MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,079 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 5th December 2025

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with, never had any problems with my orders usually delivered within 24 hours”

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Posted 2 years ago

“We don't recommend MX5 Parts if you are an EU company and you need to have import customs documents filled out properly. In our experience, having your vat number on the invoice is quite impossible, even if you ask specifically for it and the Eur1 customs form produced by them is a possible source of loss of money, like we unfortunately had. Their customer care doesn't care for customers at all, but if you are a lucky guy and you buy from inside the UK we think MX5 Parts could be a good choice. They have fast shipments and most of the items they sell are chosen with accuracy.”

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Posted 2 years ago

Hi Riccardo - thank you for sharing your experiences as we value all feedback and consider all points that are shared with us. Thank you MX5parts

Posted 2 years ago

“Great service and good communication at all times”

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Posted 2 years ago

“Needed to replace electric windows on both doors of our Mk.1 (usual rusty cable problem). Excellent service from MX5 Parts as usual.”

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Posted 2 years ago

“Excellent service very prompt delivery as usual”

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Posted 2 years ago

“As usual first class Well packaged & good price. Thanks”

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Posted 2 years ago

“Very impressed with the service quick delivery and good products”

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Posted 2 years ago

“Lots of choice at great prices.”

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Posted 2 years ago

“Excellent company quick delivery kept informed”

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Posted 2 years ago

“Parcel Arrived really fast and contents correct.”

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Posted 2 years ago

“Haven’t received my order yet and no update on expected delivery”

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Posted 2 years ago

Hi Martin Your clips are on back order and are currently at sea making their way from Japan and are expected to be with us in 4-6 weeks. You should also be receiving our weekly automated updates, but if you require any further help please don't hesitate to contact us at sales@mx5parts.co.uk Thank you MX5parts

Posted 2 years ago

“Parts delivered in a timely manner”

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Posted 2 years ago

“The shop is fine but I am not using it as frequently as i used to. The reason is Brexit and the fact that I have to pay customs and fees every-time. On top of the payment to you I had to pay more than 20 GBP for that. It would be much easier if you had a branch in EU.”

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Posted 2 years ago

“Very competitive price speedy delivery well packaged even found a link on how to use product”

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Posted 2 years ago

“Prompt delivery of difficult to obtain part for my 1500 ND”

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Posted 2 years ago

“Very pleased with my cap and key ring”

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Posted 2 years ago

“Great service from start to finish. Good advice. Good price and quick delivery. Very happy!”

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Posted 2 years ago

“All good here 👍🏽”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“As usual first class service only let down by Royal Mail slow delivery”

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Posted 2 years ago

MX5parts is rated 4.6 based on 5,079 reviews