Musclegun Reviews

Name: Musclegun
Address: Royal House, 110 Station Parade, Harrogate, North Yorkshire
Rating: 4.47

4.5 Rating 60 Reviews

87 %

of reviewers recommend Musclegun

4.5

Based on 60 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Musclegun 5 star review on 13th April 2021

Scott Richardson

Anonymous

Anonymous // 01/01/2019

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“First time buying from Musclegun - item bought as gift so cannot review as yet, but excellent prompt delivery with very reasonable P&P. Very professionally packaged item in it's own case and classy presentation box.”

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Posted 1 week ago

“Absolutely love this Musclegun. My guests loved it too, not only did they love their dinner they got a free shoulder massage :-)”

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Posted 1 month ago

“Very effective in helping to reduce muscle strain.”

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Posted 1 month ago

“Just bought the mini version of the Musclegun. It will now reside in Spain for my running training breaks. The full size version will stay in UK. Didn't even consider alternative products in the market place. This is a quality piece of kit. Built like a Rolls Royce, beautifully designed, pummels my legs like a physio and swiftly charges. Don't bother looking elsewhere.”

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Posted 2 months ago

“Brilliant muscle gun massager great price good charge time and quick charge plus quick delivery would highly recommend this product”

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Posted 2 months ago

“Excellent service. The MuscleGun was delivered next day and seems to be great so far - working wonders on a tight calf! I bought the MuscleGun after a recommendation from a friend and would happily recommend to others.”

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Posted 3 months ago

“Early days to be able to comment on general improvement but very impressed with the quality.”

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Posted 3 months ago

“Had this a few weeks now & it’s just unreal!! It’s such a good piece of kit. I was a bit worried at first at over doing it or using the wrong technique / applying to much pressure but the guide it comes with tells you what to do & how long for & what setting to use. It’s honestly the best purchase of 2024 so far!”

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Posted 5 months ago

“It's a good send my one I had before it had packed up, I needed another one as I use it regularly, and this one is perfect.”

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Posted 5 months ago

“Quality product , very happy with my purchase”

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Posted 5 months ago

“On time, good”

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Posted 5 months ago

“I found the MuscleGun website by accident while I was web searching for a massage machine, and then going to the website, saw exactly the type of products I was looking for.... The MuscleGun website was really well laid out, and the different products were well displayed, explained, and different features compared. The many customer reviews of the products were really helpful to guide my decision, and also the fact that there were so many reviews is indicative of a really good product... Once I submitted my order, it arrived really quickly, well packaged, undamaged, and was exactly what I was after... I have not had to contact MuscleGun for anything so far, but the fact that their Customer Service information is easy to find, and not hidden away, highlights to me that the company are proud of their products, and will support customers as best as they can....”

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Posted 7 months ago

“The musclegun I received did not work. It is rendered useless. When I followed the instructions to request a return or to even exchange, this was ignored. No reply. No phone no to follow up my request for return instructions. I will claim the loss off my credit card.”

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Posted 8 months ago

“Really pleased with the gun. It’s nice and powerful and really get into those sore, tired muscles !”

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Posted 9 months ago

“Quality product and does just the job - perfect”

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Posted 9 months ago

“Only been using a few days now. Really good piece of kit. Only criticism is that the battery doesn't last as long as stated and I'm only using on level 1.”

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Posted 10 months ago

“Did not include mentioned message cream”

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Posted 11 months ago

Hi there Alex We're sorry to see that your Massage Oil was not included with your purchase. One of the team will arrange to send this out for you straight away. Best wishes MuscleGun Team

Posted 11 months ago

“This has a really nice presentation case to store all the bits that come with the carbon, so impressed I’m buying it’s little brother to take on a skiing trip”

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Posted 11 months ago

“We received the MuscleGun Carbon Go in the afternoon of the 6th and as we had visitors we didn't try to charge it until the next day. Following directions we plugged the USB into the wall plug and left it for nearly two hours before unplugging and trying it out. Imagine the dismay when nothing happened at all. It wouldn't switch on. 😕 We did an online chat and followed advice but still no joy so the unit has been returned with the hope a working model replaces it.”

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Posted 1 year ago

Hi there Dawn / Len, Firstly sincere apologies that you have experienced a fault with your MuscleGun device and that it will not switch on, we fully appreciate your disappointment as customer experience and satisfaction is of paramount importance to us here at MuscleGun. As such, I have followed this up with Victoria - our head of customer support for you and she has confirmed that she has received confirmation that you have returned the faulty device using the pre paid label provided and as such has instructed our warehouse team to despatch a brand new replacement device to you today using our next day delivery service, so you should receive it tomorrow. We hope this resolves the issue for you and again we do apologise again for the inconvenience caused. If we can be of any further assistance though in the meantime, please don't hesitate to contact our support team directly at sales@muscleguns.co.uk. Best regards Oliver Head Of Customer Experience MuscleGun UK

Posted 1 year ago

“Good quality bag”

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Posted 1 year ago

Musclegun is rated 4.5 based on 60 reviews