MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,079 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 5th December 2025

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is fine, would recommend although it is a nightmare getting the bolts off. With that been said I would like to mention I made my order over the phone and the customer service was terrible, very blunt, very rude and felt like he didn’t want to help at all.”

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Posted 4 years ago

Hi Stuart - thank you for your feedback, we apologise that your customer experience was hugely positive with us, we have passed your comments to our management team to help us continually improve for the future. Thank you

Posted 4 years ago

“Ordered, sent, fitted...job done”

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Posted 4 years ago

“I like your service and what you have in stock for us Miata owners, but and there is a but. It was said the shipping would be 5-7 business days. It has now been 11 business days and my parcel has not arrived.”

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Posted 4 years ago

Hi - we are sorry your parcel is taking longer than expected to arrive, if you require any further updates please do contact our customer services team at sales@mx5parts.co.uk - Apologies for any inconvenience this has caused. Thank you

Posted 4 years ago

“Catalogue was easy to locate parts and order , delivery turned up complete and within 3 days . No problems or issues .”

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Posted 4 years ago

“Why no tracking on your selected delivery agency?”

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Posted 4 years ago

Hi Graham - we are sorry you are unable to get tracking information with your order, if you do you require any further assistance our customer services team at sales@mx5parts.co.uk will do all they can to assist you. Thank you

Posted 4 years ago

“Very pleased with my new seals. Hopefully no more leaks 😁”

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Posted 4 years ago

“Quality products and customer service as always”

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Posted 4 years ago

“Good quick service”

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Posted 4 years ago

“Ordered a Revo Rack 3/4 weeks ago. Told me they were out of stock but should be in following week. Still waiting. Emailed them and got this terse reply. They are overdue from the supplier and we have no update as yet for when they will be available and delivered to us As soon as we have some, we will ship any back orders we have for them Delivery times are estimated and not guaranteed SORRY is key word thats missing I reckon, or a lesson in customer service may help”

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Posted 4 years ago

Hi Richard - you are correct, an apology is missing from our reply, and therefore we apologise for the delay and the inconvenience caused this has caused. As previously advised, as soon as these land with us we will get yours shipped straight out to you. Thank you for your continued patience whilst our stock lands which has taken longer than expected. If you require any further updates please don't hesitate to contact us at sales@mx5parts.co.uk Thank you The MX5parts Team

Posted 4 years ago

“Well pleased with my order from MX5 Parts. Order was processed immediately and delivered straight away. Cannot ask for a better service than that !”

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Posted 4 years ago

“Ordered a trombone cleaner for cleaning drain holes. Fair price and very fast delivery. Thanks!”

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Posted 4 years ago

“Sadly, I never got the goods.”

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Posted 4 years ago

Hi David - our team at sales@mx5parts.co.uk is looking into this for you and will contact you direclty. Thank you

Posted 4 years ago

“Excellent service as always”

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Posted 4 years ago

“Very helpful staff when I telephoned MX5 parts, and useful information received with the battery I ordered, my only criticism was that I was unable to track the delivery date with the link I received.”

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Posted 4 years ago

“Part was competitively priced and was delivered the next day. I'm very satisfied with my purchase.”

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Posted 4 years ago

“Received as expected, so glad this site exists especially when it's difficult to find mx5 spare parts in my part of the world.”

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Posted 4 years ago

“Quick and easy to order next day delivery great service”

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Posted 4 years ago

“Great supply of parts And VERY FAST DELIVERY”

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Posted 4 years ago

“Excellent product, Perfect fit.”

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Posted 4 years ago

“Super quick delivery, good prices. Thanks!”

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Posted 4 years ago

MX5parts is rated 4.6 based on 5,079 reviews