“Lovely carry potty just starting my little one on her potty training journey. She loves the design and loves the matching stool and seat that came with the bundle. The book is also helpful and she enjoyed having a flick through. The potty is lightweight so easy to carry and seems easy to clean (haven’t officially used it yet).”
“I’m actually quite disappointed with my carry potty after hearing some good things. The catch to open it is actually really stiff and no way my toddler could open it herself. She actually now has gone off it which has set up back. Don’t know if anyone else found this or if it’s just the one we purchased.”
Hello,
We're sorry to hear your thoughts on your potty catch, our potty is designed to close securely as it's leakproof to keep the contents inside, but we will gladly check this for you to ensure it's working correctly.
A member of our customer services team will reach out to you today to help :)- My Carry Potty
“Love the designs and excited to use this in my daughter’s potty training journey. The packaging could do with a little improvement to make it stand out like the product and brand.”
“Daughter loves the design of the pink dragon potty and used it in the first 5 minutes of taking it out of the packaging. She has wanted to take it everywhere with her so hopefully potty training will be a doddle now!”
Hello,
We're sorry the courier was unable to deliver to your area due to an unexpected issue in your area.
Katie in our customer services team reached out to you immediately upon your order being returned back to us and organised for this to be re-dispatched urgently due to the inconvenience caused and kept you updated throughout this.
Although we entrust the courier to deliver our orders safely, there are occasions completely out of control in which delivery delays can occur. Our team are always on hand to look into this and provide a fast resolution.
Best Wishes potty training your little one - My Carry Potty
Hello Christine,
We are sorry to hear your potty is leaking, please be assured a member of our customer services team will be in touch with you today to review this immediately for you.
Katie- My Carry Potty
“We wondered which potty would be most suitable and loved the concept of My Carry Potty. The child friendly design is great, and it is so compact and convenient to take out and about. We would highly recommend!”
Hello,
Thank you so much for your review, we are so pleased to hear your thoughts on our My Carry Potty for your little one's potty training journey!
Wishing your little one a successful potty training journey :) - My Carry Potty Team x
“Fab customer service! My original order was lost by the courier and Katie was fab at keeping me up to date, sending out a replacement order ASAP and making sure it was received ok.”
“So far excellent!! We were really struggling with our second daughter aged 3 and something about this carryable potty made it click! So easy to empty and rinse out and she decorates it with stickers for every successful time used....my 5 year old even had a sneaky go on it when caught short out and about! Fingers crossed it continues to go this well and pre-school are happy for her to bring it in whichis great.”
“The design generally is good, but the seat is too small. My son is 2 years and 11 months and the wee often ends up coming out over the top because there isn't enough room. I often end up cleaning up puddles, which is the opposite of what you want from a potty!”
Hello,
Thank you for your review and we're sorry to hear there's wee escaping from above over the splash guard.
Our potty is designed with a tall splashguard to help prevent this, sometimes as little ones are learning this new skill and technique they will be getting used to using the potty.
Please let us know if we can help with any advice, I will ensure your feedback is put forward in the meantime.
We are wishing your little one a successful potty training journey. Katie- My Carry Potty
“I really like the look and design of this potty, looks secure and toddler likes to sit on it. Lock is a little stiff to open but I suppose that what makes it toddler proof to avoid spillages when full.”
“Love the funky designs and durability of these products. I have the potty, training seat and step. My son loves them too. I think the only thing for me, is that the potty can be a bit bulky when on the go, so may need to purchase something smaller (like a plastic bottle urinal for a boy). Otherwise love the products”
