Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,776 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Tell us how Newlenses.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Useful service”

Helpful Report

Posted 2 years ago

“Always great service”

Helpful Report

Posted 2 years ago

“Great service! New lenses at a great price. I have vari-focals so I wondered about the cross-over point but they are perfect.”

Helpful Report

Posted 2 years ago

“Totally recommend re-fitting your lenses here. Attention to detail. Smooth. Staff very attentive if contacted via e-mail as per personal experience. Great value for money. I would use their services again, 100%.”

Helpful Report

Posted 2 years ago

“An easy- to- use service and I am happy with the results.”

Helpful Report

Posted 2 years ago

“I have used New lenses on a few occasions and found them to be the most professional which is important if you require glasses for work.”

Helpful Report

Posted 2 years ago

“Really fast turnaround. Reasonably priced. I think they even changed out my crappy random glasses case for a RayBan one...”

Helpful Report

Posted 2 years ago

“I have dealt with this company for a few years. I find their service absolutely outstanding and their products superb. Often at prices far more affordable than the equivalent from the High street Optcians.”

Helpful Report

Posted 2 years ago

“Andy provides excellent customer support. Thank you very much.”

Helpful Report

Posted 2 years ago

“I cannot praise Newlenses highly enough. Efficient postal service - perfect transitional lens replacement for long vision...better than any I have had from High Street Optician in recent years. Just what I needed and will always use them again as long as I can.”

Helpful Report

Posted 2 years ago

“I always go to Newlenses for my prescription glasses. They are unfailingly efficient and the glasses come back quickly with perfect glazing.”

Helpful Report

Posted 2 years ago

“Tired of getting designer frames and being told that you'll have to buy a new pair when your prescription changes? So was I. New Lenses has saved my a small fortune by allowing me to have my designer frames reglazes. Lots of options and reasonably priced.”

Helpful Report

Posted 3 years ago

“Excellent communication and service. Fast turnaround and delivery. New prescription lenses in my existing frames are fab. Will use New Lenses again.”

Helpful Report

Posted 3 years ago

“Excellent service as always!”

Helpful Report

Posted 3 years ago

“Excellent service as before. Reglazed snazzy reading glasses with prescription lenses.Glasses are much admired and my vision is perfect again!”

Helpful Report

Posted 3 years ago

“I have had three or four frames reglazed now by Newlenses and I can't fault them. Newlenses always do a very professional job and go out of their way to make sure the customer is always happy.”

Helpful Report

Posted 3 years ago

“Wife very pleased with her lenses and service to the frames good communication as due to post office had a little trouble with Royal Mail again , if your thinking of glasses or lenses we are really pleased with them”

Helpful Report

Posted 3 years ago

“An excellent company and would recommend them”

Helpful Report

Posted 3 years ago

“Very straight forward process. This is the second time I have used the service. I have recommended them to others. I am very pleased that I can have new lenses in existing glasses. Excellent communication.”

Helpful Report

Posted 3 years ago

“Very pleased with my new glasses”

Helpful Report

Posted 3 years ago

Newlenses.co.uk is rated 4.8 based on 1,776 reviews