Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 13,932 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 13,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 19th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service from Mulberry Bush. Love their products. Those I ordered were of excellent quality and arrived well within the time frame given. I will be ordering more from them.”

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Posted 4 years ago

“So nice to receive gifts in good condition rather than the damaged goods from Amazon! Everything well wrapped. Had a few issues with ordering on the website but everything else has been great.”

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Posted 4 years ago

“A great choice of high quality toys for a wide age range with an easy to use website but also paper catalogue through the letterbox. Many things that I just can’t find anywhere else.”

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Posted 4 years ago

“Great gifts and excellent service from ordering, acknowledgement and delivery. Delighted with these lovely gifts. Just what I was looking for. Thank you”

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Posted 4 years ago

“Your company was very efficient. I paid for next day delivery and you dispatched it on time. The problem was that Parcel Force failed to deliver it successfully until 2 days after the expected date! Both Mulberry Bush and I contacted Parcel Force, but to no avail. Not only did they fail to deliver the parcel on time, they also failed to attempt to deliver it to either of my neighbours if I was not at home, as instructed.”

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Posted 4 years ago

“Great service and product. Would recommend”

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Posted 4 years ago

“Delighted with everything in my order, and the speed with which it was delivered. I will definitely be ordering again for my grand children. Thank you.”

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Posted 4 years ago

“lovely catalogue my grand daughter like to pick from .. items then delivered quickly”

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Posted 4 years ago

“Beautiful wooden toys, well made, safe for small hands and very good value. Xx”

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Posted 4 years ago

“Quick delivery,boxes smaller than in catalogue”

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Posted 4 years ago

“A unique product which looks good. I am sure it will be lots of fun for grandchildren”

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Posted 4 years ago

“never received the order 🤷‍♀️”

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Posted 4 years ago

Dear Customer, thanks for your review. The tracking for your parcel shows that the courier attempted delivery on 29th Sept but that you weren't in - and they say you were emailed and texted to advise that your parcel has been taken to your local Post Office. We will phone you to help work out how we can together get this sorted for you.

Posted 4 years ago

“Good value, original gift ideas, easy website and fast delivery. Will use again.”

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Posted 4 years ago

“Website good, items arrived on time and we’ll packaged. Not yet given to grandsons but no reason to think that they won’t be delighted with the presents.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“As a Great Grandmother I try to access classic toys - avoiding too much plastic. With my Great Granddaughter, at 19 months, obsessed with horses, the stable block was an excellent buy, and something that I'd never seen before. It was well received, so much so that it went home with her, next door, instead of staying with me for when she comes in every day.”

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Posted 4 years ago

“A nice selection of toys of good quality for younger children and they were packaged with care and arrived promptly. Order a hairbrush with a 'name' added and the extra personalisation didn't slow down the delivery process and the package arrived very quickly.”

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Posted 4 years ago

“Quality items and prompt delivery”

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Posted 4 years ago

“The Mulberry Bush catalogue always arrives in early Autumn every year. The goods are well made and delightfully "old-fashioned " in a GOOD way. The catalogue gives you guidance as to age-appropriate toys, which is much valued by me. I used the catalogue to choose what I wanted to buy for Christmas, although I ordered from their website. The gifts arrived in a few days, and they were just as advertised. You can also get a lot of the goods personalised with children's names too.”

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Posted 4 years ago

“Very pleased with this product and the excellent customer service.”

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Posted 4 years ago

Mulberry Bush Ltd is rated 4.8 based on 13,932 reviews