Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 13,899 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 13,899 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 19th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose to order my grandchildren's Christmas presents from this company rather than Amazon as I prefer to support independent businesses. Their selection of toys is great and the website is easy to navigate. I had some issues with delivery from their courier, DPD, but these were eventually resolved by the sales staff at MB. I can't comment on the individual items I bought as they haven't been opened yet.”

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Posted 3 years ago

“Good quality products,well packaged. As products are Christmas presents I cannot review”

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Posted 3 years ago

“Wonderful company. They got in touch with me when I had doubled up on two orders. Thank you Mulberry Bush for your care and attention. I used to buy toys for my children now I am buying for my grandchildren.”

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Posted 3 years ago

“Sadly asked for review and still not had delivery”

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Posted 3 years ago

Dear Customer, thank you for your review. We are sorry that your goods took a long time to arrive, we did despatch this within 5 days of your placing your order which did include a personalised item. This year has been a challenge to ensure all our parcels are delivered within our usual timescales. I can see that your order was received on 14th December and can only apologise for the longer than usual delivery time. Kind regards Mulberry Bush

Posted 3 years ago

“Good service. Items as described and of good quality.”

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Posted 3 years ago

“Service very purchased item as a gift so not opened yet.”

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Posted 3 years ago

“My orders arrived quickly any my granddaughters have loved their toys so far - looking forward to Xmas.”

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Posted 3 years ago

“Beautiful very traditional finish excellent would recommend”

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Posted 3 years ago

“Great service and fast delivery”

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Posted 3 years ago

“Can't review the products as they are all Christmas presents”

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Posted 3 years ago

“Ordered nearly a fortnight ago. Still not arrived.”

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Posted 3 years ago

Dear Customer, thank you for your review. We are sorry for the delay with your item. We did despatch this within 4 days of you placing your order. This year has been a challenge to ensure all our parcels are delivered within our usual timescales. If your order has still not arrived, please call us on 01403 790796 so that we can investigate this for you. Kind regards Mulberry Bush

Posted 3 years ago

“Night sky looks very well made -I'm sure my granddaughter will have endless fun with”

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Posted 3 years ago

“Item arrived safe, sound and promptly. Excellent quality”

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Posted 3 years ago

“Good products and good customer service.”

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Posted 3 years ago

“Very pleased, excellent products and service”

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Posted 3 years ago

“It was easy to order two items on line and they arrived on time. The packaging was good and the items look fine but as they are presents to be given to a friend we cannot open the boxes. All we can say is that the service provided was good, the delivery was on time and the driver pleasant and helpful. The items seem to be as described.”

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Posted 3 years ago

“My pack of cards has not arrived.”

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Posted 3 years ago

Dear Customer, thank you for your review and apologies for the delay with your order. This was despatched from us within 4 days of you placing this with us. This year has been a challenge to ensure all our parcels are delivered within our usual timescales, if you have still not received your cards, please call us on 01403 790796 so that we can investigate this further. Once again sorry for the longer than usual delivery time. Kind regards Mulberry Bush

Posted 3 years ago

“The items are not as good quality as they look, the colour of the writing on the front also does not look as nice as the pictures on the Web site.”

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Posted 3 years ago

“I’m sure my chosen items will make wonderful gifts but unfortunately I haven’t received them yet. Due a week ago and granted there has been a postal strike but orders from other companies have arrived in the interim. An update on progress would have been appreciated.”

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Posted 3 years ago

Dear Customer, apologies for the delay with your order, it look Royal Mail longer than normal to deliver because of the strikes. The tracking does now show that your parcel has been delivered, apologies it took longer than we would have liked. Please contact us if we can be of any further assistance, Mulberry Bush

Posted 3 years ago

“Very efficient service very good quality products and fast delivery. Tyuou for a great service and good value for money”

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Posted 3 years ago

Mulberry Bush Ltd is rated 4.8 based on 13,899 reviews