MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,956 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 27th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good and fast communication about the VAT issue. Only problem is that package hasn´t arrived yet (not your fault I guess)”

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Posted 1 year ago

“Arrived next day. Coil pack fitted successfully and works. Could do with video fitting instructions. I trust mx5 parts to provide reliable aftermarket parts at the right price.”

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Posted 1 year ago

“After-market brake discs for my Mk 2.5 are great - Many thanks.”

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Posted 1 year ago

“Fast delivery, helpline is useful, overall, can't complain!”

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Posted 1 year ago

“A First Class service”

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Posted 1 year ago

“Parts as described. Delivery prompt”

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Posted 1 year ago

“Excellent service. Only four days delivery to Norway. Descent prices”

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Posted 1 year ago

“Easy to order parts. Quality parts arrived in good time. Thank you.”

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Posted 1 year ago

“Rapid next day delivery of rear light cluster for 2006 NC. Followed instructions on the website to the letter. Time quoted 1 hr. Time took 1hr05!! Many thanks”

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Posted 1 year ago

“Easy to use online layout. Swift response times to order and delivery quick (to France) and I was kept well informed by the transport service of the process. Al-in-all a painless and very efficient process. I would recommend to anyone to use them.”

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Posted 1 year ago

“Part arrive the day after I ordered it thank you”

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Posted 1 year ago

“Friendly advice, quality part & fast service. Much cheaper than genuine Mazda part & so far working well.”

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Posted 1 year ago

“So prompt and efficient , really impressed with the service and knowledge”

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Posted 1 year ago

“Salve, è già la seconda volta che pago a voi le spese di spedizione e poi le ripago in Italia. Stavolta altri 20 euro in più al ritiro del pacchetto. Purtroppo non acquisterò più da voi...non c è chiarezza sui prezzi. Per lo stesso prezzo lo potevo acquistare in italia presso mx5 garage.”

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Posted 1 year ago

Hi Gianluca Thank you for your feedback, we, of course, don't charge VAT for relevant international orders, however, the tax charges are determined by the destination country therefore this is something that is out of our control unfortunately, but appreciate this can be frustrating. Thank you MX5parts

Posted 1 year ago

“The Best shop for MX-5 enthusiasts! awesome customer service and high-quality Mazda original parts you cannot find elsewhere in Europe. Too bad that Brexit happened which resulted in import fees and taxes for EU customers, otherwise I would use it more often.”

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Posted 1 year ago

“My first purchase to MX5parts : clear and efficient, thanks a lot!”

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Posted 1 year ago

“Ordered part on a Tuesday afternoon and it easy delivered the following morning...fantastic service .”

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Posted 1 year ago

“I enjoy your service and have ordered many parts from you. The only negative thing I can say is the lack of tracking on overseas orders. I paid the import tax a week ago and have no clue on the whereabouts of my order.”

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Posted 1 year ago

Hi Karl Thanks for your feedback and appreciate your comments and understand your point of view. We use Royal Mail for international deliveries as other couriers become very expensive. Please do reach out again in around 7 days to sales@mx5parts.co.uk if your part hasn't arrived. Thank you MX5parts

Posted 1 year ago

“Hi, unfortunately, I have not yet received my item (order n. # 3356311) and I don't know if I'll receive it. I have notified your customer service of a problem with your computer system (or manual intervention, I don't know) which resulted in the filling in the optional form fields of my address that I had never filled in when creating my account, the movement of data from one field to another and the addition of the name of the city of Nice to my address, which I had never put (see attached screenshot) The response of your customer service was that no one of you puts your hands on the customer's account and to contact you again after August 8 if I had not yet received anything. So if you don't solve your problems, please at least give me a refund. Thank you. Best regards, Gian Luca Demarchi”

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Posted 1 year ago

Hi Gian Thank you for your feedback, as you have noted our customer services teams have been in contact, and please do reach out to us again after the 8th of August if your order hasn't arrived. We do apologise for the inconvenience this may have caused. Thank you MX5parts

Posted 1 year ago

“Good parts. Good price. Fast shipping.”

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Posted 1 year ago

MX5parts is rated 4.6 based on 4,956 reviews