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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,342 Reviews
96 %
of reviewers recommend NAC Domestic Appliances Ltd
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

NAC Domestic Appliances Ltd 5 star review on 4th June 2025
Karen Thompson
NAC Domestic Appliances Ltd 5 star review on 4th March 2025
Anonymous
NAC Domestic Appliances Ltd 5 star review on 4th March 2025
Anonymous
NAC Domestic Appliances Ltd 1 star review on 5th February 2025
Radoslav
NAC Domestic Appliances Ltd 5 star review on 21st December 2023
Lesley Dobbs
NAC Domestic Appliances Ltd 5 star review on 20th December 2023
Sarah Dean
Anonymous
Anonymous  // 01/01/2019
Absolutely first class service… costs very reasonable and totally visible. Andrew did a fantastic job, very professional … could not be better ..
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Excellent response, technician arrived the same day and repaired our oven
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Prompt people that kept you informed.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Faultless removal of old and installation of new Neff dishwasher heater pump unit by NAC technician. Not so great was the unit price and only three month guarantee but still worth four stars.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Very prompt service. Completed the repair within 15 minutes. Excellent service.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Excellent service. Attended following day, part ordered, repair sorted quickly as was possible. Would highly recommend.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Quick efficient service. Engineer was polite and helpful.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Arrived said I needed a part charged me and never came back.
Helpful Report
Hi, We are very sad to see your comments - These comments do not reflect the level of service that we strive to give our customers that is reflected in our "Excellent" overall Score. We appreciate, that while carrying out many thousands of repairs every month throughout the UK, sometimes, things will go wrong during the repair process or a very small percentage of our customers may not be happy with a repair visit outcome. We will look in to your review content internally and contact you if we need to discuss anything further. Kind Regards, NAC Customer Service Team.
Can't fault the service, deserve 6 stars
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Al checked the fault and diagnosed the problem quickly. He explained and advised the best course of action. He was pheasant and helpful.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Prompt service to disabled persons home . Job done well and polite , friendly engineer
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
The engineer came out very promptly the next day, resolved the problem and gave common sense advice
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Excellent
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Very professional telephone service. Fast and efficient with friendly and helpful engineers. Would recommend
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
The service was excellent, quick and easy to book. The technician was friendly, knowledgeable and explained what was wrong.Im very satisfied.Thank you.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Very good service arrived shortly after I called and checked my washing machine. Thank you.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Be wary using Domestic Appliance Repair. The engineer sent was self employed and trying to get hold of him since then has been a waste of my time. NAC repair were not much better, relying on the terms in the agreement that engineers are self employed and not able to or unwilling to assist. The engineer visited very briefly and told me that because the cooker hood was twenty years old, parts may be difficult to source, and promptly charges me £80. I had to chase up after two weeks had elapsed but the response was the same. After another two weeks I contacted the manufacturer directly and they put me in touch with an engineer who diagnosed the fault, sourced the replacement parts from the manufacturer and the cooker hood now works perfectly. Still no reply for the NAC sourced engineer despite text and WhatsApp message, NACrepair have contacted the engineer to contact me , but nothing. The engineer visited on the 24th February, it's now 19th May and there has been zero contact. Appalling lack of service, Domestic Appliance Repairs didn't diagnose the fault or at least the engineer sent didn't, charged me £80, and now gone AWOL. The photo shows the faulty part, the NAC engineer told me it was obsolete and couldn't be replaced, the bag showing a genuine spare part proves otherwise
Helpful Report
Hi, We are very sad to see your comments - These comments do not reflect the level of service that we strive to give our customers that is reflected in our "Excellent" overall Score. We appreciate, that while carrying out many thousands of repairs every month throughout the UK, sometimes, things will go wrong during the repair process or a very small percentage of our customers may not be happy with a repair visit outcome. We will look in to your review content internally and contact you if we need to discuss anything further. Kind Regards, NAC Customer Service Team.
Arranged time kept to. Excellent analysis of the problem. Arranged for convenient time to install new parts, done with efficiency and tidiness. No unexpected issues with cost. Very satisfied with the repair by the engineer (David).
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Paul came the next day after contacting NAC and arrived on time. He had replacement parts with him and fixed the dishwasher quickly. Paul then replaced the kitchen kickboard for me which had come off. I would definitely ask back him back if I had another problem with my appliances. Thank you Paul.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Really friendly good job done would recommend the service
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,342 reviews