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MX5parts Reviews

4.6 Rating 5,079 Reviews
91 %
of reviewers recommend MX5parts
4.6
Based on 5,079 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read MX5parts Reviews
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Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

Great delivery and service. Always fast and no problems each time
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Posted 3 years ago
Great quick service
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Posted 3 years ago
To be frank my experience is mixed so far. I appreciate the fact that the products you sell are genuine mazda parts and not some copy imitation from a country I barely know. I also appreciate that the sales dept have sent me emails informing me, the items ordered have been dispatched. However, it would be hugely appreciated, if a tracking number was provided with the service. I'm aware that the parts are shipped by airmail (Royal Mail) and that it should take 5 - 7 days till delivery (8 days passed so far, and I don't have my items yet). I bought other parts from different establishments supplying MX5 parts, and they have provided me with a tracking number, so I know exactly where they are at the moment. Without this, I don't know whether the parts arrived in Malta (where I live) or not. Whilst I do hugely appreciate that you supplied genuine parts and that I had the opportunity to buy items from your business, I would highly appreciate if a tracking number was provided. That way I wouldn't worry whether my items are ok, or lost or whatever.
Helpful Report
Posted 3 years ago
Hi Mark Your order left our warehouse on the 1st March via a Royal Mail service. Unfortunately, this is an untracked service therefore we are unable to give you any tracking details for this particular order. However, we are aware that international orders are currently taking 2-3 weeks to arrive therefore we expect this to arrive with you in the next 7-10 days. Our apologies for any inconvenience and if we can be of any further assistance please don't hesitate to contact us at sales@mx5parts.co.uk Thank you MX5parts
Posted 3 years ago
Good price and fast delivery.
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Posted 3 years ago
MX5parts always provides quality parts at a fair price!
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Posted 3 years ago
The kick plates look fantastic, they were easy to fit, I followed other people's advice and didn't use the paper templates that came with the product, but traced round the plates with a pencil. Delivery was really quick, would definitely recommend this company.
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Posted 3 years ago
Parts came on day they said. Orange & red side markers for R/F Would be better if option of wiring leads at a different price as well
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Posted 3 years ago
Good service.
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Posted 3 years ago
Genuine parts and quick delivery.
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Posted 3 years ago
Part came quickly and worked perfectly
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Posted 3 years ago
Delivered quickly item as described
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Posted 3 years ago
I ordered a battery for my NB MX5 by phone. Got good friendly advice. Ordered Wednesday pm, it arrived Thursday am. EXCELLENT. I read the extra advice that came with the battery, and so ordered a cut-off switch by phone. The different guy I spoke to asked me to order on line, but I asked him to handle it. He then told me the part was not in stock, and was likely to take a week or so. I then received 4 e-mails saying the same thing, plus one more saying the part had been sent. I received the part before I got the last e-mail! I suggested that 4 e-mails saying exactly the same thing was a bit OTT, but then got another one saying no-one else had complained, and there was nothing wrong with the system. It's not a big problem, just annoying when the basic system itself is fine. This review covers 2 items, but your boxes only allow one choice!!!
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Posted 3 years ago
Excellent product and service.
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Posted 3 years ago
Dispatch and delivery as fast as always. Next day had my bits with me ready to fit. Great quality stuff and 100% will be back
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Posted 3 years ago
Quick and easy service to use.
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Posted 3 years ago
MX5 Year 2000 original battery finally given up. Ordered new battery, which arrived as promised on 1st full working day after ordering. Perfect replacement fit, fully charged and ready to go. Excellant service.
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Posted 3 years ago
Goods 100% as described. Very prompt service and delivery
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Posted 3 years ago
They know the cars and the problems that occur. They gave me great advice and the correct component to purchase. Well pleased.
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Posted 3 years ago
Although only a small order on this occasion, the part arrived the following day. Faultless service at a good price.
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Posted 3 years ago
Item came very quickly, good service
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Posted 3 years ago
MX5parts is rated 4.6 based on 5,079 reviews