“The seat could be a little bigger, my boy often leaked out the front unless his bum was off the back but he is tall for his age. Despite this it made a huge difference the first first weeks getting out and about while toilet training. I've kept it for him to use over night when camping this summer.”
“The convenience and size have definitely helped my boy feel more confident when we go out and about. I love that the Carry Potty is boy proof too and the pee guard does what it says it should.”
“I recommend carry potty to everyone with children. Our 3yo loves his and hes been fully potty trained since 2.5 thanks to his carry potty. We still take it out now as its perfect in a bind or on a day out.
It's been battered from being dropped etc but still works perfectly. It's tough, easy to clean and ideal for the kiddies when there's no loo nearby.
Delivery was fast and well wrapped. Can't fault the buisness at all. Very good experience.”
“I bought a penguin potty, flash cards and the book/ sticker chart.
Potty looks great, easy to travel with and use then easy to clean.
In two weeks we were basically there!
The flash cards were useful to have around before and during training and a good size to take about when needed.”
“We never received our items despite being mainland uk (AB postcode). If you live in Scotland think twice about ordering as they could just cancel your order and blame it on delivery fees. We have never had any issues with any other company.”
Thank you for your feedback. We’re sorry to hear about your disappointment regarding your recent order experience. While AB postcodes are generally considered part of mainland UK, some specific districts within the AB area are classified as "Highlands and Islands" by our courier service due to their delivery zone definitions. Unfortunately, your postcode falls within this category, which incurs a £15 surcharge as outlined in our shipping policy. We do provide a clear list of affected postcodes on our website to ensure transparency.
As you were not happy to proceed with the additional delivery fee, we had no choice but to cancel the order and notify you promptly. We completely understand your frustration, and we genuinely regret any inconvenience this has caused.
“Just started potty training for my nearly 3yrs old daughter. We have not used the toilet seat but she’s very excited about the bright colours. She tried it out and loved the idea of it. I love how the bright colours and characters catches her attention. I don’t think we’ll have any problems getting her to seat on it as we had with a previous potty. It stores away neatly as well, which was very important to me as I didn’t want to have a potty just sat on the floor when not in use.”
“Love the colour for our granddaughters first step it’s very beautiful she loves it and delivery was very fast
. Will be sending for a carry potty soon”
“I recently ordered a couple of bundles on per order. They were shipped when they said and delivery was prompt. Unfortunately one of the stools was cracked however customer services dealt with it on the same day and sent a replacement out immediately! Thank you so much!”
“I’m actually quite disappointed with my carry potty after hearing some good things. The catch to open it is actually really stiff and no way my toddler could open it herself. She actually now has gone off it which has set up back. Don’t know if anyone else found this or if it’s just the one we purchased.”
Hello,
We're sorry to hear your thoughts on your potty catch, our potty is designed to close securely as it's leakproof to keep the contents inside, but we will gladly check this for you to ensure it's working correctly.
A member of our customer services team will reach out to you today to help :)- My Carry Potty
“Daughter loves the design of the pink dragon potty and used it in the first 5 minutes of taking it out of the packaging. She has wanted to take it everywhere with her so hopefully potty training will be a doddle now!”
Hello,
We're sorry the courier was unable to deliver to your area due to an unexpected issue in your area.
Katie in our customer services team reached out to you immediately upon your order being returned back to us and organised for this to be re-dispatched urgently due to the inconvenience caused and kept you updated throughout this.
Although we entrust the courier to deliver our orders safely, there are occasions completely out of control in which delivery delays can occur. Our team are always on hand to look into this and provide a fast resolution.
Best Wishes potty training your little one - My Carry Potty
