MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,956 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No checking status and local tracking number on international delivery. Can't follow up with destination mail station.”

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Posted 1 year ago

Hi We are sorry to learn that your order hasn't arrived as yet. International orders currently take approximately 2 to 3 weeks to arrive and have been shipped via Royal Mail. We apologise for any inconvenience and if you require further assistance please do contact us at sales@mx5parts.co.uk Thank you MX5parts

Posted 1 year ago

“Always a very prompt delivery (usually next day). Great service. Many thanks”

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Posted 1 year ago

“The Roadster luggage set for Mk 3.75 convertible is superb. Top quality on outside with a soft suede material inside. Fits snug and still room either side for pair boots. Brilliant.”

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Posted 1 year ago

“Great prices and fast delivery! Ordered a set of Eibach Pro Kits for my MX5 ND2. Had it shipped to a freight forwarder and then they shipped it to me here in the Philippines.”

MX5parts 5 star review on 23rd January 2024

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Posted 1 year ago

“Used MX5Parts numerous times, very good range of stock, good prices and effective customer service.”

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Posted 1 year ago

“Great service and fast dispatch indeed. But with not tracking code I don't feel comfortable to be honest. I would rather pay more and monitor the shipment rather than waiting -I don't know until when, to receive the package. Besides this, as always one of the best marketplace.”

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Posted 1 year ago

“Found exactly what I was looking for. Paint for the part matched perfectly. Quality items reasonably priced and a speedy delivery.”

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Posted 1 year ago

“Website allowed me to pick the right part for model, part arrived swiftly and was exactly what was required. What else could you ask for.”

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Posted 1 year ago

“Something that should come from the factory as standard. Great product once you’ve got over the price it’s worth every penny”

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Posted 1 year ago

“Correct parts in good time.”

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Posted 1 year ago

“This is a very good company. They gave me very helpful advice.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Bluetooth & Ipod Stereo Upgrade, MX5 MK3 2005>2008. Fitted the stereo upgrade kit. Fairly simple and looks very good. Sound very good through standard speakers.”

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Posted 1 year ago

“Easy to find the correct parts on the website. Arrived promptly and well packaged. They were an exact replacement for the Mazda parts and fitted easily and did the job. Very happy”

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Posted 1 year ago

“No improvement required, Always great service.”

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Posted 1 year ago

“Very quick, all the parts of great quality”

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Posted 1 year ago

“Correct parts and were quickly delivered, all good”

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Posted 1 year ago

“Excellent service, great price and fast delivery. Highly recommended.”

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Posted 1 year ago

“I am afraid I am not very satisfied for the two following reasons. Firstly, I ordered a battery for my MX5 to be delivered to an address in France. The delivery charge was reasonable but I had to pay £60 extra in import duty. Half the price of the battery! I know from your terms and conditions that duty "may" be payable, but I didn't expect such a steep bill. I think you should be more explicit about this charge in the case of an overseas sale, to warn customers how much they might end up paying. You obviously knew where the battery was being shipped to and are fully aware of charges applied on such transactions. Secondly the battery cut off switch (Dis-Car-Nect) does not fit the battery post of the Westco battery delivered at the same time. Impossible to tighten it up, so unusable. So as I say, I'm very disappointed as a returning customer. Until now I have been fully pleased with purchases made from you but now will think twice before ordering from you.”

Helpful Report

Posted 1 year ago

Hi - we are sorry to learn you are not satisfied with the experience you have received on this occasion. We understand your feedback regarding tax charges, however, the customs charges are set by the country of destination so they are out of our control, unfortunately, but we of course don't charge VAT on your order. In respect to tour feedback on the battery, if you require any further support please do contact us at sales@mx5parts.co.uk We apologise for any inconvenience that has been caused. Thank you MX5parts

Posted 1 year ago

“I have bought from MX5 parts for a good few years now and the service is always fantastic. Good prices, great advice and sent very quickly.”

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Posted 1 year ago

MX5parts is rated 4.6 based on 4,956 reviews