“So far, so so... Product is good though it arrived as though this was a return. Box damaged and items in box not wrapped. Instructions with device very minimal and website offers no further info. At moment, likely will be returning”
Posted 8 months ago
Hi there Chris, Danny here, I am the sales director here at MuscleGun UK, I just wanted to reach out in regards to your points noted in respect of the packaging and instructions as I wanted to apologise and inform you that I am personally currently working on improving both as part of our customer experience as I know they do not currently reflect the quality of the product itself and as such our design team are working on this right now. We do hope to have our new comprehensive user guide produced in a couple of weeks and we will be getting these issued to all our customers as soon as we have them available. Please also feel free to reach out to one of our customer support team at firstname.lastname@example.org in the meantime if you have any further questions or would like any advice on the product / or guidance on use.