My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,881 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,881 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

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“All went swimmingly - arrived quick and all present and correct”

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Posted 3 months ago

“Purchased a set of windscreen wiper blades for my RS4. They arrived promptly and were keenly priced. So very happy with the purchase. Well done!”

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Posted 3 months ago

“sENT RIGHT AWAY AND WELL PACKED”

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Posted 3 months ago

“Mike doing a great job and price is so good aswell”

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Posted 3 months ago

“Always a good experience no problems with customer service polite, friendly, helpful”

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Posted 3 months ago

“Really helful customer service, first class!”

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Posted 3 months ago

“Fast delivery and quality parts Shame they use Evira who are shocking with leaving parcels everywhere”

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Posted 3 months ago

“My order arrived promptly but unfortunately it was damaged. I contacted Motor world and the resolved the issue super fast with great customer services and I received the new part equally fast.... Can not fault at all”

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Posted 3 months ago

“Great stuff and easy to deal with will buy stuff again.”

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Posted 3 months ago

“Excellent service and quality item. Thank you!”

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Posted 3 months ago

“great quick service and good price easy to find what I needed.”

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Posted 3 months ago

“Never received the order.”

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Posted 3 months ago

Thank you for your feedback. Evri tracking shows that this delivery was refused at the point of delivery under tracking number H008MA0014524646. We promptly offered you the choice of a replacement or a refund. As we were unable to send a replacement to a different address for security reasons, you opted for a refund, which was processed without delay. We are sorry for any inconvenience caused. If you need any further assistance, please feel free to get in touch.

Posted 3 months ago

“Delivered very quickly. Part wasn’t needed in the end. I telephoned and asked if I could return item. Was told no problem and given a return number. Within a week money back in my account. What fantastic customer service, will definitely use again highly recommend”

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Posted 3 months ago

“Looked on the website to check fitment, said it fitted but it didn't (could have been my fault) sent a returns request took them a couple of days to get back tl me with the number. Awaiting money returned”

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Posted 3 months ago

Thank you for your feedback. We’re sorry to hear that the part didn’t fit as expected. We always recommend double-checking compatibility, as some vehicles have multiple fitment options. We appreciate your patience while we processed your return request, and we’ll ensure your refund is completed as quickly as possible. If you need any further assistance, feel free to reach out.

Posted 3 months ago

“Unfortunately on this occasion the parts purchased were not suitable. However, the overall service was satisfactory and the parts purchased have since been returned to My Motor World on 24th January 2025 references 7041381914/5 and 704138196 I look forward to receiving a full refund in due course.”

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Posted 3 months ago

“Excellent delivery! Unfortunately the battery had leaked acid either the courier or packaged incorrectly. I told supplier and to be fair they were right on it and promised to replace the battery if I had a problem. Seems fine 1 week later. No free air freshener in package!”

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Posted 3 months ago

Thank you for your feedback! We're glad to hear that delivery was excellent and that we could quickly assist you with your battery concern. We always strive to ensure our products arrive in perfect condition, so we appreciate you bringing this to our attention. If you experience any further issues, please don’t hesitate to reach out. Regarding the air freshener, we’re sorry for any disappointment! Please send us a message when you order next and we will have it added onto the order for you. We truly appreciate your support and will take your comments on board.

Posted 3 months ago

“Great arrived quickly just what I wanted”

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Posted 3 months ago

“A great experience! Easy order process and delivery on time and from a highstreet name I have trusted for many years. Cheaper than EuroCar parts for the same items. What is not to love!”

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Posted 3 months ago

“Fast delivery, great service, great prices”

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Posted 3 months ago

“My parts arrive on time and in good condition, packaged well.”

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Posted 3 months ago

My Motor World is rated 4.6 based on 3,881 reviews