North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,571 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 7th November 2025

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful website that allows you to easily design your award. Regular communications keep you updated and a fast delivery. Thank you.”

Helpful Report

Posted 6 months ago

Hi Catherine Thank you so much for your kind words! I’m glad you found our website easy to use and appreciated the regular updates throughout the process. It’s wonderful to hear your award arrived quickly and you’re happy with everything. Thanks again for choosing us—we look forward to helping you with your next order! Warm wishes, Louisa

Posted 4 months ago

“All 3 trophies arrrive early and exactly what i ordered, i am so happy with them.”

Helpful Report

Posted 6 months ago

Hi Julia, Thank you so much for your lovely feedback! I’m so happy to hear all three trophies arrived early and were exactly what you ordered. It means a lot to us that you’re so pleased! Looking forward to helping you again in the future. Thanks again Louisa

Posted 4 months ago

“Amazing prices! Despatched quickly highly recommended. Well done team NE! l”

Helpful Report

Posted 6 months ago

Hi Niron, Thank you so much for the fantastic feedback! We’re thrilled you’re happy with our prices and speedy dispatch. Your recommendation means the world to the team here at NE! Thanks again, and we look forward to helping you again soon! Best wishes, Louisa

Posted 4 months ago

“Thank you so much, I ordered two jade glass star awards to be given at a community event. Care was taken to check the order, so when the awards came they were perfect and good quality.”

Helpful Report

Posted 6 months ago

Hi Rachel, Thank you so much for your kind feedback! I’m delighted to hear the jade glass star awards were perfect and of good quality for your community event. It was a pleasure to assist you, and I’m glad our attention to detail made a difference. Wishing you a wonderful event, and I look forward to helping you again in the future! Warmest wishes, Louisa

Posted 4 months ago

“Excellent job on engraving pint glass.. Great price and quick delivery. Would recommend.”

Helpful Report

Posted 6 months ago

Hi Steven Thank you so much for your kind words! I’m really glad you’re happy with the engraving, price, and quick delivery. Your recommendation means a lot to us! Looking forward to helping you again soon. Warm regards, Louisa

Posted 4 months ago

“Very good”

Helpful Report

Posted 6 months ago

Hi Lee, Thank you so much for your kind words! We really appreciate your support and hope to help you again soon. Best wishes, Louisa

Posted 4 months ago

“Order was delivered really quickly. The delivery was packaged with care, ensuring the gift was delivered in top condition. Really pleased with the products - the personalised glasses were exactly what I wanted and were well received as a gift. Will definitely order from you again. Thank you!!”

Helpful Report

Posted 6 months ago

Hi Benjamin, Thank you so much for your wonderful feedback! I’m delighted to hear that your personalised glasses were exactly what you wanted and made such a great gift. We always take care with packaging to make sure everything arrives in perfect condition, so it’s great to know it made a difference. Looking forward to helping you with your next order! Thanks again Louisa

Posted 4 months ago

“Really pleased with my order - it was a great price and was processed and delivered really quickly. I'd say the team went above and beyond as their standard service (I order on Good Friday, a bank holiday, and received my order the following Tuesday!). I would definitely recommend NE Trophies and order from them again myself. Thank you!”

Helpful Report

Posted 6 months ago

Hi Emily, Thank you so much for your wonderful review! I'm so pleased to hear you're happy with your order and that it arrived so quickly — even over the Easter weekend! We always aim to go the extra mile, so it really means a lot to hear that it made a difference. Thank you again for your kind words and support. We’d absolutely love to help you again in the future! Warmest wishes, Louisa 🌟

Posted 4 months ago

“Very fast service and I put the wrong name or spelling of the name on part of the trophy and they changed it to the correct spelling. Very happy”

Helpful Report

Posted 6 months ago

Hi Michael, Thank you so much for your lovely review! We're so glad we could get everything sorted quickly for you — mistakes happen, and we're always happy to help fix them! 😊 We're thrilled to hear you're very happy with the service and the final result. Thanks again for your support! Warm wishes, Louisa

Posted 4 months ago

“I can’t recommend this trophy engraving company enough! From start to finish, the service has been absolutely outstanding. A very special thank you to Louisa (Lou), who has been nothing short of amazing. She was professional, friendly, and incredibly helpful throughout the whole process. She made everything so easy and stress-free, ensuring the engraving was perfect and the final product was even better than I had hoped. It is rare to find such a personal and attentive level of service these days, and Lou truly went above and beyond. Thank you again for everything. I wouldn’t go anywhere else!”

