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MX5parts Reviews

4.6 Rating 5,202 Reviews
91 %
of reviewers recommend MX5parts
4.6
Based on 5,202 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read MX5parts Reviews
Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,,
1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

Anonymous
Anonymous  // 01/01/2019
“Amazing customer service Parts delivered as soon as possible Customer support very quick and always helpful I'm really happy with everything 👌”
Helpful Report
Posted 5 years ago
“Change your website its misleading and also customer service need better phone manners with customers”
Helpful Report
Posted 5 years ago
Hi - thank you for taking the time to send us your feedback, we have passed these to our Management Team to help us improve our customer experience in the future. Thank you
Posted 5 years ago
“Have always had great service from MX5 Parts and routinely visit the online shop as my first port of call for anything for my MX5. They seem to have the widest range of standard and upgrade items in stock and it is very rare I haven't found what I wanted straight away. Delivery is always prompt and reasonably priced to Jersey. They also automatically take the VAT off for export orders. 5 stars from me.”
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Posted 5 years ago
“Useful supplier of genuine parts. Packaging was a bit lean (just a poly bag) but luckily the seals and parts arrived undamaged. For the postage cost, shipping was a bit slow too for 'in stock' items, with no reason given.”
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Posted 5 years ago
Hi Richard - thanks for your feedback, your comments have been passed to our Management Team to help us improve our service in the future. Thank you
Posted 5 years ago
“Well trusted company!”
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Posted 5 years ago
“Very quick delivery”
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Posted 5 years ago
“I’ve bought quite a few bits and pieces from here now and Never had any issues with anything from them. Highly recommend.”
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Posted 5 years ago
“Second time used this company good products delivered on time”
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Posted 5 years ago
“Very pleased. Good quality, easy to fit and I know it’s subjective but prefer the sound as I can hear my GT Tourer exhaust better. It also tidied up the engine bay.”
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Posted 5 years ago
“Item arrived quickly and exactly as described.”
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Posted 5 years ago
“Great parts and good service”
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Posted 5 years ago
“Excellent service, great range of stock maybe a little expensive on some items unfortunately most of the instructions are in German. Overall I would recommend mx5 parts and always check there website first when I need a part.”
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Posted 5 years ago
“the time between ordering and sending could be less”
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Posted 5 years ago
“Good selection of parts and accessories except for womens chronograph watches. First one I ordered, the second hand hangs up on the minute hand. Second one I ordered, chrono hour hand was not attached. The hand was loose inside laying on the watch face. Shipping is fast and other parts I have ordered have been good. I am in the U.S.”
Helpful Report
Posted 5 years ago
Hi Steven - we have made the customer services team aware of your feedback and they will be in touch to discuss. Thank you
Posted 5 years ago
“Efficient service and good communication but this is reflected in the prices as they are not cheap.”
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Posted 5 years ago
“Delivered as described.”
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Posted 5 years ago
“Spot-on products sent right on time!”
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Posted 5 years ago
“Good quality parts, came super fast”
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Posted 5 years ago
“I placed an order for an of of stock item and phoned after a few days to check when I might expect it and was told within 6 weeks, but it an email to say it was posted to me a few days later. The tracking number/ did not work link and MX% Parts could not explain it or the parts wherabouts? When it arived I realised I needed a gasget, so phoned the same guy again who said there was either 200 or 4oo orders in front of mine and could not say when I would get it sent? I went on ebay and ordered the part from MX5 Parts and it arrived the following daY!!!!!! cOME ON GUYS PLEASE GET YOUR FINGER OUT. vERY POOR CUSTOMER SERVICE.”
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Posted 5 years ago
Thank you for taking the time to provide your feedback. It's important we learn about these experiences to help us improve in the future and your comments have been passed to our Management Team to review and learn from. Thank you
Posted 5 years ago
“Always respond really quickly whenever I have questions or need advice and always have great information to impart! Generally quick postage and good quality products.”
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Posted 5 years ago
MX5parts is rated 4.6 based on 5,202 reviews