North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,569 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,569 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 7th November 2025

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and eifficient turn-around.”

Helpful Report

Posted 3 months ago

Hi Rhys, Thank you for your 5 star review! We’re glad you appreciated our quick and efficient turnaround. We look forward to assisting you again soon. Thanks again The North East Trophies Team

Posted 3 months ago

“Arrived within the time frame given. No risk of damage due to the excellent packaging it arrived in. Excellent service.”

Helpful Report

Posted 3 months ago

Hi Mark, Thank you for your order and kind feedback. We’re pleased to hear your order arrived on time and in perfect condition thanks to our packaging. Providing excellent service is our priority, and we appreciate your support. Thanks again Louisa North East Trophies

Posted 3 months ago

“Excellent”

Helpful Report

Posted 3 months ago

Hi Gavin, Thank you for your feedback! We truly appreciate your support and look forward to serving you again. Thanks again Louisa North East Trophies

Posted 3 months ago

“Quick and easy ordering. Good value. Not to many 'extra' costs. Made and delievered within a few days. Like the ability to have our own uploaded image on the shield.”

Helpful Report

Posted 3 months ago

Hi David, Thank you for your great feedback! We’re glad to hear you found the ordering process quick and easy, with good value and minimal extra costs. We're especially happy that you liked being able to upload your own image to personalise the shield — it's a feature we're proud to offer! Looking forward to working with you again soon. Best regards, Louisa NE Trophies

Posted 3 months ago

“The product was delivered very quickly and as described on the website. Unable to upload picture or video as now with the recipient of the award. A great service”

Helpful Report

Posted 3 months ago

Hi Patrick, Thank you for your kind words! We’re so pleased to hear the product arrived quickly and met your expectations. No worries at all about the photo or video — we’re just glad the award has reached the recipient and that you were happy with the service. We hope to assist you again in the future! Best regards, The NE Trophies Team

Posted 3 months ago

“Once again, North East Throphies have been superb. The quality of the product, the speed of service and the customer service I've received has been first-class. Thank you. I'll definitely be using you again next year!”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your kind words and continued support! We’re thrilled to hear you’ve had another great experience with us — from product quality to customer service and speed of delivery. It truly means a lot to have loyal customers like you. We look forward to working with you again next year! Best regards, The NE Trophies Team

Posted 3 months ago

“⭐️⭐️⭐️⭐️⭐️ service and communication. Brilliant product. Thank you 👍”

Helpful Report

Posted 3 months ago

Hi Stephen, Thank you so much for the 5 star review! We’re thrilled you were happy with the service, communication, and product. It was a pleasure to help, and we really appreciate your kind words! All the best, The NE Trophies Team

Posted 3 months ago

“Our trophy was damaged in transit.obviously we were disappointed. You replaced it within 5 days.we returned the damaged one.we are using our trophy this weekend,for our late sons football tournament. We are extremely happy with the trophy and your service which was excellent.thankyou.”

Helpful Report

Posted 3 months ago

Hi Karen, Thank you so much for your kind and thoughtful message. We’re truly sorry the trophy was damaged in transit, but we’re glad we could resolve it quickly for you. It means a great deal to us to know the replacement arrived in time and that you’re happy with it. We’re honoured to have played a small part in such a meaningful event for your late son’s football tournament. Wishing you all the best for the weekend, and thank you again for your trust and kind words. Warmest regards, Louisa NE Trophies

Posted 3 months ago

“Couldn’t been more happy with the product , shipped very fast done a great job 👍”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for your fantastic feedback! We’re thrilled to hear you were so happy with the product and service. It’s great to know everything arrived quickly and met your expectations. Looking forward to helping you again soon! Best regards, The NE Trophies Team

Posted 3 months ago

“Very pleased with my purchase arrived quickly and in good condition exactly as I ordered .good value for money very pleased would definitely buy from them again”

