“Bought two potties. We can't open them, three adults have tried. They are sealed shut hard. Very hard to twist the latch and pull at the same time. I've sent three emails requesting returns- their emails just reject emails. Do not buy!”
Thank you for getting in touch with us and please be assured we can help to get your potty open for you.
Sometimes a vacuum can form, once open you will have no further problems with this.
Please click https://www.mycarrypotty.com/pages/help-centre?hcUrl=%2Fen-US%2Fhelp-i-cant-open-my-potty-1005975 for further instruction on how to open your potty.
Best Wishes with potty training your little one ✨
“I recently brought the toilet seat and step which both arrived fast and well packaged.
I have the potty already and it is in constant use.
The prices are competitive and sale prices are great.”
“We now own the dinosaur potty, backpack and thermal bottle. All are very nice quality and durable, the characters are bright and engaging my Dino loving boy loves them! Customer service are really helpful and fast at responding. We are planning on getting some more of the products after being so happy with our previous purchases.”
Thank you for getting in touch with us and please be assured we can help to get your potty open for you.
Sometimes a vacuum can form, once open you will have no further problems with this.
Please click https://www.mycarrypotty.com/pages/help-centre?hcUrl=%2Fen-US%2Fhelp-i-cant-open-my-potty-1005975 for further instruction on how to open your potty.
Best Wishes with potty training your little one ✨
“Fantastic product.
The travel potty is brilliant for out and about and my daughter loves to carry it herself.
Brilliant products, making potty training a little easier”
“Great potty my only gripe would be not having a removal bowl making the clean out tricky especially with the pop open lid. Any tips or tricks are welcomed!”
Thank you for leaving a review,
Please follow this link and it will take you to our guide on how to clean your My Carry Potty, with some helpful tips
Cleaning Guide for your My Carry Potty🛁 - https://www.mycarrypotty.com/pages/help-centre?hcUrl=%2Fen-US%2Fhow-do-i-clean-my-carry-potty-1006008
I hope this helps, but if you have any further questions please email us at customerservices@mycarrypotty.co.uk and we will be happy to help :)
Thank you
“Carry potty is brilliant, it has made potty training so easy plus my toddler loves it and carrys it round with pride. It seals perfectly (so no nasty surprises or wet pram trolley) and is easy to clean. An excellent product that I recommend to all my mum friends.”
