Hello Christine,
We are sorry to hear your potty is leaking, please be assured a member of our customer services team will be in touch with you today to review this immediately for you.
Katie- My Carry Potty
“We wondered which potty would be most suitable and loved the concept of My Carry Potty. The child friendly design is great, and it is so compact and convenient to take out and about. We would highly recommend!”
Hello,
Thank you so much for your review, we are so pleased to hear your thoughts on our My Carry Potty for your little one's potty training journey!
Wishing your little one a successful potty training journey :) - My Carry Potty Team x
“Fab customer service! My original order was lost by the courier and Katie was fab at keeping me up to date, sending out a replacement order ASAP and making sure it was received ok.”
“So far excellent!! We were really struggling with our second daughter aged 3 and something about this carryable potty made it click! So easy to empty and rinse out and she decorates it with stickers for every successful time used....my 5 year old even had a sneaky go on it when caught short out and about! Fingers crossed it continues to go this well and pre-school are happy for her to bring it in whichis great.”
“The design generally is good, but the seat is too small. My son is 2 years and 11 months and the wee often ends up coming out over the top because there isn't enough room. I often end up cleaning up puddles, which is the opposite of what you want from a potty!”
Hello,
Thank you for your review and we're sorry to hear there's wee escaping from above over the splash guard.
Our potty is designed with a tall splashguard to help prevent this, sometimes as little ones are learning this new skill and technique they will be getting used to using the potty.
Please let us know if we can help with any advice, I will ensure your feedback is put forward in the meantime.
We are wishing your little one a successful potty training journey. Katie- My Carry Potty
“I really like the look and design of this potty, looks secure and toddler likes to sit on it. Lock is a little stiff to open but I suppose that what makes it toddler proof to avoid spillages when full.”
“Love the funky designs and durability of these products. I have the potty, training seat and step. My son loves them too. I think the only thing for me, is that the potty can be a bit bulky when on the go, so may need to purchase something smaller (like a plastic bottle urinal for a boy). Otherwise love the products”
“At first I thought compare to others in the market this was a little over priced HOWEVER it’s worth every penny, very well made and has helped our potty training journey immensely x”
“Used the potty for the first time whilst out and about today and it’s just fantastic! I honestly wouldn’t have gone out if we didn’t have it, on day 2 and the bumblebee is standing out as the firm favourite potty! Highly recommend.”
“The product is really good, however the website regarding delivery choices wasn't. I ordered it on a Friday but was only able to select next day delivery at the higher rate. Except that next day was a Tuesday, the next working day. A small point but a bit irritating. Everything else was fine.”
