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My Bespoke Room Reviews

4.9 Rating 400 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

4.9

Based on 400 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 24th December 2023

My Bespoke Room 5 star review on 26th October 2022

My Bespoke Room 5 star review on 25th August 2022

My Bespoke Room 5 star review on 3rd February 2022

My Bespoke Room 5 star review on 2nd December 2020

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"That's my bedroom!" was the first thing that went through my mind when I saw Liv's design. I cannot thank Liv enough. The rest of the team were wonderful too, including Jess-Alice who provided shopping support and Jess who answered lots of questions from me at the start of the process. Thank you, MBR!”

Posted 5 hours ago

“Liv took the time to get to know me and my child well belore delivering a design that simply blew me away. She thought so very carefully about how to make use of the space as well as the important things about living in the space. Every design decision was explained carefully, including the little extras and finishing touches. One very happy adult and an extremely happy child. Thank you, Liv.”

Posted 5 hours ago

“I thought I was going to be a designer's worst nightmare as I had a small space, a modest budget and no idea about style. My designer, Liv, put me at ease quickly and was enthusiastic about the challenge. Through our journey together, Liv helped me to understand more about my own likes and dislikes and thought so very carefully about how the space might be used now and in future. Liv's knowledge of the fabrics that would be best for little children and a cat, the way Liv thought about the textures and colours, and little finishing touches was impressive and I am happy to recommend My Bespoke Room as a result.”

Posted 5 hours ago

“I had a vague idea of what I wanted for our office/bedroom, but no clue on where to begin with designing or styling it. Jodi took into consideration everything we wanted and needed for the room (a very tricky space) and was able to put a beautiful design together. She asked all the right questions and made me realise I was up for a colour scheme I initially wouldn’t have chosen on my own. Having a change in our budget mid process, Jodi was really helpful to find even more alternatives. The whole process so far has been really easy and I’m looking forward to when our room is finish!”

Posted 1 week ago

Thank you for your kind words Meg. We're absolutely thrilled that you enjoyed your experience with us and the very talented Jodi. We'd love to see any photos you have when your room is complete.

Posted 3 days ago

“Great design ideas for a small living room. It was not in a terribly bad way when the redesign process began so the design was a welcome improvement rather than a total transformation, but that's what I was after. I'm sure they could do something more radical if required. As it is, they have solved some long-standing space-related issues, modernised the feel, better coordinated the look, and left it comfortable and cool. The best living room I’ve ever had. The delivery process varied from mostly smooth to shambolic for a few items, though that was perhaps more down to supply-chain issues experienced by the furniture sellers (this was the time of the Red Sea attacks) and one particularly poor delivery company -- and a complete lack of coordination between those two -- rather than My Bespoke Rooms' fault as such. Dozens of texts, rarely mentioning the items they were about (unhelpful when the same companies were selling or delivering multiple items) or even who they were (seller? deliverer? scam text?), sometimes contradicting each other re. dates, when they didn’t just change them at the last minute, which happened repeatedly... Maybe I was just unlucky but if not then MBR could use a firmer hand with the companies they use, to ensure their customers’ experience isn’t tarnished by other people’s failings. tl;dr great design, maybe I got unlucky with deliveries.”

Posted 1 week ago

Your feedback means a lot to us and we love reading that you now have the best living room you've ever had. Thank you for letting us create some magic for you.

Posted 3 days ago

“Would thoroughly recommend My Bespoke Room. The service from start to finish was really professional and easy to navigate. I really enjoyed working with lovely Liv who provided a room styling design for my hallway and stairs. It was great discussing ideas and planning the new design. I chose to use this route as I sort of knew what I wanted but also wanted to ensure that the design was appropriate. Liv’s expert advice has ensured that I will not make expensive mistakes and have a design that I love. I’m now very excited to be buying all the elements to bring the design together and ready for the decorator to start work! If you want to bring your ideas to life and have the wow factor in your home this service will help realise that. Maz”

Posted 1 week ago

What a lovely review to read, thank you Maz! Working with you was an absolute joy, and we're thrilled that you're happy with the outcome. Good luck with the rest of the design journey.

