North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,401 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 25th June 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service & Quality spot on”

Helpful Report

Posted 4 months ago

Hi Mike, Thank you for your order and 5* review! We’re so glad to hear that you were happy with both our service and the quality of the product. Your satisfaction means the world to us, and we truly appreciate your kind words. We look forward to serving you again in the future! Warm regards, Louisa North East Trophies

Posted 3 months ago

“Came in good timing, exactly how I wanted.”

Helpful Report

Posted 4 months ago

Hi Issa, Thank you so much for your wonderful review! We're so glad to hear that your order arrived on time and was exactly what you wanted. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We truly appreciate your feedback and hope to serve you again soon! Warm regards, Louisa North East Trophies

Posted 3 months ago

“Excellent customer service and spot on job well done”

Helpful Report

Posted 4 months ago

Hi JJ, Thank you very much for your order & kind feedback! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa North East Trophies

Posted 3 months ago

“Amazing service, contacted Friday 9am, quote received soon after, order placed & glasses arrived before lunch on the Monday Excellent service, great price & of course excellent product!! Graeme - The White Room Music Cafe”

North East Trophies 5 star review on 3rd March 2025

Helpful Report

Posted 4 months ago

Hi Graeme, Thank you very much for your latest order with us & your 5 star review! We are pleased to hear you are happy with your 50 x Half Pint Tulip Beer Glasses and our service. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 3 months ago

“Amazing experience. Item has arrived very quickly.The customer service team were so helpful and understanding. They have solved the issue as quiack as possible. Would definitely recommend and purchase again 👌. Well done 👏”

Helpful Report

Posted 4 months ago

Hi Paris, Thank you so much for your kind words! We're delighted to hear that you had an amazing experience, and that our customer service team was able to assist you quickly and efficiently. We truly appreciate your review and look forward to serving you again in the future. 😊 Thanks again for choosing us! Best regards, Izzy H @ North East Trophies

Posted 4 months ago

“I have used the same company for 8 years but decided to try someone new with a wider range of glass award. Price cheaper. Service faster. Awards perfectly engraved and they look amazing. To top it off I made a phone call beforehand because I had a question and a human actually answered the call and resolved my question, something missing in this day and age. Great service I will definitely use NE Trophies again.”

Helpful Report

Posted 4 months ago

Hi Mary, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Accord Jade Crystal Diamond Awards. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa North East Trophies

Posted 3 months ago

“Great speedy service. Excellent quality product.”

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Posted 4 months ago

Hi Damion, Thank you very much for your order with us & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us and your Prodigy Football Awards. Thanks again Louisa North East Trophies

Posted 3 months ago

“Great fast service with a high quality finish. Fully met my expectations and would highly recommend Noth East Trophies.”

Helpful Report

Posted 4 months ago

Hi Kirk, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with your Magento Jade Glass Trophy Award. Thanks again Louisa North East Trophies

Posted 3 months ago

“Ordered a small trophy with engraving. Very pleased with this item and the price was great.”

Helpful Report

Posted 4 months ago

Hi Carole, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you are happy with your Trophy and our service. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 3 months ago

“I failed to enter my house number when ordering a trophy .When l chased it the response was brilliant. I was emailed and was kept up to date on what was happening. The item was returned then sent back to me with the correct address. Great customer service..many thanks, certainly a company you would want to buy from..”

Helpful Report

Posted 4 months ago

Hi Raymond, Thank you very much for your order & kind feedback! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa North East Trophies

Posted 3 months ago

“Lovely trophy for the cost, found a colour that matches our kit perfect the kids love it!”

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Posted 4 months ago

Hi Roy, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you are happy with your Football Series Defender Trophy and our service. We're delighted the children love it too. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 3 months ago

“Absolutely fantastic service, super quick delivery. Products are of fantastic quality too! Will and have used again!”

Helpful Report

Posted 4 months ago

Hi Joel, Thank you very much for your latest order with us & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us and your Prodigy Football Awards. Thanks again Louisa North East Trophies

Posted 3 months ago

“Excellent service”

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Posted 4 months ago

Hi Margaret, Thank you very much for your order with us & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa North East Trophies

Posted 3 months ago

“Excellent services and helpful throughout the process, highly recommended”

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Posted 4 months ago

Hi Tim, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your door sign and our service. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa North East Trophies

Posted 4 months ago

“The team couldn'e be more helpful or efficient! I've used them a few times now and their customer service is amazing as is the quality of the products!”

Helpful Report

Posted 4 months ago

Hi Laura, Thank you very much for your 5th order with us & your 5 star review! We are pleased to hear you are consistently happy with our products and our service. We appreciate your kind feedback and continued loyal support. Thanks again Louisa North East Trophies

Posted 4 months ago

“Excellent communication and a very quick delivery. One of the best online transactions I have had. Thank you.”

Helpful Report

Posted 4 months ago

Hi Anthony, Thank you very much for your order with us & your 5 star review! We are pleased to hear you are happy with your Wooden Spoon Trophy and it's lovely to hear you found the whole process one of the best you've had. That means a lot to us. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 4 months ago

“I ordered a couple personalised pint glass for my partner for Valentine’s Day and I was really happy with the product. I received a mock up via email first and once approved it was sent within 24 hours. The engraving is really lovely and precise.”

Helpful Report

Posted 4 months ago

Hi Koralie, Thank you very much for your order with us & your 5 star review! We are pleased to hear you are happy with the pint glasses and hope your partner loved them too. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 4 months ago

“Great communication, delivered promptly, very pleased, will use again”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you very much for your order with us & your 5 star review! We are pleased to hear you are happy with your Archery Trophies and our service. We appreciate your kind feedback and hope to serve you again in the future. Thanks again Louisa North East Trophies

Posted 4 months ago

“Item as described. Good price. Quick delivery. Thank you.”

Helpful Report

Posted 4 months ago

Hi Charlie, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you are happy with your Ambition Optical Crystal Trophy Award and our service. We appreciate your kind feedback and hope to serve you again. Thanks again Louisa North East Trophies

Posted 4 months ago

“Wanted some boxes to put Champagne glasses in. They arrived quickly and are just right. Will not hesitate to order from this company again.”

Helpful Report

Posted 4 months ago

Hi Karen, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you were able to find what you needed and appreciate your kind feedback. We hope to serve you again. Kind Regards Louisa North East Trophies

Posted 4 months ago

North East Trophies is rated 4.9 based on 3,401 reviews