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MX5parts Reviews

4.6 Rating 5,079 Reviews
91 %
of reviewers recommend MX5parts
4.6
Based on 5,079 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read MX5parts Reviews
Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

Just bought an NC, first time using MX5Parts, fast, efficient, hassle free service. Another order is in the pipeline 👌
Helpful Report
Posted 4 years ago
Ordered and received genuine pre-painted front mudflaps for my Mazda MX5 mk3. I'm very pleased with the quality and finish and fitted very easily. Thankyou
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Posted 4 years ago
Good service
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Posted 4 years ago
Very efficient ordering system!
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Posted 4 years ago
always a pleasant experience both prior and after sales at MX5parts. had some issues with my order recently, despite some technical glitch prolonged the whole process, it was resolved quickly once Bryan got in touch. Competitive pricing, however your international shipping could've been faster, ideally with tracking as option. all in all, great company. will come back for future purchases
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Posted 4 years ago
Hi there - our apologies that our customer service hasn't quite been up to the standard we would expect on your order. Our Customer Services team have been made aware of your feedback and will be in touch asap. Apologies again for the inconvenience. Thank you.
Posted 4 years ago
The order didnt arrived yet.
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Posted 4 years ago
Hi there - if you require any additional tracking information about your order please do contact us at sales@mx5parts.co.uk - thank you.
Posted 4 years ago
Good customer service, bad shipping options. Orders from above 30€ or from outside uk would have a registered mail or something with tracking number. Royal mail is not cheap, isn't fast and doesn't provide tracking.
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Posted 4 years ago
Hi Antonio - thank you for providing us with your feedback, international shipping options is something we are constantly reviewing and looking to improve. Thank you
Posted 4 years ago
Excellent help on the phone providing technical advice, identifying complex parts and creating the order. Website is also easy to use for straight forward orders. They went the extra mile to support me and find a solution. The update emails on longer lead time arts are a nice touch to remind you they are on the case. Highly recommended.
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Posted 4 years ago
Good service. Right part delivered on time! Thanks
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Posted 4 years ago
Good parts and service, including on the phone, however it's a real problem that express delivery isn't offered as an option. I discovered some unexpected parts were needed during repair, and couldn't get them all from mx5parts (out of stock). The part I ordered from another vendor, sent via guaranteed 24hr delivery, arrived the following day so 2 days before Christmas. The parts from mx5parts - ordered at the same time (1pm so dispatched the same day, but sent 1st class post only) took over a week, and didn't arrive till after the christmas break. In the meantime my car has been stuck on a ramp. 1st class is normally much faster than this, but the point is that its delivery speed is not guaranteed. This is sometimes an issue.
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Posted 4 years ago
Hi Robin - we appreciate your feedback on delivery options and something that is continually reviewed. We apologise for any inconvenience caused that your MX5 was stuck on the ramp whilst your parts arrived, which unfortunately was impacted by the Christmas delivery timescales of Royal Mail. We hope to be of service for your next project. Thank you
Posted 4 years ago
Easy to find the right part, right price, promptly delivered. Perfick.
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Posted 4 years ago
Arrived quickly, and looks great!
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Posted 4 years ago
Easy to use website, quick delivery!
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Posted 4 years ago
Excellent service. Never disappointed.
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Posted 4 years ago
Very good service.
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Posted 4 years ago
Not fitted the parts yet, but looks good stuff. Service was exceptional, helpful and prompt, will definitely come back again for anything else I need.
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Posted 4 years ago
Very fine personal communication!
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Posted 4 years ago
Good item, well packaged and delivered promptly. Thanks
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Posted 4 years ago
Parts delivered quickly to Denmark. I was kept aware of the status on a regular basis
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Posted 4 years ago
Quick responses to queries and questions. Fast Delivery
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Posted 4 years ago
MX5parts is rated 4.6 based on 5,079 reviews