Posted 3 days ago

“EXCELLENT customer service, help with exchanges, refunds, changed your mind... Just makes the moving process SO much easier. 12/10. Design by the lovely Milena was a dream, our home looks exactly like my pinterest board. I'd recommend mybespokeroom to my mother, best friend, and anyone who'd like to hear it. The service is more "bulge bracket" and heps with furniture picking more than other, perhaps more "bespoke" interior solutions. This makes it cheaper, and easier to go along with,. This is exaclty what we were looking for and we are so happy we chose mybespokeroom.”

Posted 1 week ago

A 12/10 - That is something we feel incredibly proud to read. Thank you for your brilliant review Emily. We loved working with you and hope to welcome you back for some more designs in the future.

Posted 3 days ago

“Betina has once again proven herself as an invaluable asset in the realm of interior design. This marks my second collaboration with her, and her proficiency shines through yet again. Upon sharing my vision for a 'hotel' ambiance, Betina adeptly translated it into reality with finesse. Her selection of colors for the room was unconventional by my standards, yet undeniably effective in achieving the desired aesthetic. In moments of construction-related hiccups, Betina's prompt availability and expertise were instrumental. She swiftly navigated through challenges, offering insightful alternatives and solutions with a reassuring professionalism. Moreover, Betina's discerning eye extended beyond the confines of the immediate project, seamlessly integrating products that harmonize with the existing decor of my home. Her ability to ensure coherence across spaces underscores her meticulous attention to detail. In summary, Betina's collaborative approach, expertise, and knack for design cohesion make her an indispensable partner in any interior design endeavor. I eagerly anticipate the opportunity to engage her talents for future projects. Photos coming soon!”

Posted 2 weeks ago

Thank you for your kind words Shaun. We're delighted that you had a fantastic experience and loved working with Betina again. Your happiness is always our goal. We wish you many happy memories in your new space. Please do share any photos with us when you are ready.

Posted 3 days ago

“I was stuck, I had no inspiration left after chosing everything for an ensuite. I wanted 2 x bedrooms to have the wowfactor, so really needed help. Liv helped me to chose, pushing my boundaries & came up with 2 x styles which fit my house and general dreams. I am now shopping & getting quotes. So the finished products are in sight. Otherwise...nothing wld have happend!”

Posted 1 month ago

Hi Frances, Thank you for your lovely review. We are so glad to read that Liv was able to help push your boundaries and give you the designs of your dreams. Best of luck with all the finishing touches. We have no doubt it will be beautiful when it is all completed.

Posted 3 days ago

“Nicole was very knowledgeable and friendly. She took the time to listen to what I wanted and gave me suggestions on how to improve my ideas and gave me ideas when I did not know what I wanted. I would certainly recommend this company to friends and family.”

Posted 1 month ago

Thank you for your kind words Norma. We are so glad you had a lovely experience and great service. We hope you love your new space and make lots of wonderful memories there.

Posted 10 hours ago

“Simply cannot recommend MBR enough. I was in desperate need of design direction and inspiration. Karine went above and beyond to understand and put together my dream living room. Karine is so talented, kind, patient and has constantly been available to support throughout the process. Also supported by the amazing Jess-Alice from the Shopping Team! I am still in the begining stages of putting it all together and can't wait to enjoy the room soon.”

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 21st March 2024

Posted 1 month ago

Thank you for sharing your beautiful design with us. We are thrilled to hear you now have your 'dream living room' which we hope is coming together nicely. (Please share pictures when you can!) We loved working with you Claudia!