Helpful Report

Posted 6 months ago

Hi Michael, Wow – thank you so much for this incredibly kind review! It honestly means the world to me. I'm so happy to hear that you were pleased with both the service and the final product. It was an absolute pleasure to help you, and I’m really touched by your words. I always try to make the process as smooth and personal as possible, so hearing that it felt easy and stress-free is just the best feedback I could hope for. Thank you for being such a lovely customer – I’m truly grateful for your support and trust. Looking forward to helping you again whenever you need – and thank you again for your amazing words! Warmest wishes, Louisa (Lou)

Posted 4 months ago

“Placed a few orders now and I have only ever had great experiences. Service is quick. The finished product is brilliant.”

Helpful Report

Posted 6 months ago

Hi Richard, Thank you so much for your lovely review! I'm really glad to hear you've had great experiences with your orders and that you're happy with both the service and the finished products. It truly means a lot to have your continued support! Looking forward to helping you again soon. Warmest wishes, Louisa

Posted 4 months ago

“Very prompt delivery and excellent value for money. Have recommended to other dance parents.”

Helpful Report

Posted 6 months ago

Hi Debbie, Thank you so much for your 5* review! We're so pleased to hear that you were happy with the prompt delivery and the value for money. It means the world to us that you've recommended us to other dance parents — we truly appreciate your support! Thanks again Louisa

Posted 4 months ago

“Quick, efficient and reasonable price.”

Helpful Report

Posted 6 months ago

Hi Kathleen, Thank you for the great feedback! We're so glad you found our service quick, efficient, and reasonably priced. Your support means a lot to us, and we look forward to helping you again in the future! Best regards, North East Trophies

Posted 4 months ago

“The team were very efficient and highly responsive to my email enquiries. The final product was of high quality and arrived quickly.”

Helpful Report

Posted 6 months ago

Hi Rita, Thank you so much for your kind words! We're thrilled to hear that you were happy with the service, communication, and the quality of the final product. It means a lot to us that you took the time to share your experience. We're always here if you need anything in the future! Thanks again Louisa

Posted 4 months ago

“Fast, well priced and exactly as specified”

Helpful Report

Posted 6 months ago

Hi Chris, Thank you very much for your order and 5*s. We're glad to hear everything arrived quickly, at a good price, and exactly as expected. Really appreciate you taking the time to share your experience! Thanks again, Louisa North East Trophies

Posted 6 months ago

“Excellent service, quick turnaround and delivered within a few days. Quality product and just what we wanted.”

Helpful Report

Posted 6 months ago

Hi Martin, Thanks so much for your kind words! We're delighted to hear the service, speed, and product quality all hit the mark. It’s great to know the trophy was just what you were after—we’d love to help again anytime! Best wishes, Louisa North East Trophies

Posted 6 months ago

“Really good quality”

Helpful Report

Posted 6 months ago

Hi Michael, Thanks for your order and 5* review! We're so pleased to hear you were happy with the quality—exactly what we aim for. All the best, The North East Trophies Team

Posted 6 months ago

“very easy to use, lots of choice and the trophies look great. very quick service, definitely recommend”

Helpful Report

Posted 6 months ago

Hi Steve, Thanks so much for your order and the great review! We're really glad you found the website easy to use and loved the range of options. It's fantastic to hear the trophies looked great and arrived quickly. We truly appreciate the recommendation! Best regards, Louisa North East Trophies

Posted 6 months ago

“Another purchase and another great result.From ordering to receiving trophy....one week. Fantastic service.”

North East Trophies 5 star review on 17th April 2025

Helpful Report

Posted 6 months ago

Hi Ken, Thank you once again for your continued support—and for sharing that brilliant photo! We're so pleased to hear that everything went smoothly and that you're happy with the award. It’s always a pleasure to work with you, and we really appreciate you taking the time to leave such a kind review. All the best, The North East Trophies Team

Posted 6 months ago

“Great to communicate with, fast shipping, great quality. 5*”

Helpful Report

Posted 6 months ago

Hi Stefan , Thanks so much for taking the time to leave a review! We’re thrilled everything met your expectations—from the quality to the delivery speed. Your support means a lot to us. All the best, The North East Trophies Team

Posted 6 months ago

North East Trophies is rated 4.9 based on 3,571 reviews