North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,584 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,584 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 16th November 2025

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was first class and the quality of the product was excellent. Tom was extremely helpful and is a credit to the company. We were absolutely delighted with the trophy. Highly recommended and excellent value for money. Many thanks.”

Helpful Report

Posted 9 months ago

Hi Bernadette, Thank you very much for your order with us & for your 5 star review! I remember the Logo being a tricky one but pleased it came out so well, it was definitely a fun one to do. I will pass on your kind comments to Tom, he will be delighted to have had a special mention. We really appreciate your kind feedback and recommendation. Thanks again Louisa North East Trophies

Posted 9 months ago

“Great service, quick responses and amazing customer service!”

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Posted 9 months ago

Hi Natalie, Thank you very much for your second order with us & for your 5 star review! We are pleased to hear were again happy with our service and hope everyone loved their Victory Jade Crystal Award. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 9 months ago

“Brilliant service and fast delivery 🚚 thank you ☺️”

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Posted 9 months ago

Hi Naima, Thank you very much for your order with us & for your 5 star review! We are pleased to hear your order got to you in good time and that you were happy with our service. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 9 months ago

“Excellent customer service from start to finish. Slight hiccup with Royal Mail as it got lost in transit, however NE Trophies, sent out a new one immediately and arrived the next day to me. Extremely happy with my purchase. Thank you”

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Posted 9 months ago

Hi Saif, Thank you very much for your order with us & for your 5 star review! We are pleased to hear you had such a great first experience with us and we hope the recipient loved their glass plaque. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 9 months ago

“The trophies arrived in time and just as seen on the website. Thevtrophies were well packed to avaoid damage.”

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Posted 10 months ago

Hi Annet, Thank you very much for your 5th order with us & for your 5 star review! We are pleased to hear you are happy with your Multi-Sport Jade Glass Awards and that everything arrived in perfect condition. Thank you very much for your kind feedback and continued, loyal custom. Thanks again Louisa North East Trophies

Posted 9 months ago

“They were super quick with creating, getting a proof to me before creating the award for me, and super quick delivery.”

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Posted 10 months ago

Hi Jayna, Thank you very much for your order with us & for your 5 star review! We are pleased to hear you are happy with your Oblivion Award and our service. Thank you very much for your kind feedback, we hope to work with you again. Thanks again Louisa North East Trophies

Posted 9 months ago

“Second year in a row we have ordered trophies for an annual work awards ceremony. Ordering process is simple and proofs are great to have before confirming the order. Postage is very quick as well! We will be back next year!”

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Posted 10 months ago

Hi Kirsty, Thank you very much for your latest order with us & for your 5 star review! We are pleased to hear you are happy with your Eco-Friendly Bamboo Awards and our service. Thank you very much for your kind feedback, we look forward to working with you again next year :). Thanks again Louisa North East Trophies

Posted 9 months ago

“Great service, very pleased”

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Posted 10 months ago

Hi Mark, Thank you very much for your order with us & for your 5 star review! We are pleased to hear you are happy with your Gold Metallic Mega Star Plaque Awards and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Cheers! Louisa North East Trophies

Posted 9 months ago

“Good product, well packaged and quickly delivered. A fair price for pint glasses featuring an image personal to me. Thanks!”

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Posted 10 months ago

Hi Aaron, Thank you very much for your order with us & for your 5 star review! We are pleased to hear you are happy with your Custom Engraved Pint Glasses and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Cheers! Louisa North East Trophies

Posted 9 months ago

“Ordered gas’s for brothers 60th with Newcastle United crest on and birthday message. Staff very helpful & friendly nothing was too much bother would definitely order again thank you”

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Posted 10 months ago

Hi Dawn, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Custom Engraved Beer Glass and our service. We hope your brother loved his gift and has christened it with a beer by now! Thank you very much for your kind feedback, we really appreciate it. Kind Regards Louisa North East Trophies

Posted 9 months ago

“Quick, helpful, considerate service. Great quality too.”

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Posted 10 months ago

Hi Mark, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Prodigy Season 24/25 Player Of The Match Green & Purple Football Trophy Award and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Kind Regards Louisa North East Trophies

Posted 9 months ago

“EXCELLENT AS ALWAYS! We forgot to order a trophy for our end of year award day, and despite ordering on a bank holiday, it STILL arrived on time for our awards. Incredible service, as always.”

Helpful Report

Posted 10 months ago

Hi Matthew, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear you are happy with your Poppy Jade Glass Awards and our service. Thank you very much for your kind feedback, we look forward to working with you again in the future. Kind Regards Louisa North East Trophies

Posted 9 months ago

“Fast efficient service and over the moon with my purchase”

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Posted 10 months ago

Hi Lyndsey, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Jade Oblivion Crystal Glass Award and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Kind Regards Louisa North East Trophies

Posted 9 months ago

“Easy to order, very detailed design approval, great service all round.”

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Posted 10 months ago

Hi Bella, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Jade Oblivion Crystal Glass Awards and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Kind Regards Louisa North East Trophies

Posted 9 months ago

“I have used NE Trophies for about 18 months now. The website is easy and clear to use. The service and delivery is excellent and on the occasion I had a query, the response was quick and helpful. I have reccomended NE Trophies to other colleagues across the business.”

Helpful Report

Posted 10 months ago

Hi Kelly, Thank you very much for your 10th order with us & for your 5 star review! We are glad to hear you are happy with your Jade Oblivion Crystal Glass Awards and our service. Thank you very much for your kind feedback and continued loyal custom. Kind Regards Louisa North East Trophies

Posted 9 months ago

“Quick and efficient and great product”

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Posted 10 months ago

Hi Nicolas, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear you are happy with your Bamboo Wooden Block Awards and our service. Thank you for your kind feedback, it's much appreciated. Kind Regards Louisa North East Trophies

Posted 9 months ago

“It turned out that the medal box I ordered had an opening too small for my medal. I wrote to North East using the email address provided on the invoice, and the response was rapid and generous. North East fully refunded the cost of the box plus shipping and told me to keep the box. I appreciated the prompt response which was more than fair.”

Helpful Report

Posted 10 months ago

Hi Robert, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Luxury Medal Presentation Case and our service. Thank you for your kind feedback, it's much appreciated. Kind Regards Louisa North East Trophies

Posted 9 months ago

“delivery time was exceptional”

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Posted 10 months ago

Hi Ben, Thank you very much for your 7th order with us & for your 5 star review! We are glad to hear you are happy with your Legacy Super Gold Trophy Cup and our service. Thank you for your kind feedback, it's much appreciated. Kind Regards Louisa North East Trophies

Posted 9 months ago

“Very efficient in the ordering and posting process”

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Posted 10 months ago

Hi John, Thank you very much for your 7th order with us & for your 5 star review! We are glad to hear you are happy with your Legacy Super Gold Trophy Cup and our service. Thank you for your kind feedback, it's much appreciated. Kind Regards Louisa North East Trophies

Posted 9 months ago

“Always a pleasure - second year using these for our yearly awards.”

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Posted 10 months ago

Hi Tamara, Thank you very much for your 7th order with us & for your 5 star review! We are glad to hear you are happy with your Jade Warrior Glass Awards and our service. Thank you for your continued support, we really appreciate it and look forward to your next order. Kind Regards Louisa North East Trophies

Posted 9 months ago

North East Trophies is rated 4.9 based on 3,584 reviews