My Baker Reviews

Name: My Baker
Address: 102 Osier Crescent, Muswell Hill, London, London
Rating: 4.64

4.6 Rating 457 Reviews

90 %

of reviewers recommend My Baker

4.6

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About My Baker:

MY BAKER is the place to order personalised cakes and other baked goods from trusted bakers.

Visit Website

Phone:

07922240170

Email:

orders@mybaker.co

Location:

102 Osier Crescent, Muswell Hill, London
London
N10 1RE

Write Your review

Tell us how My Baker made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Baker 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply beautiful cake, such a hit with everyone at the party and “awesome” according to a very happy 6 year old”

Helpful Report

Hi Katie, Thank you for your kind words and the high praise from a happy 6 year old! We hope we can help you again soon. Best wishes, Kat

“They have the best service. I have sent a birthday cake to my boyfriend. The cake was awesome the picture on it was looking so realistic. I reccomend My bakers to everyone ...they delivered the cake on time.Thanks alot for your good service”

Helpful Report

Hi Narqizeh, Thank you! We're really glad the cake was a hit and hope we can help you again soon! Best wishes, Kat

“I ordered a Vegan cake through My Baker, and it was absolutely scrumptious! The lady I spoke to was, Noreen. A customer friendly person and was very helpful in sorting out the delivery day and my inquiry. The cake was delicious and beautiful, I have already recommended My Baker to my friends and family. Many thanks, I am a 100% satisfied customer.”

Helpful Report

Hi Ranji, Thank you! I'll be sure to let Noreen know and we're so glad you enjoyed your cake and hope we can help you find the perfect baker again soon! Best wishes, Kat

“I reside in Texas, and I ordered with MY BAKER for the first time for a friends bday cake; Cake was scrumptious, and the delivery was on the dot of the given time. Will surely have them bake more cakes for ME😇 in future.”

Helpful Report

Hi Kashmaila, We're so glad your friends birthday cake was a hit and hope we can source another scrumptious cake again soon for you! Best wishes, Kat

“Super. Cake came exactly as photographed, delivered on time (”

Helpful Report

Hi Akash Thank you for your kind words - we're so glad you enjoyed your cake! Best wishes, Kat

“Better impossible! I ordered the cake from Spain so that my daughter would receive it in London on her birthday which, coincidentally, is a bank holiday. The customer service was really efficient and everything was perfect. My daughter has asked me to do this review because she says the cake is gorgeous and exquisite. So thank you very much.”

Helpful Report

Hi there! Thank you so much for your kind words, we're so glad your daughter was able to enjoy her birthday cake! Best wishes, Kat

“Excellent platform. Super efficient service, wonderful cake. Highly recommend”

Helpful Report

Thank you very much for your kind words, we're really glad we were able to wow you with our platform and cakes! Best wishes, Kat

“Good customer service, slightly over priced but everything else is great.”

Helpful Report

Hi there, Thank you for your feedback! We feel our bakers prices are reflective of the time, ingredients and skill needed to make their wonderful cakes and hope we can continue to wow you should you need cake in the future! Best wishes, Kat

“Excellant service! would recommend.”

Helpful Report

Thank you Laura- we hope you think of us should you need cake in the future! Best wishes, Kat

“Great service!”

Helpful Report

Thank you from everyone at MY BAKER!

“Dear Team Baker, Yes, we did love your cake and top marks for presentation, gold stars all around. You stuck very close to the original brief and constructed a perfect cake for the occasion. The cake was fantastic and fulfilled all expectations, all was perfection on the day. Both Sarah and I and all our guests loved the chequered pink and white sponge and apricot filling, covered in fondant and the iced arch detailing followed my concept sketch. Needless to say the cake disappeared very quickly! Hopefully someone will provide a photograph in due course and I'll send it on. Please pass on our compliments to Paulina.”

Helpful Report

Hi Robin and Sarah! Congratulations on your marriage and thank you for your kind words! We know how much Paulina enjoyed creating the cake for your special day and hope you think of us should you need any sweet treats in the future! Best wishes, Kat

“Good service! Wonderful birthday cake!”

Helpful Report

Thank you Sokkea- we're really glad you enjoyed the birthday cake! Best wishes, Kat

“Good service! Wonderful birthday cake!”

Helpful Report

Thank you very much Sokkea!

“My Baker really were excellent all round. The cake was magnificent and received unanimous glowing praise from all our guests. The cake we wanted wasn't available due to the baker being away but they more than made up for it by providing what was probably an even better cake! The team were responsive, attentive and very friendly. I would highly recommend My Baker to anyone!”

Helpful Report

Hi Zak, Thank you for the kind words and we hope should you need cake again you think of us! Best wishes, Kat

“My cake was so huge i really loved it it actually fed alot of people all till now i still got 6 slices of cake in the fridge my birthday party was amazing thank you so much my Baker for baking my cake xoxo”

Helpful Report

Hi Natasha! Thanks so much- we're really glad you loved the cake and that everyone got to enjoy a slice! Best wishes, Kat

“The process was so easy, if I had any concerns I would email them and they would reply so quickly! The baker Barbora did an amazing job it tasted and good as it looked!! She was able to make the cake exactly how I wanted it! Thank you again!”

My Baker 5 star review on 14th April 2019

Helpful Report

Thank you very much for your kind words. We are glad you enjoyed your cake and are looking forward to your next cake! Kind regards, Maria

“We were very happy with our decision to use My Baker. We received good service and the cake was absolutely delicious with everyone commenting on just how good it was!”

Helpful Report

So happy to hear you enjoyed you cake! Thank you for placing an order with us!

“The cake was beautiful and really good! Great service.”

Helpful Report

We are always happy to help - thank you!

“Everything is perfect !!!”

Helpful Report

Thanks for the review Luna - the teddy cake looked wonderful. Paulina did such a fabulous job. We hope we can help you with a cake again soon!

“Absolutely amazing experience - from ordering to managing special requests to the support provided during the order. On time delivery and to top it all off an absolutely stunning looking cake which tasted heavenly.”

Helpful Report

We are so pleased everything went well for you Ela - thanks so much for leaving us a lovely review!

My Baker is rated 4.6 based on 457 reviews