My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.52

4.5 Rating 6,101 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to use web site/ app. Good prices and availability along with quick delivery. Great experience.”

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Posted 6 months ago

“Great website with quality products at low prices The wipers were less than 1/2 price of what it would have cost me to buy them from Tesla”

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Posted 6 months ago

Thank you for your kind words about our website and pricing! We’re delighted to hear you found our wipers to be a great value compared to Tesla’s pricing. We noticed your 1-star rating and would love to understand if there was any part of your experience we could improve. Please feel free to reach out so we can make things right.

Posted 6 months ago

“Overall, was easy. Quick delivery, shipped separately but both arrived really quick. Reasonably priced. Overall seems good for my first purchase. Didn’t get my free air freshener 😂”

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Posted 6 months ago

“very quick - many thanks”

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Posted 6 months ago

“I've not used 'My Motor World before, but was extremely impressed with their prices and the excellent prompt service.”

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Posted 6 months ago

“Items arrived on time as described a lot cheaper than any where else would recomend and will use again thanks”

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Posted 6 months ago

“Top company, very competitive prices and perfect delivery times.”

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Posted 6 months ago

“Absolutely fantastic service 👏”

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Posted 6 months ago

“I ordered and paid for car parts, and they turned up on my doorstep the next day. Then got an automated email asking me to leave a review. I suppose an automated email is considered good customer service today.”

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Posted 6 months ago

“Not the best turn-a-round this time Took five days to arrive After inquiring as to where my delivery was to Free screen wash turned up day after order placed Paper invoice read all items despatched”

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Posted 6 months ago

Thanks for your feedback, and sorry for the confusion with your order. The screen wash was sent separately and arrived promptly, but the main parcel unfortunately took longer than expected. The paper invoice showing all items as dispatched is standard, even when items ship separately. Apologies again for the delay — we appreciate your patience.

Posted 6 months ago

“Have used multiple times now buying a range of different parts, always arrives quickly and well packaged”

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Posted 6 months ago

“Delivery faild , wrote couple times, evry time new time slot for deliver. Costumer service response in reasonable time but preaty much with generic excuses. Product, as described.”

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Posted 6 months ago

Thank you for your feedback. We’re sorry to hear about the delivery issues you experienced. We appreciate your patience and understand how frustrating repeated changes to the delivery time can be. We’re glad to hear the product was as described and that our customer service responded promptly, although we acknowledge the responses may have felt generic. We’re continuously working to improve both our delivery process and communication to provide a better experience. If you have any further concerns or need assistance, please feel free to reach out.

Posted 6 months ago

“Sold me something they didn’t have stock , took the money out my bank then refunded”

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Posted 6 months ago

Thanks for your feedback, and we're really sorry about the inconvenience. The item was listed in stock in error, and as soon as this was identified, a full refund was issued. We understand how frustrating this can be and are working to prevent it happening again.

Posted 6 months ago

“Easy to find part and order online. Opted for next day delivery payment. Part didn’t arrive next day and delivery tracking didn’t work. Phoned the following morning and was told item would be sent out asap and will be with me that day. Item arrived. Disappointing next day delivery charge wasn’t refunded.”

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Posted 6 months ago

Thank you for your feedback. We're pleased the part arrived safely and that you found it easy to order. We're sorry the delivery didn’t arrive next day as expected and that tracking wasn’t working. We’ve already refunded the delivery charge for you, and we appreciate your patience while this was resolved.

Posted 6 months ago

“Brilliant shopping experience. Very reasonably priced. The only criticism I have is that you don't appear to stick the cabin filter for my Jag XJ6.....2004 MY.”

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Posted 6 months ago

“第一次喺你哋嘅網頁度購物，貨物好快就收到，如有需要會再次回來購買☺️”

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Posted 6 months ago

“Second time just to se if experience was as first will now be on my top 3 go to for quality parts c/w good delivery service ,regards mick .”

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Posted 6 months ago

“Fantastic prices with Fantastic service, can't fault them.”

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Posted 6 months ago

“A very quick service with a good product very pleased and will definitely use next time”

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Posted 6 months ago

“Unfortunately can't rate 0 stars. Paid for next day delivery and took them 5 days to deliver. When I rang on the thrifty day to find out where the parcel was (I paid for next day delivery) I was assured it would be with me the 4th day. It wasn't. Rang again and was told they'd ring back to let me know what's going on. They never did. I had to spend even more time ringing them again. Wouldn't use if possible.”

Helpful Report

Posted 6 months ago

Thank you for your feedback, and we're sorry to hear about your recent experience. We completely understand your frustration with the delivery delay and the communication issues you faced. Please note that we sent proof of delivery on 18/06 but didn’t hear back from you following that. If there are any ongoing concerns or if something is still unresolved, we're here to help – just let us know. We appreciate you taking the time to share your experience, and we’ll be reviewing this with our courier and support teams to ensure better service moving forward.

Posted 6 months ago

My Motor World is rated 4.5 based on 6,101 reviews