“'Keep it local' this is what people always suggest isn't it? I tried this and ended up being faced with a very rude man who gave me a quote for what turned out to be unnecessary work. I decided to give Mr Clutch in Norwich a call to arrange a quote instead. My query was dealt with promptly by a chap named Carl. Completely different from the bloke at the 'local business' I'd tried. Carl was friendly, polite and very helpful. He suggested that it would be best for my car to be checked over before parts were ordered, this was done the following day and the result was that the local business I had visited originally had quoted for unnecessary work. The quote given by Mr Clutch was £176 less than the original!! Another bonus was that it was able to get the job done on a Saturday.
I can honestly not fault the experience I had and will not hesitate to return in future.”
“I have used Mr Clutch in Aldershot several times. They gave me the best price for fitting a clutch in my MGF and were happy to wait 2 days for a modified part I wanted to have fitted even though they had already stripped the car.
Since then they have serviced my Focus and fitted a gearbox in my partners mini”
“I visited Mr Clutch Kingston and the service I recieved from Ian and the team was fantastic. I called late notice on Thursday to see if I could get a bronze service on Saturday, they said no problem they'd squeeze it between jobs. I bought it down Saturday morning and by about 12pm it was ready. I always worry about taking my cars to garages and being ripped off and a load of other stuff suddenly needs doing & the price jumping up, but everything was as it was quoted. Ian was really friendly and knowledgable and advised what would probably need to be done in the near future but it wasn't in a pushy salesperson kind of way, you can tell he's just someone who knows his job well and I would not hesitate to go back!”
“We took our car to Mr Clutch for an MOT & they were quick & courteous. It needed a retest which was also quick and painless. My only suggestions might be that if the car fails an MOT on minor issues (say up to the value of £50) the work could be done & the retest there and then, save booking in for retests.”
“I've been getting both my cars mot'd at the Croydon branch for the past 4 years. No fuss, even when they fail, I trust what they say as they clearly show me the faults. Either they'll fix the faults or I will and they'll quickly do the re-test without any hassles.
It's hard to find a friendly and trustworthy garage but I believe these guys fit the bill.”
“I've been using Mr clutch now for three years because I can just book online at my convenience rather than ring around other garages that don't have this service, I also like the fact that they use up to date equipment like the lifting ramp that also rocks the vehicle left to right in order for the tester to see if there is any play in the joints more accurately rather than the old method where two persons was needed, and of coarse the price is great value because garages can charge a maximum of £54.00 at present.”
“I continue to take my car to Mr Clutch as they complete the mot very quickly with no fuss.
Away in half an hour which is very convenient as a waiting customer.I always try and book the first appointment of the day/
Thankyou”
“These guys in Hemel are really obliging. We had an issue with a starter motor which kept failing and they replaced it twice without any fuss and were really concerned to get it right. Excellent customer service and very competitive.”
“After i had my service and mot in august i hoped i would not see ian and the team again untill next year but as all cars do it had other ideas!!, called ian and was booked in for my new CLUTCH,2 tyres, Aux belt and few other bits! again took car on thursday late after noon and had car back and all done the friday afternoon at a very resonable price! (phoned around 4 other garages and no one got near the price!) only problem now is that i have to see ian and team after 500 miles (but hopefully it is just the clutch check and then it will be next year!!!)”
“Have been using the Norwich Mr Clutch for 3 years now and never experienced a problem. Polite staff, quality service and no nonsense.
Can be priced a little higher than independent garages but when you take the efficiency of having your car repaired quickly, same day on most occasions, it's well worth a couple of extra quid.
MOT always completed at a fantastic price and failure/any advisories are explained in laymen terms for me to understand.”
“Couldn't believe how helpful mr cluck were. Really worked hard to get my car through the mot after it failed, getting the part and fixing it before they closed, plus it was the Reading festival and the traffic was horrendous”
“Very easy to book in online. When I arrived at the Crayford office fellow on desk knew who I was when booking my car key details in. When we to collect very friendly and helpful, try for yourself.”
