“I placed an order with NetStore Direct and unfortunately the wrong item was sent (very similar model number). I phoned up NetStore Direct and managed to get though and talk to someone very quickly. I explained the issue and arranged collection of the wrong item and delivery of the correct item. About a week later all sorted so although initially a mistake was made, am happy with how it was all resolved.”
“Really helpful employee answered my questions and assured me I could return product if it didn't work as successfully as I hoped. I did later need to return which meant paying £10 as through best to return in the packaging which was kind of excessive...”
“The service I received from Netstore Direct was excellent from start to finish. The products were exactly as stated on the website. The purchasing process was simple and I was kept well informed at all times. Products arrived promptly and well packaged. I would use the company again and definitely recommend.”
