MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,956 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always speedy and efficient service”

Helpful Report

Posted 1 year ago

“Would love to review but have not received the goods yet. Could someone call Track Torque on 01423 359768 with info on delivery Many thanks”

Helpful Report

Posted 1 year ago

Hi Clive - we are sorry that your order hasn't yet arrived, if you require any further assistance please don't hesitate to contact us at sales@mx5parts.co.uk Thank you MX5parts

Posted 1 year ago

“Purchased front fog lamp kit for my 3.5 mx5,I haven't fitted them yet but the kit looks good quality.”

Helpful Report

Posted 1 year ago

“Top top 👍”

Helpful Report

Posted 1 year ago

“Ordered my parts on a Friday night. I then realised the order was wrong, the order was cancelled and reordered properly on Monday. It arrived at my son's Wednesday morning. Great service all ready to come back to Spain with me after Christmas”

Helpful Report

Posted 1 year ago

“Fast and professional.”

Helpful Report

Posted 1 year ago

“Perfect, arrived when I asked excellent service.”

Helpful Report

Posted 1 year ago

“Pros: - Good pricing - Variety of products - Great packaging, product arrived safe and sound - Order was dispatched in 4 days (earlier than the suggested 7-10 days) Cons: - Communication was limited after ordering - I prefer more emails notifying dispatch, expected date of delivery, easy access to tracking etc”

Helpful Report

Posted 1 year ago

“Ordered replacement pads for my MX5 2.5, easy website to negotiate, plenty of choice, found what I wanted and ordered them at a reasonable price and they were delivered a couple of days later, what's not to like, the whole process was easy and faultless.”

Helpful Report

Posted 1 year ago

“Outstanding delivery and parts selection, please keep up the good work, yours sincerely David buchanan 👍”

Helpful Report

Posted 1 year ago

“Always deliver promptly with good quality products.”

Helpful Report

Posted 1 year ago

“Excellent service and great communication, thank you. Highly recommended.”

Helpful Report

Posted 1 year ago

“Ordered as part of the Annual Black Friday Sale. Some items ordered were out of stock but they were due in within an acceptable timeframe. I was emailed to ask if I wanted the in-stock items sent or if I wanted to wait. I decided to get what they had as and when it arrived. When I received the box an item was missing which appeared to have escaped the box in transport. I called MX5 Parts who requested an email and then called me back. The upshot was that Mark arranged for the missing item to be resent and it arrived quickly. So excellent client service from Mark and the MX5 parts team so far and the parts themselves are as described. Hopefully the outstanding parts will arrive on time.”

Helpful Report

Posted 1 year ago

“Bonjour, le colis est parfait , le silencieux est magnifique, seuls bémols. j'aurai appécié qu'il soit notifié à la commande une information sur les frais de douane pour moi 75€ . De plus deux boulons de fixations auraient été bien nécéssaires. Pas non plus de réponse à ma question à la commande sur le bruit du silencieux. Cordialement. Claude”

Helpful Report

Posted 1 year ago

Hi Claude - we are pleased that you like the quality of the product that you purchased. The customs chargers incurred are charged locally by the destination country, therefore something that is out of our control unfortunately. We of course do not charge VAT on the product to reflect that customs charges apply. We are sorry for any inconvenience this may have caused. Thank you MX5parts

Posted 1 year ago

“When you are after specific genuine Mazda spare parts, you simply cannot fault the outstanding service provided by MX5 parts Its hard to believe sometimes, that their based on the other side of the country, as their delivery times are remarkable, usually the next day. I also like that they have high-quality accessories, mainly from their German supplier, IL Motorsport, accessories that are not available from any other Uk supplier Their prices for most of their genuine Mazda spare parts are a lot cheaper than those of the main dealers For as long as i own my MX5, i will continue to support the company, just outstanding service.”

Helpful Report

Posted 1 year ago

“Have ordered on a couple of occasions for my MX5.Easy to order and received promptly. Thank you”

Helpful Report

Posted 1 year ago

“I know I can rely on MX5parts for having the part I need at a reasonable price in stock and to post it quickly. I know it will arrive quickly and in great condition and that it will fit. This reliability means MX5parts is always the first point of call for my MX5 requirements!”

Helpful Report

Posted 1 year ago

“Despite being the other side of the planet in New Zealand, MX5Parts UK is my most used, most dependable supplier of OEM replacement parts for my MX5's and Roadsters. As part of the NZ MX5 national car club, I have recommended these guys to all our club members and many use them with excellent results. The only drawback is often the freight costs - but that's not their fault. I have had the fortune to visit their shop twice while on business. The crew is very friendly and accommodating.”

MX5parts 5 star review on 3rd December 2023

Helpful Report

Posted 1 year ago

“trés mécontent, car j'ai commandé des tapis pour ma MX5 ND pour 22 £ + 17 £ de livraison, et a l'arrivée du colis, on me réclame encore 17 £ de douanes en plus ... sans que j'ai été informé..Ìl me semble que c'est l'expéditeur qui doit payer les frais de douanes.. Dans tous les cas, les tapis de sol m'ont donc couté 56 £ au lieu de 22..”

Helpful Report

Posted 1 year ago

Hi Jean - we are sorry that you are disappointed with your experience. The customs charges incurred are charged locally by the destination country, therefore something that is out of our control unfortunately. We of course do not charge VAT on the product to reflect that customs charges apply. We are sorry for any inconvenience this may have caused. Thank you MX5parts

Posted 1 year ago

“I didn't buy anything. Order was placed and accepted but after a couple of days I received an email stating the part was not in stock. At least cost was stopped/ refunded without any issue.”

Helpful Report

Posted 1 year ago

Hi Edward - we were pleased to have been of assistance to cancel the order. Regards MX5parts

Posted 1 year ago

MX5parts is rated 4.6 based on 4,956 reviews