“I went in to get an MOT test for my car.
The process was slow and the person that carried out the test was not helpful.
The car failed on two minor points:
1. Headlight beams were a little high.
2. The car had a small dent on the near side front wing and bumper.
The mechanic could have been helpful by offering to adjust the headlights and suggested a quick-fix solution to the bumper, such as taping over the dent, especially as I had informed him that the dent was mas made prior to the previous 2 or 3 tests. No advisories were issued in the past.”
“Dear All,
I write to express my gratitude having had the MOT at Mr Clutch (Aldershot Branch) My experience is been excellent. MOT went flawless. Honest, prompt and efficient service set by the VOSA standards.
Staff especially Ken at reception was very co-operative, knowledgeable and the technicians were accurate too! I'd highly rate the company/ Aldershot branch. Thank you Mr Clutch*
Best wishes. Zahid from Aldershot”
“Searched online for an Mot centre and found Mr Clutch, the staff were excellent and helpful. Problems found with my car were addressed and fixed at a respectable cost. Thank you to the staff at this outlet.”
“Routine MoT test. Car failed but was delighted with the service provided in order to get it passed on the same day. Would use the Crawley, West Sussex branch again”
“The staff in High Wycombe (Marsh), were very nice and friendly. I had a major service and it was done efficiently and the car seems to be running much better. Thanks!”
“Very easy process and helped by Pete on reception who is a very good member of staff. Even kept the car over night when I couldn't arrange to pick it up the same day. Would recommend anyone to use them and for £20. Top service”
“Online system very straightforward to use, booked and paid for within minutes :)
Unfortunately, when turning up Mr. Clutch had no recollection of it actually being booked "as their Internet was down for over a week" either way they done a manual booking as they weren't that busy luckily.
Car passed first time which I presumed, as was low mileage and had performed a pre-mot before turning up. Although booked in for 10am and then manually booked for 12pm, car was all done by 11am but they forgot to inform me of this until I called up later that day at 2pm!
MOT passed but had advisories of engine covers (which is strange as they are manufacture fitted) and never highlighted before - but I guess this is based on the inability to remove to check underneath.
Ok service could've been better due to waiting around to collect car due to unmanned service desk. Cheap MOT, average service... Overall 3/5”
“I had my car booked in for a service with Citroen which would have cost me £378. I decided to shop around in case I could have got the same thing cheaper. I came across Mr Clutch and the person I spoke with was lovely. Very helpful and honest. He advised that I can get the same service with them which included a couple of things that Citroen were going to charge me extra for. He advised me to book online in order to save 5% but promised he would fit me in before the website advised. The service was quick and they didn't try to up-sell anything or charge me extra for work that wasn't needed. He explained everything very clearly. I had a great experience with them and will be returning every 6 months to maintain the upkeep of my car. Couldn't fault them! All in all, saved myself £200 too.”
“I have been going to Mr Clutch to do an MOT for about 4 years now on 3 of the vehicles we own. I think they do a good job and are always happy to help you pass the mot if it fails.”
“I have a number of cars and my local Mr Clutch team look after them for me, good personnel service is important to me and the guys at Sittingbourne always show a great level of customer service, and I trust them !”
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