Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,778 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unable to review as glasses returned for adjustment, waiting return. Consider the firm to be very well fitted out with latest hi tech equipment as seen on their website.”

Helpful Report

Posted 5 years ago

“I wanted to save my 20 year old designer frames, now very expensive Newlenses.co.uk did a great job without any fitting. Excellent price for Varifocal. Highly recommended Philomena Simpson”

Helpful Report

Posted 5 years ago

“Newlenses.com are great. I need high base-curve lenses which any optician or re-glaze technician COULD supply, but most cannot be bothered. Specsavers say, "uh, what's that". Despite the special requirement, orders are always delivered quickly. Prices are very reasonable indeed. Andy is very customer-orientated. Highly recommended!”

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Posted 5 years ago

“The whole process from order to receipt was faultless. I would thoroughly recommend Newlenses to anyone looking for High Street glasses at a very affordable price.”

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Posted 5 years ago

“Fast service and very pleased with my ‘new’ glasses. Really liked my frames so felt no need to splash another £180 on glasses when I could get the lenses glazed for £40! Should last me a few more years now!”

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Posted 5 years ago

“Super quick service, great frames with the correct prescription. I will definitely use newlenses.co.uk again!”

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Posted 5 years ago

“Just bought I guess our 7 or 8th pair of glasses from Newlenses. Ober the last few years oth my wife and I have had glasses re-lensed and only once did we have slight problem but that was because the glasses were unusually large like safety glasses. But newlenses worked at it until we were satisfied. A brilliant company and we would strongly recommend them.”

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Posted 5 years ago

“My lenses were not right sent my glasses back 14 days ago followed up by email no news yet???”

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Posted 5 years ago

Our sincere apologies, we have opted to supply an alternative brand of lens to address the concerns you have raised. With the lockdown, this lens is taking a little longer to complete than normal. We have now confirmed that this will ship by Monday.

Posted 5 years ago

“The only website I use for reglazing my glasses, I have already used them a couple of time and highly recommend. They are fast and and get the job done well.”

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Posted 5 years ago

“I have already written a review!”

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Posted 5 years ago

“The service I received from Newlenses was prompt and efficient. I am pleased with the result, which also saved me a worthwhile sum.”

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Posted 5 years ago

“Quick and efficient service, Lenses are excellent and I will be happy to use new lenses again”

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Posted 5 years ago

“First class service Very happy with my new lenses”

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Posted 5 years ago

“All went very smoothly”

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Posted 5 years ago

“Read the reviews about new lenses.co.uk, previously bought my lenses from Costco, only to realise the same lenses I payed £240 for only weeks earlier are £75.00 cheaper so I placed the order with them. the company acknowledged receiving my frames via email kept me updated and within the ten days they had quoted to returned them back to me. I can only say they are exactly what I ordered I’m very happy with the price and quality of the work thanks so much, Mike”

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Posted 5 years ago

“I had new lenses put into an existing glasses frame. They seem very good. Took a little time for them to come back but otherwise will use the company again.”

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Posted 5 years ago

“Had to quickly order some new glasses as I had somehow manage to lose my old ones. These came within 10 days and fit perfectly. Well made and look good. All this at a fraction of the price of a pair from a High Street optician, thanknyou.”

Helpful Report

Posted 5 years ago

“Excellent service ,very pleased with new lenses,old glasses like new”

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Posted 5 years ago

“I cannot recommend Newlenses highly enough. New varifocal lenses fitted to a rimless frame and returned 12 days after posting, excellent service. The workmanship and lens quality are first class and I saved three or four hundred pounds on high street prices. I will have no hesitation in returning for my spectacle needs. Kenny D”

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Posted 5 years ago

“Just great lenses. I was quoted £600 for deglazing at Boots. For a third of this cost NewLenses provided the exact same service. I was dubious about the quality of the varifocal spec but have been well impressed and will always use this service in future. Thank you NewLenses.”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,778 reviews