“Yet again Ian at your Kingston Branch has come up trumps for us.
I rang Ian at 1.30 on Saturday afternoon explained what was wrong and he told us to come straight along to him, which we did. When face to face I explained to Ian that I had lost my great niece and we had to get to her funeral in Northampton on Monday. He and his staff pulled out all the stops to help us and fixed the car for us in one afternoon. Once more your Kingston Branch and Ian are great xxxx”
“Able to book online. Great price. Efficient and pleasant staff. Passed MoT and picked up my vehicle. All done! Great and will use again. Have already recommended to my daughter too.”
“MOT done quickly and with minimum of fuss. The minor failure issue ( a blown light bulb) was sorted immediately (assuming I would have it done as a matter of course).
If I were to suggest a change, the letter I got said my MOT was due in March. It wasn`t. I had the car MOT`d last year in March, but the MOT wasn`t due till April. So by believing it was due earlier than it was, I had the car tested too early, and lost a month`s cover.
Would I use them again, yes, but check your renewal date as their computer system isn't necessarily accurate, but will get you tested on time or early which I guess isn`t as bad as it could be.”
“You failed my car for uneven headlight positioning and uneven front brake application. I became suspicious when on advisory items my car was "presented in wet conditions" on a very dry bright day, it had cracked rear tyres, needed new brakes all round even though the rear brakes had only done 500 miles! Not to mention the scuffed rear bumper and the engine covers and under trays ( factory fitted as standard) were obscuring some components. Oh and there was a film on the headlights - which when I looked was a fine layer of dried on road salt. I was then presented with a quote of over £500 to make my car roadworthy!!! Needless to say I immediately took my car to my regular garage for their opinion. They adjusted the headlights for free ( you wanted £15) and took it to their local MOT centre who found no reason to fail my car, the front brakes were close to needing replacements but were within the legal requirements and when asked to quote for the same work to be done if necessary, it was less than half the price including a second MOT. I will never go near Mr Clutch ever again, nor will anyone else I know. Feeling really disappointed with my treatment by Mr Clutch.”
“I had a new clutch fitted at Mr Clutch Kingston. The service i received was of a high standard. I dealt with Ian and he was very professional and helpful through out.”
“I had my car booked in at Southend on sea Southchurch road for a new clutch timing belt and water pump on Saturday the manager Ant and staff was very courteous gave a price for the work and said they would try and have the car ready for collection that day.
Ant phoned later that day and advised that the total time to do the jobs was 10 hours and it would not be ready until Monday.
Over the weekend my wife's car started running rough and on the Monday I had to call the AA out.
The AA said the fan belt tensioner needed replacing & the coil pack the AA followed me to Mr Clutch and I swopped cars leaving my wife's car at Mr Clutch Within an hours I was called by Ant advising they had put it on there diagnosis machine and gave a price for the work.
Within an hour my wife's car was fixed and ready for collection.
I used to go to Halfords but they changed Manager and I just did not like his attitude. plus they price match and got the hump when I proving Mr Clutch was cheaper. I cant strongly recommend Mr Clutch enough Keep up the great service.
Will be using them for everything on my cars from now on.
I cannot fault the service at any point”
“Excellent service as usual at the Ardwick, Manchester branch when I had new discs and pads front and rear fitted.
The staff are very customer friendly and they are a credit to themselves and Mr Clutch.”
“Recently had a clutch change & found the staff polite & helpful & they even let me see the parts they had changed job took less time than expected very pleased thankyou”
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