“Nice design but did not fit my toilet seat so I have had to give it away to another household as My Carry potty did not accept a return as my son used it the once whilst I held the seat down.”
Hello,
Thank you for your review and purchasing from My Carry Potty.
We are sorry you were unhappy with the item and that it unfortunately didn't work on your toilet seat.
I have looked into this with our customer service team and we can see that you weren't happy to provide photos etc so we could help you further.
If you would like to get in touch with those we would be happy to try and resolve the issue.
Kind regards,
My Carry Potty Customer Service
“My daughter loves hers. She chose the dinosaur one and is super proud to carry it around. It's lightweight, durable and completely leak proof. Loads of fun designs to chose from.”
“The product is great, exactly what they advertise. The customer service is amazing, there was an issue with PayPal and the communication with customer service was great and quickly resolved. Also the delivery was impressive how quick it was. Would highly, highly recommend!”
“Bought for my granddaughter and she loves it! She can sit on it comfortably, it is easy to transport and does not leak.
Would definitely recommend this travel potty.”
“Within 24 hours of having the Carry Potty my 2YO used it at the park and at a rest stop by the highway in the trunk of my car. Now when we leave the house on a long walk or adventure of any kind she grabs it and makes sure we have the potty in the bottom of the stroller or back of the car. It has given me so much confidence as a mom to venture back out into the world with her during the potty training process. Great product!”
“I do really like this and it’s so handy for going out and about. I only rated it three as the handle broke and we had to buy another which was disappointing as not even used that much”
Hello,
We are so sorry to hear this happened to your My Carry Potty.
Please be assured we are always here to help if needed with our products however our customer service team have had no correspondence to be able to help with this.
A member of our team will contact you today to help further.
Thank you, My Carry Potty Team
Hello Ashley,
Thank you so much for sharing this amazing feedback, we are so glad he loves his penguin potty.
We love the picture of him with the penguins and we hope potty training continues to go well :)
Thank you - My Carry Potty Team
“We love MyCarryPotty! As a mom of a newly potty-trained toddler, I appreciate having a discreet, portable potty for outings—super convenient! The only downside is that it sits quite low, which isn’t ideal for extended home use, but its compact design makes it perfect for travel. Still a 5-star product!”
“Excellent product! Leak proof and an essential for potty training. My daughter has just turned 2 and is confidently potty trained out and about with her My Carry Potty”
“I bought the cat My Carry Potty bundle. Unfortunately, the potty had an airlock and the lock snapped inside the potty as we opened it. I was able to contact the customer service department and after supplying a few details and photos a replacement was immediately dispatched. Because of the great service I also ordered an additional bundle (step, potty, seat and training pants) so that the same items were at her grandma’s home setting too.”
“Great products. We've purchased a number of products from My Carry Potty - travel potty, toilet seat and step stool- and they all do exactly what you need them to. They're sturdy and robust too, which is what you need with a toddler.”
