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My 1st Years Reviews

4.4 Rating 3,011 Reviews
83 %
of reviewers recommend My 1st Years

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Beautiful toys and so well made. I have bought toys from you many times and they never disappoint. My great granddaughter particularly loves the little puzzles.
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Very cute xylophone my baby loves it
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Good quality,beautiful gift
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
My purchases are a gift but very impressed with the quality and gift nice. Will use My 1st Years again- very impressed
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Beautiful, quality items. Competitively priced. Express delivery
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Great service & novel items .
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Lovely product and quick delivery. Thank you.
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Fabulous customer service . Lovely quality. Thank you .
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
The little bunny is well made and looks just like I thought. I can't wait for my brother and his wife to see this beautiful gift. Thank you
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Posted 2 months ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
The gorgeous gift box containing a personalised penguin robe, penguin pyjamas a toy penguin and penguin puzzle exceeded my expectations. All so beautifully presented and such lovely quality. My little grandson is mad on penguins so I am sure that he will love it Thank you. I will definitely be ordering from your company again.
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
My order never arrived..despite evri saying it was delivered and taking just a picture of my front door which was locked and no one was home my issue still hasn't been resolved
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Posted 2 months ago
Hi, thank you for your review. We’re sorry to hear about the delivery issue. According to the courier, the parcel was marked as delivered, but if you’re unable to locate it, please get in touch with our customer service team so we can help resolve this for you. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Still waiting for delivery of my order, over 2 weeks, I would never of ordered had I known you used Evri. This wont be received this year, if at all!
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Posted 2 months ago
Hi, we’re very sorry to hear that your order hasn’t arrived yet. We completely understand how frustrating this must be. Please get in touch with us so we can investigate the situation and ensure your order reaches you as quickly as possible. We really appreciate your patience and understanding while we look into this. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Absolutely amazing customer service. My item was mislaid by the delivery company but, after contacting My 1st Years it was delivered within two days. The item itself is so soft and beautifully made. My niece is going to love getting snuggled into it. The free gift is a lovely touch and completes the parcel for Christmas. Thank you so much Kisha for all your help.you are so professional and your words are so kind.
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Lovely products and packaging, fast delivery - will use again and recommend
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
The product was a personalized pink guitar and all was okay until we came to play it! We then discoverd that it was impossible to tune as all the strings were the same inspite of having different coloured ends and as indicated above it was impossible to tune! Kind regards Francis GRAVES
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Posted 2 months ago
Hi, thank you for your review! We’re glad you liked the personalised pink guitar. Just to clarify, this item is designed as a toy and not a real instrument, so it isn’t possible to tune it like a professional guitar. We appreciate your feedback and hope it still provides lots of fun! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Service was very quick. But way too many emails
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Posted 2 months ago
Hi, thank you for your review! We’re glad to hear that you were happy with our quick service. We’re very sorry if you felt there were too many emails. We really appreciate your feedback and will take it on board. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Excellent customer service
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
quick service. excellent quality advent calendar with pockets. I'm sure my grandchildren will enjoy it!!!
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Very cute ornament and easy ordering and delivery.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Your product has gone down in my apinion. I have bought named dressing gowns for my great grandchildren and been very happy. The latest one I am sorry but material is not as good as passed purchase
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Posted 2 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 months ago
My 1st Years is rated 4.4 based on 3,011 reviews