Helpful Report

Posted 3 months ago

Hi Anita, Thank you so much for your fantastic feedback! We’re thrilled to hear you were happy with both the product and our service. It’s always great to know everything arrived quickly and lived up to your expectations. We really appreciate your support and look forward to helping you again in the future! Thanks again, Louisa NE Trophies

Posted 3 months ago

“The items are amazing ! Amazing job !!! Thank you very much !!! ❤️”

Helpful Report

Posted 3 months ago

Hi Attila, Thank you so much for your lovely message! We’re absolutely delighted to hear you’re so happy with the items — your kind words mean a lot to us. It was our pleasure, and we’re so glad you loved the final result! Looking forward to helping you again in the future! Best wishes, The NE Trophies Team

Posted 3 months ago

“Fast, reliable quality work. Very happy with our order and the service we received.”

Helpful Report

Posted 3 months ago

Hi Hannah, Thank you so much for your kind feedback! We’re really pleased to hear you were happy with the quality of our work and the service you received. It was a pleasure fulfilling your order, and we look forward to helping you again in the future! Thanks again, Louisa NE Trophies

Posted 3 months ago

“Very pleased. Great quality and quick delivery. Would definitely recommend and use again”

Helpful Report

Posted 3 months ago

Hi Tony, Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the quality and quick delivery. Your recommendation means a lot to us, and we look forward to serving you again! Best regards, The NE Trophies Team

Posted 3 months ago

“Lovely trophy as per my order, swiftly dedpatch in good packaging. Would buy from again.”

Helpful Report

Posted 3 months ago

Hi Steven, Thank you so much for your kind words! We’re glad to hear the trophy arrived swiftly and well-packaged, just as you ordered. We’d be delighted to help you again whenever you need. Thanks again, The NE Trophies Team

Posted 3 months ago

“Extremely professional set up and we are delighted with the trophy. Would highly recommend! Thank you.”

North East Trophies 5 star review on 19th July 2025

Helpful Report

Posted 3 months ago

Hi Aine, Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with the trophy and our professional service. Your recommendation means a lot to us! Thank you again, and we look forward to assisting you in the future. Best regards, The NE Trophies Team

Posted 3 months ago

“From first email contact to picking trophys up it was 5 star all the way. I only spent a few pounds but i was treated like i was spending hundreds. They realy care about every customer.”

Helpful Report

Posted 3 months ago

Hi Mary, Thank you so much for your wonderful feedback! We truly believe that every customer matters, no matter the size of the order — so it’s lovely to hear that came through in your experience. We're so glad you felt well looked after from start to finish, and we really appreciate your kind words. Looking forward to helping you again in the future! Thanks again, The NE Trophies Team

Posted 3 months ago

“I have been using this company for several years now and their product, service, and price is always ticking the boxes.”

Helpful Report

Posted 3 months ago

Hi Jason, Thank you so much for your continued support over the years! We’re thrilled to hear that our products, service, and prices continue to meet your expectations. It’s always a pleasure working with you, and we look forward to many more years together. Thanks again, The NE Trophies Team

Posted 3 months ago

“Quick delivery, customizable. Nice quality and affordable. Thank you!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your kind feedback! We’re glad you enjoyed the quick delivery, customisable options, and quality at an affordable price. It’s been a pleasure serving you! Best regards, The NE Trophies Team

Posted 3 months ago

“Excellent service”

Helpful Report

Posted 3 months ago

Hi Ian, Thank you for your kind feedback! We’re glad you’re happy with our service and look forward to assisting you again soon. Best regards, The NE Trophies Team

Posted 3 months ago

“NE trophies did a great job, very professional and gave personal attention to my order.”

Helpful Report

Posted 3 months ago

Hi Simon, Thank you so much for your kind words! We’re delighted to hear you felt well looked after and appreciated the personal attention we gave to your order. It was a pleasure working with you! Looking forward to helping you again soon. Thanks again, The NE Trophies Team

Posted 3 months ago

North East Trophies is rated 4.9 based on 3,569 reviews