musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.64

4.6 Rating 9,493 Reviews

92 %

of reviewers recommend musicMagpie

Company Reviews

Metrics

4.6

Based on 9,493 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to get price quotes for books,CDs and DVDs, Quickly processed and money transferred to bank account very quickly. Email updates keep you updated through the process.”

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Posted 3 years ago

“I am happy with the overall experience but one item was never received by you and it was the most valuable of the 3 boxes collected”

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Posted 3 years ago

“Very quick and efficient customer service who answered my questions with good knowledge. A fair price for the device was given”

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Posted 3 years ago

“Really good quick and easy service with fast payment. Just wish they would take more titles as out of 30 they only took 6”

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Posted 3 years ago

“Makes selling super easy, items colleacted from my door and they took care of investigations when thought a package was lost and i still got paid. Would use them again”

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Posted 3 years ago

“Very easy to use and post off. App was great.”

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Posted 3 years ago

“They make it quick and easy to earn for old cds/dvds, thank you!”

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Posted 3 years ago

“Easy to send kit to them with the free postage system at the post office- got the money within a few days of arrival- just what they promised !”

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Posted 3 years ago

“In contrast to some of the other reviews I received the full amount for my iPhone, though I did send it in as 'poor' grade due to a slight crack. I'm unsure how their pricing works though, in the days leading up to me selling my phone (due to a new one arriving) I checked several times what the price would be, and it fluctuated from £205 to £319.50, a difference of between £145 and £20 from the 'good' grade price. My phone arrived Thursday evening (despite being sent Monday by royal mail tracked 48, though that's not MM's fault) and I was paid Friday at about 8pm.”

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Posted 3 years ago

“Very efficient & prompt payment for my sales. App not that easy to navigate & quiote different on laptop to iphone.”

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Posted 3 years ago

“You're not going to get rich selling your unwanted stuff to Music Magpie, but it's really easy to use - just scan the barcodes in the app and drop off your package at a convenient location (free postage) - so it's a great alternative to throwing stuff away. Make a bit of cash and recycle at the same time!”

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Posted 3 years ago

“Very good service, happy with price I got, honoured price quoted at start. 👍👌💪”

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Posted 3 years ago

“Great fast tra cast job although I felt as though I’d been wrong fully treated when my iPhone gained way more value than when I was originally quoted even though only a day had passed. Leaving me out of pocket. Non-the less fast reliable reliable.”

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Posted 3 years ago

“Found the experience with music magpie very straightforward prices could be a little bit more generous on some of the items”

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Posted 3 years ago

“Items sent were all in line with the t’s and c’s of quality requirements as read and understood beforehand however full payment was still not provided. I understand the reasons for not being able to provide feedback to every customer but it is very confusing”

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Posted 3 years ago

“Very easy to sign on and use the app. I've sold mostly DVD's, Blue-ray, X-box games and books. As long as a bar-code is present its easy to scan and add. A bit disappointed not all items are taken, even there was the opportunity to add to the box for nothing. If you scana selection and save for later, you cant add another scanning selection; have have to start over again - a little frustrating. Easy to arrange posting through QR scanning mechanism. Qucik response times.”

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Posted 3 years ago

“Price held good and payment went into my account no issue. The tracking didn't seem to reflect the true journey as I got a different response on the chat. Aside of that a great service”

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Posted 3 years ago

“Was very easy but I got less than the order as they said one book was missing but I am sure it was in there”

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Posted 3 years ago

“Music Magpie made the process easy, and once received they paid the money quickly - I only wish my items were worth a bit more!”

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Posted 3 years ago

“They were fast and efficient and it all went smoothly. We were selling and were pleased with the price for games but not so much for the music.”

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Posted 3 years ago

musicMagpie is rated 4.6 based on 9,493 reviews