“Fun itself is great, long wait for delivery- not a problem as expected with covid but the expected dates on the website when ordering were way out.
Would be great if they’d include a booklet or guide that wasn’t on Instagram- had to search around other sites to find info on how to use various attachments as instagram isn’t something I use.”
Posted 4 weeks ago
Hi there Phil, thanks for the feedback, it's greatly appreciated, just in regards to our manual - there should have been our new user guide within your packaging box if you'd like to check that, however if you can't find it please just send us an e mail at - firstname.lastname@example.org and we will happily post you one - in the meantime we will also send you an electronic version. Also apologies again for the delays - these were as you have highlighted mainly as a result of COVID and our stock being delayed on import.
“Is proving useful, however I already injured my shoulder using it and am seeing the doctor. I would have appreciated some more education on the Do's and Don'ts. You provide a map of the body's muscles but more advice would have been appreciated.”
Posted 2 months ago
Hi there William, firstly thanks for the feedback, it is greatly appreciated and in respect of a more comprehensive user guide, that has been something we have been working on over the last month and have just finalised of which we will send a digital copy to you via e mail. I hope this helps but you have any further questions regarding use of the device at all please do not hesitate to contact our sales support team - email@example.com.