Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 13,384 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 13,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, packaged really well so no damage. Only thing I would say is straps are a little short so don’t really hold the front of the train together well. Little boy loves it though.”

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Posted 1 year ago

“Great service and the recipient was delighted with the product 👍🏻”

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Posted 1 year ago

“Original, well produced toys and gifts for children, much enjoyed by my grandchildren. Efficient, prompt service.”

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Posted 1 year ago

“Easy to use website. Great product which my great nephew loved. Arrived quickly”

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Posted 1 year ago

“Lovely well made toys, promptly delivered.”

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Posted 1 year ago

“Service is always great with Mulberry Tree. I buy all my Christmas presents from you every year and they always arrive on time ready for wrapping! Your toys are the best quality and you have a great selection. I also shop with you because you are family run UK business.”

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Posted 1 year ago

“Although I returned the item as being unsuitable as a present, the delivery and return operations were good. So in view of this I can only say average in the ratings.”

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Posted 1 year ago

“I would highly recommend Mulberry Bush. We were very impressed by the help we received . We didn't realise that we had ordered the toy twice until an assistant rang us to ask if this was a mistake. It is rare for online firms to provide such a personal service. Many thanks, Mulberry. Brilliant customer care - especially during the busy run-up to Christmas.”

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Posted 1 year ago

“Fantastic stocking presents, the children loved them. Great service and prompt delivery. Many thanks.”

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Posted 1 year ago

“I got the clock-making kit, the rainbow light, personalised pencils and pens and pencils for y grandsons. They arrived promptly, were great quality and my grandsons love them.”

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Posted 1 year ago

“Great service received from Mulberry bush and thanks for your help. Timely updates and quick turnaround before Christmas. A little underwhelmed with the actual product, but the service received was great.”

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Posted 1 year ago

“Good company to deal with ,very efficient! But £ 100 for a small wooden castle probably wouldn’t encourage me to use you again!”

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Posted 1 year ago

Dear Customer, we're glad to hear you feel we've been efficient and we were good to deal with. With regards your comment about the price of the castle, the item itself is not small and does contain a fair amount of complicated components, all of which are manufactured from wood - much like a doll's house. Furthermore, the item included a set of knights - for added play value - and came to you with free delivery. Overall, we're glad you appreciated the service you received, we hope we can help you again. Many thanks, Mulberry Bush

Posted 1 year ago

“Really happy with the product and the service. There was a mix up with the orders (placed two instead of one because of a payment delay) and Andrea in their team was quick to respond and resolve. It also came in a nice Christmas wrap that my daughter loved”

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Posted 1 year ago

“They stocked it when others didn't! Thanks Mulberry Bush”

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Posted 1 year ago

“Beautiful toys , well made and a great selection for all ages”

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Posted 1 year ago

“Very pleased with my Le Toy Van items. Delivery from Mulberry Bush was quick, and everything was well packaged and arrived in good condition. Would definitely use Mulberry Bush again.”

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Posted 1 year ago

“Always happy with the choice of toys, ease of ordering and reliable delivery. Having used Mulberry Bush for some years now, I am a satisfied customer and would definitely recommend them.”

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Posted 1 year ago

“Good products and delivery service.”

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Posted 1 year ago

“The toys were a present for our Great Niece. They arrived swiftly, gift wrapped and are being treasured by her.”

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Posted 1 year ago

“Packaged really well, very quick delivery. Great toys for toddlers”

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Posted 1 year ago

Mulberry Bush Ltd is rated 4.8 based on 13,384 reviews