Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 13,554 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 13,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 19th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks great and good quick service”

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Posted 2 years ago

“Very prompt delivery, well packaged, excellent products.”

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Posted 2 years ago

“A very good choice of items for interesting children! Difficult to find stuff like this - especially on the High Street.”

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Posted 2 years ago

“Very proactive and helpful customer services when parcelforce failed to deliver. Great product.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Highly recommended Mulberry Bush, the gift arrived in a recycled box (great work!) the wooden farm oldfield farm with animals, people and tractor have got to be the most beautiful toy I’ve ever purchased. Made so well and my 2 year old loves it. 10/10!”

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Posted 2 years ago

“Stumbled upon this site while looking for a present and so glad that I did. Its face was appealing enough to make me search further, found fabulous gift ideas at good prices. The site was easy to negotiate and Purchased several items and once received , which was fast considering time of year, I was happy with the packaging and the quality.”

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Posted 2 years ago

“Easy to order on line. The range of toys offered is very good. The order arrived when it said it would. The children were happy with their presents!”

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Posted 2 years ago

“Super company .... wonderful variety of product .... makes Christmas shopping so much easier.... very efficient service ... all in all nothing not to like about Mulberry! Has been a pleasure to recommend them to friends knowing they will have a great experience too.”

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Posted 2 years ago

“Excellent Service but I cannot review the actual toys for 2 children. I have them sent direct to their home rather than sent to me to be wrapped and posted back out. Initial thanks response from said parents was "the children will love them".”

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Posted 2 years ago

“Found suitable toys quickly on the website, it was easy to place the order which arrived promptly. The toys were good quality.”

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Posted 2 years ago

“A wonderful puzzle.my grandson loves it.”

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Posted 2 years ago

“Easy to order, good price and speedy delivery. My grandson was thrilled”

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Posted 2 years ago

“I always find just what I am looking for for either my children or friends. Quick delivery, packaged carefully and good quality items. A real treasure trove of a toy shop!”

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Posted 2 years ago

“Excellent efficient service and brilliant quality doll's house furniture.”

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Posted 2 years ago

“This is the third year I have ordered through Mulberry Bush, from Australia no less! The wooden toys are of a consistently high standard & the prompt delivery outstanding. Thankyou for great service yet again.”

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Posted 2 years ago

“I've used mulberry bush before and had no issues but this time I'm beyond disappointed. I paid for next day delivery on the 15th and Our order never arrived. Parcleforce claims it's "lost " and mulberrybush is closed for business until 2nd January. This means a majority of my kids Christmas presents are lost and I've had to rush to the shops and panic order presents on Amazon on the 23rd and have no way to claim back the £250 I spent at Mulberry Bush. How can a toy shop close from 22 Dec over Xmas with no customer support?????”

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Posted 2 years ago

Dear Customer, we are so sorry it sounds like Parcelforce have lost your parcel. We were open all day Friday 22nd and we could have sent replacement items to you if you’d have contacted us sooner. Of course it is entirely Parcelforce’s fault they appear to have lost your parcel but contacting us so late gives us no time to help you. We literally had a couple of calls checking up on orders on Friday and with our couriers not accepting parcels on Saturday for pre-Christmas delivery with felt it wasn’t going to be helpful for customers for us to be open on Saturday 23rd and it would be more helpful for our staff to have a well earned break. Again, we’re sorry your parcel appears to have been lost. Please email us with all the details and we’ll investigate/refund you

Posted 2 years ago

“Excellent service. I made an error in my delivery instructions and had to e-mail the office requesting a change. I had an immediate reply next working day confirming they’d amended the details. Delivery was swift too.”

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Posted 2 years ago

“I was very impressed by Mulberry Bush. They delivered my purchase very quickly and kept me updated on its progress. Well done!”

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Posted 2 years ago

“Excellent service - personalised items - really good quality and delivered very quickly.”

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Posted 2 years ago

Mulberry Bush Ltd is rated 4.8 based on 13,554 reviews