Posted 10 hours ago

“We've thoroughly enjoyed working with Laura on our kitchen diner project. Her knowledge and experience have given us so many great ideas and she really helped us with some difficult decisions. She listened carefully to everything we wanted to incorporate and came up with a some fabulous designs that will work so well in our home. She has combined all of the elements we were hoping for, but couldn't figure out how to do on our own. It's been fun, we've learned loads and now we've got everything we need to turn the ideas into reality.”

Posted 1 month ago

Thank you for your 5 star review Melissa. We are glad you had a fun experience and enjoyed your time with Laura. You were fantastic to work with

Posted 10 hours ago

“After recently completing some renovations in my apartment, I was concerned that My Bespoke Room might not be able to assist me in finishing the design left behind by a previous designer who had disappeared midway through the project. However, after a brief conversation with Jessica, I was delighted to discover their Styling Finishing Touches service, which appeared to be exactly what I needed. Following an online questionnaire, I was paired with Liv, my designer, who has been an absolute lifesaver in helping me navigate the overwhelming array of options available to create a beautifully finished design for my living room. I cannot speak highly enough of Liv and Jessica, and I wholeheartedly recommend their services.”

Posted 1 month ago

Hi Lisa, Thanks so much for your lovely comments. I'm so pleased we were able to step in and help after your previous disappointment. It was very much our gain as we loved working with you! I'm delighted that you're thrilled with the results, and if we can help you with anything in the furuter, please don't hesitate to give us a call. Many thanks Jess & the MBR Team

Posted 1 month ago

“Michael was very good at getting out of me what I wanted and helping me work out exactly what storage I needed - included what to box up for the shed! The idea was to turn my very functional office - white walls and ikea office furniture - into a study suitable for inviting clients.”

Posted 1 month ago

“We would thoroughly recommend My Bespoke Room and have had the best experience with our interior designer, Olivia (Liv). Liv has been absolutely amazing from start to finish, taking us through different apporaches and layouts to really helping us work out the smaller details. Her attention to detail and thoughtful, small touches have been really appreciated. We have been so excited to see her designs and can't wait to now see it all come together in our home. Thank you so much Liv!”

Posted 1 month ago

“A big shout out to Laura and Jess-Alice. Laura designed my double function room which is taking shape and looking absolutely stunning. Jess-Alice has kept me informed of my purchases - the sofas are top quality, fit perfect, super comfortable and delivered within just a few weeks. I highly recommend MBR, it has been an enjoyable, friendly process - wish I had found them sooner but better late than never and I will definitely be using their service again. Even if you think you know what you want, Laura can take it to another level. Thank you so much for designing my room so beautifully, it means more to me than you will ever know.”

Posted 1 month ago

“A really thorough and comprehensive service - we are so happy with our final designs!”

Posted 1 month ago

Thank you for your kind words Jennie. We enjoyed working with you and hope to work together again in the future.

Posted 1 month ago

“I am very pleased with my dining room design. Iveta was very helpful and showed great attention to detail. I felt she really understood what I wanted.”

Posted 1 month ago

Your satisfaction is our top priority, and we're thrilled we could meet your expectations. Thank you for your glowing review Debbie. We hope to work with you again in the future.

Posted 1 month ago

“Delighted with this service. Laura listened carefully to our requirements, produced a great design and was available to answer questions at short notice. She was friendly and knowledgeable. We comfortably saved more I. The furniture than the design service cost.”

Posted 1 month ago

We're thrilled to hear that you had a great experience with us. Thank you for your kind words!

Posted 1 month ago

“We’ve just finished our design with Liv and love love love it! More importantly we have loved the process, Liv is a joy to work with and the way she involved my girls in the design of the bedroom was wonderful! Room renovations are underway and can’t wait to see how it looks! Thank you so much!”

Posted 1 month ago

Thank you for your excellent review Caroline. We're thrilled you love the spaces Liv created. Thank you for your trust and support. Here's to more stunning spaces together!

Posted 1 month ago

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My Bespoke Room is rated 4.9 based on 400 reviews