, and it’s wonderful to know that you felt supported. Your feedback truly motivates our team to continue delivering the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here for you! Wishing you a great day ahead! Best regards, North London Appliance Repairs

“The guy rang 3 hours early and then never showed up or notified us he wouldn’t. English comprehension appeared to be a possible problem”

Helpful Report

“Poor service. I booked an appointment online for a repair. I received an email confirming the appointment. Then received a cancellation email on the day with no explanation given. When I replied to ask why the appointment was cancelled, no one returned my email, even after two attempts. This didn't fill me with confidence that no one seemed to be monitoring emails or 'cared' and so I went elsewhere. The irony is that 'this complaint' will probably result in them finally getting in touch. Well please don't bother.”

Helpful Report

“Bob immediately found the problem and got our oven to work again.”

Helpful Report

Hi, Thank you so much for your wonderful 5-star review of North London Appliance Repairs! We genuinely appreciate your kind feedback and are delighted to hear that Bob was able to swiftly diagnose and fix the issue with your oven. It’s always our goal to ensure our customers have a seamless experience, and knowing that we could get your oven back in working order brings us great joy. We take pride in our team's ability to act quickly and efficiently, and it's lovely to see that reflected in your review. Should you need assistance in the future, please don't hesitate to reach out. We’re always here to help! Wishing you a fantastic day ahead! Best regards, North London Appliance Repairs

“I am still waiting for my cooker to be fixed. I had a service engineer arrive on the 7th of October. I've called twice for an update when the hinges for the oven will be fixed, and they kept saying 3-5 business days. It's now the 22nd of October and no updates. I called today again for an update, and when I said I wanted my money back they hung up on me. Will be reporting them for fraud. Beware!!!”

Helpful Report

“Called about a repair. Was basically told to email in the details and then the bloke hung up on me before I’d finished talking. If that’s a taster for the service I won’t be using them.”

Helpful Report

James Hepburn, You just called us asking for a hinge repair on a cooker. you didn't know the make or model of the appliance and we asked you to find out the details and get back to us. Are you happy for us to share the phone records?!

“Ali was very friendly and helpful. Wonderful guy”

Helpful Report

“I did not book you, I only sent an enquiry. The person arrived and I mentioned it was supposed to be on monday, as I had booked someone else. He said nothing. I thougth he was the insurance person. Unbelievable.”

Helpful Report

Are you sure?! You booked repair online for today between 2-4pm. We confirmed the booking by email and text and today morning we sent you the tracking and engineer details! The engineer arrived on time and fixed your Hoover Washer Dryer and when he asked for payment you refused to pay and were saying its insurance work! you missed our emails confirming the job and also ignored the email and text we sent today morning providing you with the engineer details and tracking!

“Really happy with the service provided. I booked online yesterday evening and Bab arrived 10am this morning. Great service - very reasonable price. Highly recommended.”

Helpful Report

Hi there, Thank you so much for the amazing 5-star review of North London Appliance Repairs! We're delighted to hear that you were happy with the service and that our team could arrive promptly for you. It's great to know that you found our pricing reasonable and that you'd highly recommend us. We strive to provide efficient and dependable service to all our customers, and your feedback is truly rewarding for our team. If you ever need assistance in the future, please feel free to reach out. We're always here to help! Wishing you a fantastic day ahead! Best regards, North London Appliance Repairs

Appliancentre - North London Appliance Repairs is rated 4.1 based on 906 reviews