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My Motor World Reviews

4.5 Rating 6,098 Reviews
88 %
of reviewers recommend My Motor World
4.5
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Ordered Wed on next day delivery. Here i am on Monday expecting delivery today according to Evri. I really think offering free next day to members was a mistake when you've chosen to rely on one of the very worst courier companies in the UK! Probably won't use you again.
Helpful Report
Posted 5 months ago
Thank you for your feedback, and I’m really sorry to hear about the delay and frustration caused by the courier service. We completely understand how important timely delivery is, especially when next day delivery is promised. We are actively working with Evri to resolve these issues and improve the delivery experience. Your feedback is invaluable in helping us make better decisions moving forward.
Posted 5 months ago
Very easy with good product fast delivery Very pleased would recommend
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Posted 5 months ago
Item not received nor ”on it’s way” at 09:06 Monday 26th July despite being checked in at my local delivery centre in the early hours of last Thursday. Therefore I am unable to comment on the product yet. Andrew Brookes
Helpful Report
Posted 5 months ago
Thank you for your feedback. We’ve contacted Evri to find out what’s going on with your delivery and will update you as soon as we hear back. Apologies for the delay and inconvenience caused.
Posted 5 months ago
Unfortunately the next day delivery promis was not respected, I wasted two days stuck in London waiting for the part which did not arrive. Becauee of my mechanic's appointment I had to find a solution, So I went to NAPA nearest parts shop & bought them to get my car repaired. On the third day the parts arrived, I had to refuse collection & asked for the parcel to be sent back. I expect a total refund as soon as possible as committed in your last email to me. Best regards
Helpful Report
Posted 5 months ago
Thank you for your feedback, and we’re very sorry again that your order did not arrive on the promised next working day. We fully understand the inconvenience this caused with your mechanic appointment and appreciate you finding an alternative solution in the meantime. As you mentioned, the parcel was refused upon delivery and is currently being returned to us. As soon as it arrives back at our warehouse, your full refund will be processed without delay, as confirmed in our previous communication. We apologise once more for the disruption and appreciate your patience while this is resolved.
Posted 5 months ago
Great company to deal with just let down by their delivery company who cant seem to deliver to our address. Eventually after speaking with Motor world they dealt with the issue very quickly and efficiently and hey presto my delivery arrived the next day after complaining.
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Posted 5 months ago
The products were of a very good price and when one was not available, I was given an upgrade at no extra expense on the part that I needed. Will definitely be using this company again.
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Posted 5 months ago
Werry good
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Posted 5 months ago
On time, correct piece. Very helpful defo use this company again
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Posted 5 months ago
Great price for Bosch wiper blades and they fitted straight on. Very fast delivery as well.
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Posted 5 months ago
You won’t find fairer prices than my moto world I am not sponsored by them I speak as I find And delivery is always swift Thank you guys for keeping me on the road with Affordable brands I love. R Kirton.
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Posted 5 months ago
Very convenient and good price
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Posted 5 months ago
First time I have used my motorworld and it won't be the last. Service was first class and very easy. Many thanks
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Posted 5 months ago
Excellent product, great service would highly recommend
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Posted 5 months ago
Very quick and easy at a good price.
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Posted 5 months ago
I liked the price and range, but I couldn't work out how to add the Member Perk, using the 'claim now' button rather than entering the code.
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Posted 5 months ago
I bought a battery from this company, battery delivered with acid water drained, called customer service, was asked to send proof, did, the message is still queued, not sent. Can't use the battery. What a disaster!!!!
Helpful Report
Posted 5 months ago
Thank you for your feedback. We’re sorry to hear about the issue with your battery. We did request images in order to assess the situation and help resolve it, but unfortunately, we haven’t received a reply. If you're still experiencing issues, please do resend the images and we’ll be happy to assist further.
Posted 5 months ago
Found exactly what I needed on site. Prompt and accurate delivery times. Just how it should be.
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Posted 5 months ago
Quick and easy, definitely use again.
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Posted 5 months ago
Quick delivery and a good price- cheers
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Posted 5 months ago
Not received paint yet Will review when I get item
Helpful Report
Posted 5 months ago
We’re sorry you haven’t received your paint. The order shows as refused at the point of delivery, so a refund will be processed as soon as it’s returned to us. If this wasn’t correct, please let us know so we can investigate further.
Posted 5 months ago
My Motor World is rated 4.5 based on 6,098 reviews