“Terrible. I took my car here for an mot and full service. After the mot was done, I recieved a rather panicked call and an engineer told me my car had failed the mot and needed about £500 worth of work done. They told me the back and front brake disks needed replacement and were completely worn down. Unsure and unable to afford this, I phoned my stepdad (who used to work as a mechanic) to get his opinion, he told me to pick the car up and then he'd take a look at it before I forked over £500. When I picked the car up I was handed an mot pass certificate and the only recommendations were relating to a chip in my windscreen! So they lied over the phone about it failing the mot. Then my stepdad took a look and the brake disks were totally fine, he reckoned about 3000 miles left and also pointed out that my car has a warning function for when the brake disks have worn down and need replacing! I'm so annoyed at mr clutch, they clearly just saw a young female so decided to bullshit about work that needed doing to scare me into forking out £500! I'm sure there must be some fair trading standards law against lying to a customer like that! 100% do not recommend.”
“Superb efficient and friendly service.
The first time I have visited Mr Clutch in High Wycombe, and I would definitely return.
Thanks in particular to Laura - receptionist, Dave - mechanic and Pete - manager.”
“The service Mr Clutch did to my car was great. The staff members were very friendly and helpful. My car get out of there in good condition and with no problems.
This is the best place to go and take your car to be look at.”
“Customer service is poor.. the guy did not even make eye contact..short answers given like he couldn't be bothered. Overall, it requires improvement.”
“Fantastic value for money, just had my BMW 3series serviced and MOT'd and all for under £300 compared to the £700 quoted from BMW. I was Kept informed all the way through and even told at reception if there were any issues I should be worried about soon (thankfully there was nothing to report) Mr Clutch Croydon will definitely be doing all my mechanical work needed in the future.”
English
