Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit wary of ordering varifocal glasses, but when they arrived I was very happy with them.”

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Posted 7 years ago

“After discussing my requirements very thoroughly via email I placed my order and was very satisfied with the result. I expect to place a similar order with this company shortly - very efficient and helpful!”

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Posted 7 years ago

“Great quality glasses, much better than expected. Highly recommend. Will be ordering again very soon 😁”

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Posted 7 years ago

“I really like the way you get a mail when your frames arrive with 'Newlenses' then another when they are being made and another when they are despatched... being kept informed allays any concerns. I am 100% happy with the new lenses as I'm fed up with having to get new frames every tome my prescription changes.”

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Posted 7 years ago

“Very pleased with my glasses. I Will buy my glasses from you in the future.”

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Posted 7 years ago

“Seemed to just fit the bill. Very comfortable. Please supply another pair of glasses with same frame and same prescription. Thank you.”

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Posted 7 years ago

“So happy with my new lenses. I had some older frames re-glazed with my new prescription and couldn't be happier. Really would recommend!”

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Posted 7 years ago

“You are the cheapest, easiest, best quality I could find and you sorted it all out really fast”

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Posted 7 years ago

“glasses were just what I was expecting and the service was very good.”

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Posted 7 years ago

“Very efficient and personal service”

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Posted 7 years ago

“At first I was a bit sceptical, new glasses for under 20 pounds! So I ordered the cheapest pair, thinking they will be ok as a pair for in the house. Wow, they are fantastic. I was absolutely delighted. Amazing product, excellent customer service and quick postage. I will be spreading the word.”

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Posted 7 years ago

“Very good products at very reasonable prices.”

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Posted 7 years ago

“Good range of designs and prices. Immediate response to an email query. quick delivery. Glasses are good. I am about to try ordering varifocals as I was really impressed.”

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Posted 7 years ago

“Easy to order, prompt delivery and glasses were just what I wanted. Would highly recommend.”

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Posted 7 years ago

“My initial order was for a reglaze, I subsequently ordered 2 more pairs of glasses. Adam in customer support was most helpful with all my requirements and I am delighted with the service I received. One observation is that the customer service phone number takes you to a call center which is clearly independent and initial requests for a call back were not responded to. However, emails were dealt with promptly and efficiently and therefore I have no complaints. All in all, an excellent company who will stand by their no-quibble guarantee (I can vouch for that!).”

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Posted 7 years ago

“Good replacement lenses in both reading and distance and didn't take long, nice cases too.”

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Posted 7 years ago

“I was very sceptical at first, ordering glasses online I just thought the prices were to good to be true. I expected cheap tacky and the prescription not being right. How wrong was I. I am so happy with my purchase that I bought a second pair and will be buying another pair. My frames are quality not tat, the prescription was bob on. Delivery time is as they say had them in less than a week. Extremely happy customer. If your having any doubts don’t just do it you won’t be disappointed”

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Posted 7 years ago

“I am surprisingly very happy with my new glasses. I have an alarming knack of losing glasses so to find glasses that I like that are a decent quality is fabulous. I’m straightforward, short sighted so my lenses are fabulous . I like the styles available, I’m a wayfarer girl and I can see through them at a very reasonable price. I have already recommended 3 friends which should say it all !”

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Posted 7 years ago

“Would recommend, very fast and great quality.”

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Posted 7 years ago

“Excellent value for money compared to high Street opticians.”

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Posted 7 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews