Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Tell us how Newlenses.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received the best pair of glasses I've ever bought. Rimless varifocals from " Newlenses " Wonderful value with perfect vision and style. I'm very impressed with the easy on line purchase system actioned by helpful, pleasant staff. They couldn't do enough to help. I've purchased from the major high street retailers in the past and have found " Newlenses " streets ahead. I highly recommend this Company. Peter Birch. A very satisfied customer.......”

Helpful Report

Posted 5 years ago

“Very pleased with lens. First time trying Newlenses. Will certainly use again. Works out much kinder to the purse strings as opposed to going through my Optician. (Sorry Optician but every penny counts these days)”

Helpful Report

Posted 5 years ago

“Excellent service. will use again”

Helpful Report

Posted 5 years ago

“The order process was very easy and I am exceptionally happy with the glasses and the customer service. I will certainly use the company again”

Helpful Report

Posted 5 years ago

“Quick service, kept updated throughout.”

Helpful Report

Posted 5 years ago

“Fast efficient service”

Helpful Report

Posted 5 years ago

“Very good customer services. Fast delivery. I recommend to anyone.”

Helpful Report

Posted 5 years ago

“I’m delighted with my glasses.Initially The cost,the way I was kept informed at which stage they were at. I certainly would recommend Newlenses.co.uk”

Helpful Report

Posted 5 years ago

“Excellent quality work on reglancing my glasses, good price, very fast feedback and the order came back very quickly as well. Highly recommended!”

Helpful Report

Posted 5 years ago

“Great service! Recieved my glasses back within a week and it is very comfortable to wear.”

Helpful Report

Posted 5 years ago

“Very impressed with both new lenses and service. Will definitely use again”

Helpful Report

Posted 5 years ago

“Excellent service. Communication was easy and my newly glazed varifocal glasses arrived in good time and gave excellent vision as soon as they were worn.”

Helpful Report

Posted 5 years ago

“I apprehensively ordered new varifocal lenses for my existing frames, feeling that I may regret purchasing online. I received an email informing me that my frames had arrived at Newlenses and another email stating that the new lenses had been fitted and were in shipping. The completed glasses were back with me within two weeks and they are perfect. I’m delighted with my purchase!”

Helpful Report

Posted 5 years ago

“Two pairs of glasses were replaced very effectively and efficiently. There were a number of queries about the actual prescription being used, and Newlenses were thoughtful and helpful in resolving these. I have been very pleased with the outcome!”

Helpful Report

Posted 5 years ago

“great product, thank you”

Helpful Report

Posted 5 years ago

“Can't praise highly enough. Splendid results on all four pairs (for my wife and myself) sent for reglaze. Support from Andy was above and beyond. Would recommend to any one without hesitation.”

Helpful Report

Posted 5 years ago

“Brilliant. So quick and so reasonable priced. I will definitely be buying from you again.”

Helpful Report

Posted 5 years ago

“Did exacatly what it says on the tin. Firts time experience for me. Online order form very clear to fill out including the prescription from off my last optician's prescription test form. Sent off my old spare Specsavers frame and lenses. Regular emails kept me in touch with progress and back they came, with a new case included! Perfect”

Helpful Report

Posted 5 years ago

“I had a pair of frames but required the prescription lenses. I found the web site easy to use if you followed it carefully. Posted my frames and copy of my optician's prescription. I ordered exactly what I wanted at a fraction of the price I usually pay. My new specs were returned by first class post and are great. This is the first time I have ordered lenses online and I will again. A very happy customer.”

Helpful Report

Posted 5 years ago

“Excellent service with first class customer support (thanks Andy).”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews