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My 1st Years Reviews

4.4 Rating 3,756 Reviews
83 %
of reviewers recommend My 1st Years

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Quality service with quality items.
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Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Gorgeous gifts that all arrived quickly and well packaged. Thank you
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
The gifts I got for my sons Christmas are just beautiful a Bluey personalised picnic set, and a Paddington puzzle. A lot of time I’m sure goes into the personalisation it’s absolutely amazing quite chuffed with my purchase will order again
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Excellent service, fast postage and wonderful items.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Great product. My little nephew loves this penguin
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Parcel was dumped outside took a day to find thought was stolen. Also bag delivered is a different colour to the pictures on website not happy at all
Helpful Report
Posted 5 months ago
Hi, we’re very sorry to hear about this experience. It’s disappointing that your parcel was left outside and caused you stress. Regarding the colour of the bag, we apologise if it didn’t match your expectations. Product colours can sometimes vary slightly in photos. Please get in touch with our customer service team so we can look into this and help resolve the issue. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
All was great! very happy !
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
A clear and concise website to navigate, a superb collection and very reasonably priced. We love our Family Advent Calendar and the Christmas Sacks will be used for years to come with love.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Great communication, was dealt with very quickly when I thought I had a problem with my order.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your lovely review! We're delighted to hear that our team was able to help quickly and provide clear communication. If you ever need anything in the future, we're always here to help! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Delighted with my purchase of dressing gown for my 5 year old niece. Quality is gorgeous and I know she'll love it
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Lovely stockings and the delivery was fast but I do find the embroidery to be poor quality especially for £5 per stocking!
Helpful Report
Posted 5 months ago
Hi, thank you for your feedback. We’re glad you liked the stockings and the fast delivery. We’re sorry to hear that you were disappointed with the embroidery. We’ll pass your comments on to our production team to help improve quality. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
All fab thk you!….will order from you agsin!!
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Really quick delivery, I was impressed. Excited to gift this mini backpack at christmas, personalised with my little boy's name. It is so well made and a lovely print.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
First time ordering from My 1st Years and it definitely won’t be the last ! Beautiful packaging and quality. I can’t wait to give my granddaughter her iggle piggle and upsey Daisy 😁 Well done everyone at My 1st years xx
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Excellent quick service, a quality product x
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Lots of options to choose when deciding what to buy, with a good variety. Easy process once decision is made. Delivery arrived very quickly. Tracking kept me up to date on its progress. Very happy with my purchases.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Dispatched the following day, arrived promptly. Packaging and gift box was premium quality. The item itself is lovely. Would highly recommend, I was really impressed and exceeded my expectations.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Excellent service. Music carousel beautifully crafted.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
I STILL HAVENT RECEIVED THIS OARCEL ORDERED OVER A WEEK AGO
Helpful Report
Posted 5 months ago
Hi, we’re very sorry to see that your order is delayed. We’ve now raised this with our courier to get an urgent update. Unfortunately, delays can happen at this time of year due to high volumes, but please rest assured we’re working hard to ensure your parcel reaches you as soon as possible. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Disappointed as one of the blankets had a big catch in it! Had to try and mend as wanted to send to Australia. Not good quality and should never have been sent out line that.
Helpful Report
Posted 5 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 5 months ago
My 1st Years is rated 4.4 based on 3,756 reviews