My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,098 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,098 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived very quickly, the front ones were perfect and have done a great job in a torrential downpour yesterday. Unfortunately the rear one does not match my fitting at all”

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Posted 5 months ago

“Fast delivered...good stuff”

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Posted 5 months ago

“Quick and easy”

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Posted 6 months ago

“Fast delivery, Well Packaged and Great product! Thank you!”

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Posted 6 months ago

“Prompt delivery,well packaged.”

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Posted 6 months ago

“Great to deal with”

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Posted 6 months ago

“Parts not fitted yet, service was prompt and efficient”

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Posted 6 months ago

“Great experience, the website was easy to navigate, item was exactly as described and delivery was prompt, will 100% use again.”

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Posted 6 months ago

“Fast efficient service delivered the next day and wasn’t expecting it that soon, brilliant service.”

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Posted 6 months ago

“Needed discs and pads and searching using registration number resulted in a variety of fitment options. Called the helpdesk to ask for correct versions and was advised to use the "Contact us" webform. Reply was received by e-mail the same day giving definitive part numbers. Ordered these and yep, they were correct so all good. The only negtive was as a member, I am supposed to get free next day delivery but dues to issues with the courier company, who I had to chase, parts didn't arrive until 3 days later which was inconvenient as I needed them in a rush. When I checked on the status of the order in My Motor World account, it said fulfilled, but it cleary wasn't. Not MMW's fault but they should take accountablility in using reliable couriers and ensuring through tracking that they are delivered on time and offer an alternative solution where this doesn't happen.”

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Posted 6 months ago

“Easy selection prices arnt to eye watering delivery was good”

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Posted 6 months ago

“Good value and free delivery, spot on, thank you.”

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Posted 6 months ago

“Arrived in good time and was exactly what was ordered.”

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Posted 6 months ago

“Great prices and very quick to answer any questions. A small problem when checking out to do with the courier options but overall still deserve a 5/5.”

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Posted 6 months ago

“Easy to navigate website, great range of quality products at very competitive prices. Just so easy to use.”

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Posted 6 months ago

“Bad bye obot because your choice of courier (evri) still haven't got my parcel”

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Posted 6 months ago

Thanks for your feedback— we completely understand your frustration. We've chased this up with Evri and are pushing for an urgent update. We're really sorry for the delay and inconvenience caused, and we’ll keep you posted as soon as we hear back.

Posted 6 months ago

“Great Service from start to finish with an easy ordering process online. Item was dispatched adn arrived as agreed. Highly recommend to all! 5*****”

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Posted 6 months ago

“Easy to use and excellent delivery👍. Will use again and recommend to friends”

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Posted 6 months ago

“Great parts company not had a problem with parts always correct fitment good quality and fast delivery Thankyou.”

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Posted 6 months ago

“I’m not happy !! I bought my turbo hose on Tuesday last week 24th paid extra for next day and still no goods !! 29th very poor probably DHL but that’s not my problem I’m desperate for this part please update asap I keep hitting face book how poor you are . Gary Howe”

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Posted 6 months ago

Thank you for your feedback, and I’m really sorry to hear about the delay with your order. According to the tracking from DHL, they attempted delivery twice but reported no one was available to receive the parcel on either occasion. I completely understand your frustration—especially as you paid for next-day delivery and urgently need the part. I’ve contacted DHL to request an urgent redelivery for you We’re very sorry for the inconvenience and appreciate your patience while we get this sorted.

Posted 6 months ago

My Motor World is rated 4.5 based on 6,098 reviews