“I personally haven't seen the item I ordered as its for my granddaughter and I had the package delivered to my son as we wont see our granddaughter on her 1st birthday, I had the item sent to them.
Hopefully she will love her first ballerina”
Hi, thank you so much for your lovely review and for choosing one of our gifts to celebrate your granddaughter’s 1st birthday! We hope her first ballerina brings a big smile to her face and becomes a treasured keepsake.
Even though you won’t be with her on the day, we’re sure she’ll feel the love behind your thoughtful gift. Wishing your granddaughter a very happy first birthday from all of us!
Best regards, Aleksandra, Management Team, My 1st Years
“Beautifully crafted gifts especially when looking for something that stands out with option to personalise with the child’s name. When a delivery was mislaid they were quick to replace immediately.”
Hi, thank you so much for your kind words! We're so glad to hear you loved the personalised gifts and that they stood out as something special. It means a lot to us to know you were happy with both the quality of the items and the service you received.
We’re sorry there was an issue with the original delivery, but we’re pleased we could resolve it quickly for you. Thanks again for your support.
Best regards, Aleksandra, Management Team, My 1st Years
“Easy to order on line.
Excellent customer service. I stupidly put the wrong delivery address and Ewelina sorted it straight away for me. Delivery was prompt. This was a new baby gift and they were delighted when it arrived.
I have used my 1st years many times and have always been very pleased with the products and service.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“My 1st years is the first place I go for a special present for a new baby or birthday. This abacus is very sweet and something my nephew can keep and use for a long time.
My only complaint is not being able to change the font for the personalisation. As his name begins with 'I' (i) and also has as 'l' , they look like the same letter they look the same as you can see here too.”
Hi, thank you so much for your continued support and for choosing us as your go-to for special gifts.
We’re so glad you liked the abacus for your nephew and hope it brings lots of joy (and learning!) over the years. Thank you also for your feedback regarding the font. We completely understand how certain letters, especially ‘I’ and ‘l’, can appear too similar in some styles. Your comment is valuable, and we’ll be passing it on to our design team as we’re always looking to improve and offer more personalisation options.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Ordered snuggle and cuddle gift set for my soon to arrive granddaughter.
Fast delivery.
The quality is amazing. The embroidery is superb quality and very cute.
Would highly recommend my 1st years website for that extra special gift.
Thank you”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Ordered a present for my soon to arrive granddaughter. Delivery was fast and well packaged. The free gift box was lovely. Quality of the products was beautiful, so well made, the personalisation of the embroidery superb, absolutely perfect and very cute. Would highly recommend my 1st years website if want that “special” personalisation gift. Thank you”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that your Eco Box arrived damaged and that you were unable to use it for your gift.
We would be more than happy to send you a replacement gift box. Please contact us at your earliest convenience so we can arrange this for you.
Thank you for your understanding, and we look forward to resolving this promptly.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
“Bought this for my Granddaughter’s First birthday and she absolutely loved it. She wasn’t interested in anything else. A beautifully made activity table, great quality and easy for little fingers to manipulate.
I have bought many items from this site including a personalised toy box and have very impressed with everything.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Disappointed. The bag has no depth to unable a number of books in the bag before the clasp won't fold over properly. I bought the bag for my great nephew who I take to the library. We like to get a variety of books generally around eight at a time. The books vary in size and we have found it a problem to close the bag. I think the bag needs more depth and also to be larger for the money. Even his name is not straight and it only has four characters! Loved the fabric design though.”
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
“Bag was ok quality but tiny - nothing like the image shows of it on a 6 year old. Quite disappointed as wanted a larger backpack and this would really only hold a toy. Wrote to 1st years and they wouldn’t help at all so that was also pretty disappointing.”
Hi, thank you for your feedback. We’re sorry to hear that the backpack did not meet your expectations regarding size.
Please note that we provide detailed sizing information in the product description to help customers choose the right item. We appreciate your comments and will review how we can make this information clearer to avoid any confusion in the future.
Best regards, Aleksandra, Management Team, My 1st Years
“Given 4 stars as the gift and card are lovely presents of good quality. Delivery came in good time. Only other comment is that the complimentary cardboard box was unusable due to whole box squashed. Luckily, the actual gifts were not affected.”
Hi, we’re very sorry to hear that your Premium Eco Box arrived damaged and that you were unable to use it for your gift.
We would be more than happy to send you a replacement gift box. Please contact us at your earliest convenience so we can arrange this for you.
Thank you for your understanding, and we look forward to resolving this promptly.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
