Monaco Solicitors Reviews

4.86 Rating 147 Reviews
97% of reviewers recommend Monaco Solicitors

About Monaco Solicitors: Monaco Solicitors are experts at negotiating with employers to get employees a fair settlement agreement deal. Whether you need to find out how much you should get, are ready to actually negotiate a deal, go to an Employment Tribunal or just get your settlement agreement signed, we're happy to help.

Our instant settlement agreement calculator, free employee guides and specialist legal letters on this website should also help you to understand more about your situation, and ensure a fair outcome.

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Phone:
0800 533 5134

Email:
enquiries@monacosolicitors.co.uk

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Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
"I am so pleased I used Monaco Solicitors. Nicola was great to deal with from the start I was left with confidence that she would get me the best deal and she definately has. Together we increased a exgratia payment by an astonishing factor of 1.5. Then above and beyond Nicola made sure my fees were tax efficient. I should end it here but I will rant on a bit more with a hope it helps you with your decision at this stressful moment. I didn't know Monaco solicitors before this encounter so I did call around to four other companies before selecting Monaco and I asked the same questions 1) is the offer fair 2) should I ask for more. The answers I got elsewhere were 1) Yes 2) our hourly rate is xxx if you want to ask for more from your employer you will be charged between 6 hours and 10 hours depending on the work requested. They then asked my details so they could run "conflict of interest" check. At the end of my research it just felt that the competitors were only interested in a basic fee and that our interests were not aligned. So I activated Nicola at Monaco and the fee charged was appropriate to the end result and as it turned out 1) the offer wasn't fair 2) yes I should ask for more. If you got this far thanks for reading I hope your encounter with Monaco Solicitors is as good as mine was. wishing you all the best."
3 Helpful Report
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"I have a strong case and they did not want to hear about it just ask for £300 plus vat up front for 40 minuets. Think they doit to most of there clients. Not all what it looks like"
2 Helpful Report
Thank you for your feedback, I am sorry that you were disappointed by the fixed fee advice offer that we made. Many of our clients find this fixed fee service very useful as they gain a great deal of insight about tactics, case value and next steps.

It is appreciated that this wasn’t for you, if you would like to give us another try - do drop me a line directly and we will arrange a consultation call.

Kind regards

Alex Monaco
"Harriet is an amazing talent. She is fast, effective and provides sound counsel. She is an innate problem solver and will do what it takes to drive matters to resolution. Most importantly, she felt like an advocate for me and someone I could rely on."
1 Helpful Report
"First of all, there website is very informative and reassuring - 5 stars for that. However, after that - well, how would you rate a company that offers to respond to an online query within an hour (which means an automated email and nothing else) and then still no response after two phone calls? ACAS recommends giving an employee 10 calendar days to respond to a settlement offer. I finally received an email from Monaco just before 6pm 11 days after the meeting I had asked them to support me with. Don't judge them by their website, but on their actions."
1 Helpful Report
We are sorry that we disappointed on this occasion.

Our aim is to offer a quick response to all online enquiries and subject to the availability of our specialist lawyers, arrange for a consultation.

We realise that this did not happen on this occasion and for reasons that we are investigating, there was a significant delay in arranging for a solicitor to call. We have reflected on this and have immediately put in place measures to ensure that enquiries do not fall between the cracks in the future.

Regrettably, we cannot assist everyone who makes contact with the firm as we receive a large volume of enquiries. We do, however, try to assist as many people as we can and that is why we offer the largest free online employment law resources of any law firm in the UK.

We are however pleased that our detailed and informative website delivered and hope that it can be a resource that you can use should the need arise in the future.

All the very best

Alex Monaco.
"Was very disappointed today, when I wanted Monaco solicitors to represent me in a comcare claim and was told they wouldn’t be able to cause is wasn’t viable to do so. Very poor service and not helpful at all."
1 Helpful Report
We are sorry that we were not able to assist you with your case.

If you would like to discuss the specific reasons why we were not able to assist, do feel free to write to us directly so that we can explore this further.

As a firm we specialise in offering advice and support to employees in disputes with their employers. We are not familiar with the type of work you describe in your review.

During our initial consultation, our aim is to offer advice on next steps, potential value of the case and our fees for any work. In doing so we will often discuss the cost/benefit of any future steps - there are some cases where the legal fee may outweigh the case value and we are duty bound to highlight this at the very first opportunity.

All the very best

Alex Monaco.
"Approached Monaco regarding an employment matter to reach a settlement. However, disappointed with the service. No assistance offered. Gives an impression Monaco like many other Employment solicitors play very safe and only take up easy and straight forward cases and do not want to venture out of comfort zone to take up challenging Employment issues. Got a poor impression that they were only looking for how much money they could make."
1 Helpful Report
Dear Samuel,

I have noted your feedback and I am sorry that you were disappointed that Monaco Solicitors could not assist you on this occasion. I understand that you made contact through our “Contact Us” form and provided some very limited information about your employment situation. We wrote to you to inform you that we would not be able to assist on this occasion.

We try to assist as many people as we possibly can. We offer free online resources and subject to the availability of our experienced solicitors, we offer a free 15 minute consultation.

Kind regards,
Monaco Solicitors
"Free consultation call to review if a situation was fair. Solicitor I spoke to was knowledgeable, friendly and very willing to help even though in this case, there was no requirement for further action. I would feel very confident to use Monaco again in the future if the need arises."
1 Helpful Report
"I am very happy to recommend Monaco Solicitors, and in particular Will Burrows, for providing very clear, frank and professional advice which proved to be very helpful in achieving an improved outcome."
1 Helpful Report
Monaco Solicitors is rated 4.86 based on 147 reviews

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