“OVER THE PAST FEW YEARS NOW, I HAVE BEEN GOING TO THE KINGSTON UPON THAMES BRANCH JUST FOR MOTS, FOR MY BMW 3 SERIES 08 PLATE. I KNEW I NEEDED A NEW BRAKE PADS AND DISCS, MOST OF THE TIME I DO NIGHT WORK, SEEN A PERSON NAMED IAN OUTSIDE AND EVEN THOUGHT THE SHOP WAS CLOSED AT THE TIME, HE DID MANAGED TO BOOK ME IN, WHICH MEANT I NEED NOT HAVE TO WAIT AROUND AS I WAS SO TIRED AFTER MY NIGHT SHIFT AND WAS SO GREATFUL, HE ORDERED THE PARTS WELL IN ADVANCE SO THAT WHEN I NEEDED TO COME IN THERE WAS NO WAITING AROUND, VERY POLITE AND UNDERSTOOD MY NEEDS, THE SERVICE PROVIDED BY HIMSELF AND HIS TEAM WAS EXCELLENT AND WENT BEHOND WHAT WAS EXPECTED, I AM TRULY GREATFUL FOR THE FAST EFFICIENT SERVICE THAT HE HAD DELEIVERED,
I WAS ALSO CONCERNED ABOUT THE QUALITY OF PARTS USED AND REASURED ME, AND LOOKED THIS UP, AND FOUND THIS TO BE TRUE.
AND TESTED THIS OUT FOR MY SELF AFTER A FIFTY MILES DRIVE
BRAKES ARE GOOD, VERY SATISFIED.
THANKS YOU ALSO FOR YOUR HONESTY !”
“Mr clutch at chingford are always welcoming. I went for my mot and although it failed, the mechanic ensured he took me through the test and explained everything in simple terms so I actually came away feeling happy; happy that I knew exactly what I needed to do to get my car to pass.”
“Had my cars MOT done at Mr Clutch in 2013 and I was sent a voucher for a special price MOT for 2014. Booked in online and the man was expecting me when I arrived at the workshop. He took the details he needed and was very polite and professional. I left my car and returned an hour later and it was completed and ready. Very good service, very fast, very helpful. I have no hesitation in recommending Mr Clutch to anyone! :-)”
“What can I say service and communication was 1st class, took the car in on the Monday had to wait for warranty technician to have a look at the oil leak which was the cause of the clutch slipping. They agreed to pay out for
new seal, clutch and labour, car was ready for collection on Thursday absolutely first class Thank you Jason”
“Took my car for an MOT at Croydon.. sadly it failed expensively.. Adam took the time to explain everything to me, even when I encountered another problem with my car it was dealt with swiftly. I appreciate the service a lot because I like to know what I am paying for and don't like to be without my car for too long.. I recommend this place to friends and family and everyone has been happy.”
“This is my first time in mr.clutch southend to have my gearbox rebuilt and new clutch fitted,guys down here were brilliant!! They've been really helpfull specially Antonio the branch manager...i had a very pleasant experience and definitely will be returning again in the future! Once again thank you very much to everyone in mr.clutch southend branch!!!”
“I took two cars in one day for their MOT. It is very rare that you can get something for under half of the official price yet still have no complaints about the service.
Recommend them to anyone.”
“3rd MOT with Mr Clutch, second fail. I had to move the appointment and the team were good about accomodating this. They weren't pushy about doing the repairs themselves. I'm not very knowledgeable about cars, and don't look after my car particlarly well, but all of the faults they have found have been reasonable and not unexpected. You don't get that "I'm being conned" feeling. Good service.”
“Booked my car in online and paid in advance. On arrival I was expected and checked in.
Didnt have to wait long before my car was taken into the test area.
Had a read of the free newspaper whilst waiting.
Could do with a coffee machine perhaps....
I was pleased with the experience, even more so as my car sailed through with no advisories either!”
“I booked my mot very easily online, and I must say I was sceptical at it only being £28. I imagined that the garage may try and make up the money by failing the car and saying stuff needs doing as you hear about things like that from time to time. My car was in at 8.30am and by 9.20am it was ready to go. Passed and on my way. Excellent service.”
“I enjoy sending my car(s) to Mr Clutch as I have found them friendly, efficient, do what they say, honest and good value. I was slightly surprised to be charged extra for oil at the last service as I had thought that with the Gold ++++ etc service everything was included - obviously not. Nevertheless I have recommended them to several friends and would continue to do so?”
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