Monaco Solicitors Reviews - Read 368 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.66 out of 5

About Monaco Solicitors:

Monaco Solicitors are experts at negotiating with employers to get employees a fair settlement agreement deal. Whether you need to find out how much you should get, are ready to actually negotiate a deal, go to an Employment Tribunal or just get your settlement agreement signed, we're happy to help.

Our instant settlement agreement calculator, free employee guides and specialist legal letters on this website should also help you to understand more about your situation, and ensure a fair outcome.

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Phone:

020 7717 5259

Email:

enquiries@monacosolicitors.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent my case over, asking for a free consultation, as this should be a very straight forward case, well documented on my side. Got referred via standard email template to their sub brand LEX Lawyer which looks a bit funny tbh (GBP 125 for 0.5h consultation)...for 2nd class cases? I guess Alex got a bit irritated about my current employer as it might be notoriously known. Again, solid case on my side, well documented but a non thanks from Alex. No problem, you make good content on Youtube, but very much a let down that you are this selective. Will try on my own for the time being.”

Helpful Report

Hi there, we are sorry you feel this way. We do take on as many cases as possible. As you can imagine, with over 1 million visits to our websites, we can't take on every case. Your employer has nothing to do with it - we take cases against all employers. Just because a case is well documented it doesn't mean it's a legally viable case. Wishing you the best of luck with resolving it on your own.

“I paid £300+vat for review of content details of claim for my ET1. The solicitor checked it and made changes for review. The changes she made were incorrect and wrong. It was as if she had not read my case properly at all. If I had included these mistakes it would have lifted weight from the details of my claim. Instead of accepting the solicitors errors, I had to spend the next 48hrs in a legal library amending their errors. When i asked the solicitor for a call as i did not understand some of her content ( i hadn't used up the charged time i had paid for) she was unavailable. I've paid the first invoice which I was happy with but I queried the second as the solicitor had spent little time, the document had been amended (incorrectly) and she was unavailable for further calls. She refused to listen and just demanded the payment. All about the money sadly:( My advice is to think very carefully before using Monaco. Seems like they are just focused on making easy money at a price which may cost you your claim. I would have been better spending my £720 with a legal practise that does not operate a pay and go, self employed service :(”

Helpful Report

"We are sorry that you feel this way. However, having reviewed the matter, we must disagree with your comments. You say that our edits 'lifted weight from your claim' but sometimes we have to help clients not to fall into the trap of 'kitchen sinking' - including weaker points in a an ET1, which detract from the strong points. We do stand by our work in this case as being 100% legally correct and carefully considered."

“Approached Monaco regarding an employment matter to reach a settlement. However, disappointed with the service. No assistance offered. Gives an impression Monaco like many other Employment solicitors play very safe and only take up easy and straight forward cases and do not want to venture out of comfort zone to take up challenging Employment issues. Got a poor impression that they were only looking for how much money they could make.”

Helpful Report

Dear Samuel, I have noted your feedback and I am sorry that you were disappointed that Monaco Solicitors could not assist you on this occasion. I understand that you made contact through our “Contact Us” form and provided some very limited information about your employment situation. We wrote to you to inform you that we would not be able to assist on this occasion. We try to assist as many people as we possibly can. We offer free online resources and subject to the availability of our experienced solicitors, we offer a free 15 minute consultation. Kind regards, Monaco Solicitors

Monaco Solicitors is rated 4.73 based on 368 reviews