MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,956 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 27th April 2025

Anonymous // 01/01/2019

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“Great service with dispatch and parts arrived next working day. Products are a good quality too.”

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Posted 2 years ago

“Great, easy-to-use service”

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Posted 2 years ago

“Great service although there we’re delivery delays with there supplier, not MX5 parts fault but kept me up to date”

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Posted 2 years ago

“Brilliant service recently, we had a bit of a fallout many years ago, but I'd have no hesitation using you in the future, great fast service and communication, Many Thanks.”

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Posted 2 years ago

“I ordered a genuine Mazda oil filter for my NA MX5 which was delivered quickly, this was to replace a recently ordered aftermarket oil filter, also supplied by MX5 Parts. The aftermarket item showed a reduced engine oil pressure which was a concern. I would not recommend the aftermarket item!”

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Posted 2 years ago

“The request for a review arrived before the parts !”

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Posted 2 years ago

Hi Richard - we are sorry that your parts are taking longer to arrive than expected and apologies for any inconvenience this has caused. Thanks MX5parts

Posted 2 years ago

“I used to live in the UK, always good service. Now that I am living in the Netherlands the same good service.”

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Posted 2 years ago

“Allora il servizio poco chiaro, il materiale e stato bloccato alla dogana e non e stato dichiarato ove fosse stato necessario, pagare una tassa aggiuntiva alla consegna. Sono molto indignato di questo trattamento, non ne ero al corrente e sconsiglio l'acquisto su questo portale.”

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Posted 2 years ago

Hi Enrico - we are sorry that you experienced a delay through customs and incurred a customs fee with your order, unfortunately, this is out of our control as the charge isn't one set by ourselves. We apologise for any inconvenience this has caused. Thank you MX5parts

Posted 2 years ago

“Prompt delivery and goods exactly as detailed. Look good on my Copper Red Sport.”

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Posted 2 years ago

“The website said things were in stock that were not. Blamed me for THEM NOT seeing an email I sent with my order requesting special delivery requirements - super complex, leave behind the gate! A member of staff denied they had received the email sent immediately after my order was placed to their ‘orders@‘ address (even when it was forwarded to him). He refused to acknowledge that I had made them aware we had specific delivery needs and blamed me for not letting them know when we confirmed they could ship the order Linus what wasn’t in stock. The other company that had the things these guys didn’t have in stock had a special delivery facility on their order form. Easy. Happened. No problem. Second time I’ve had issue out of 2 orders. 100% consistency. Never again. Mistakes and out of stock happens. Arrogance doesn’t.”

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Posted 2 years ago

Hi We are sorry that you did not have a good customer experience with us for which we apologise. We take your feedback seriously and we will share with our management team to help improve our service in the future. Thank you MX5parts

Posted 2 years ago

“MX5parts has a great range of spares and part for the marque. The ordering process is troublefree and delivery very prompt. Great quality.”

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Posted 2 years ago

“Purchased a bootbag for MX-5, straight forward online order. Arrived on time. No issues.”

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Posted 2 years ago

“When parts are "in stock" the service is exemplary , when they aren't......well I reserve judgement .”

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Posted 2 years ago

“An excellent cover. I would highly recommend it. Easy to fit too, just follow the instructions.”

MX5parts 5 star review on 28th April 2023

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Posted 2 years ago

“Thanks for arriving safely and on time!!!”

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Posted 2 years ago

“Great service and good items although delivery charges can be a little steep.”

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Posted 2 years ago

“Ordered two front calipers for MX5 NC 3.5 which were delivered within 48 hours. The product was good and the service was excellent. What more can I say!!”

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Posted 2 years ago

“Excellent fast service”

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Posted 2 years ago

“Fast and reliable service as always.”

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Posted 2 years ago

“All my pieces arrived very quickly and was well packaged. Very happy with my order and will undoubtedly order from MX5parts in the future!”

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Posted 2 years ago

MX5parts is rated 4.6 based on 4,956 reviews