Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ,very pleased with new lenses,old glasses like new”

Helpful Report

Posted 5 years ago

“I cannot recommend Newlenses highly enough. New varifocal lenses fitted to a rimless frame and returned 12 days after posting, excellent service. The workmanship and lens quality are first class and I saved three or four hundred pounds on high street prices. I will have no hesitation in returning for my spectacle needs. Kenny D”

Helpful Report

Posted 5 years ago

“Just great lenses. I was quoted £600 for deglazing at Boots. For a third of this cost NewLenses provided the exact same service. I was dubious about the quality of the varifocal spec but have been well impressed and will always use this service in future. Thank you NewLenses.”

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Posted 5 years ago

“Literally brilliant quality lenses, fitted perfectly to my frames. I was very impressed with the work thay did.”

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Posted 5 years ago

“Superb customer service, rapid turn around, and both times I've used the reglazing service, my glasses have been excellent.”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“A very professional and organised operation. I was extremely happy with my new lenses as well as delivery time Customer Service excellent also.”

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Posted 5 years ago

“Good quick service great price”

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Posted 5 years ago

“Great prompt service”

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Posted 5 years ago

“Excellent quick service! The 2 pairs of glasses purchased fit perfectly, the rimless glasses are very light and agile. Brilliant!”

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Posted 5 years ago

“Really pleased, good price and good service and good product. Over all very nice. Will be buying again from them in future, God willing, spared and well. Kind regards from a happy customer in the Isle of Harris, Scotland.”

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Posted 5 years ago

“I sent off my frames and was immediately informed when they arrived. They came back within a week and they are great. I had to contact them about something and they came back to me straight away, great service”

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Posted 5 years ago

“Lenses are excellent. Frame not important - bought for price. Swift delivery. Very pleased.”

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Posted 5 years ago

“I decided to buy online after having issues with walk-in opticians. I ordered a £30 spectacle frame with bifocal (after having issues with varifocals in the past). I absolutely love both the frames and lenses. The frames are well made and I have used them non-stop since April. Because I was so happy with them, I have bought two more pairs- one with transitional's (still getting used to) and the other for close-up work. These are the first-ever multifocal glasses that have worked for me.”

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Posted 5 years ago

“Great experience. Easy to order and brilliant value for money.”

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Posted 5 years ago

“too soon to say about my prescription as i got vari-focals and they take some getting used too but so far the service has been great hence my positive review.”

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Posted 5 years ago

“Efficient, excellent service and high quality lenses for own frames without fuss. Much better than using the high street opticians. I would definitely use newlenses.co.uk again. Brilliant!”

Helpful Report

Posted 5 years ago

“So far as I am concerned definitely the best on line supplier of spectacles. They will even supply replacement frames (two for one! ) So if you damage your originals they can supply the frames as per your original prescription and quickly .(You just need someone to fit you old lenses into the new frames. (Easy did it myself but you need a tiny screwdriver you can buy these in Poundland or on line.)”

Helpful Report

Posted 5 years ago

“I've used New Lenses twice. Firstly for a new pair I bought online, and secondly to renew an old pair I love which no optician would reglaze for me. Turnover was reasonably fast, updates prompt and communication, when required, was good (emails). Recommended.”

Helpful Report

Posted 5 years ago

“Good value, good service, very satisfied.”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews