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Molly Brown London Reviews

4.8 Rating 2,731 Reviews
94 %
of reviewers recommend Molly Brown London
4.8
Based on 2,731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Molly Brown London Reviews

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

Visit Website

Phone:

02031426630

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Really beautiful band. Beautifully made. Looks so pretty on my little one wrist.
Helpful Report
Posted 2 years ago
Beautiful product, beautifully presented. However, just after couple of wears by a baby the bangle we bought for her first Birthday got damaged. After contacting customer service, I was informed it was damaged due to ‘enlarging space between adjusters’ (so by using it) and there is nothing the Molly Brown can do. So no we are stuck with damaged bangle and feeling of disappointment.
Helpful Report
Posted 2 years ago
Dear Oxana, I am very sorry for your disappointment with our response. I have reviewed the photographs and emails from our team and unfortunately it does appear that the bangle adjusters are in a different position. The spacing between the adjusters from the images you sent us has been enlarged, any change to the shape will lead to damage which I am very sorry to see has happened. The adjusters are designed to expand over the widest part of the wrist between 4.8cm and 5.2cm, which means it will not sit tighter than 4.8cm as this mechanism acts like a spring. This is stated within the product specifications: https://www.mollybrownlondon.com/childs-christening-bangle.html Product Specification: The bangle has a diameter of 4.8cm, to 5.2cm fully expanded. Please note this standard industry size; the bangle will expand over the widest part of the hand but will not sit tighter than at 4.8cm around her wrist. It is a keepsake gift that she should be able to wear until around the age of three. Baby bangles should not be forced to fit a smaller size, as this risks damaging the product and will not be accepted as a return. And our terms and conditions below: https://www.mollybrownlondon.com/terms-and-conditions We offer a Will it Fit? guide on the website here, so that customers can check sizing before they order. If you do need any size advice in the future, please contact us at customercare@mollybrownlondon.com and we will be delighted to support you. Kind regards, Caroline Molly Brown London
Posted 2 years ago
Beautiful, a little smaller than I imagined but it's a xmas present for 10year old granddaughter, so it will be perfect. Thank you.
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Posted 2 years ago
I was so impressed...beautiful item...thank you...safety packaged...
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Posted 2 years ago
Lovely brand. Quick delivery
Molly Brown London 5 star review on 24th November 2022
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Posted 2 years ago
Beautiful little bracelet purchased for my babies first birthday as a keepsake. Would recommend. It even has multiple rings on the chain, so it can be worn from baby right through to adulthood.
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Posted 2 years ago
Beautiful bangle - very happy with my purchase and the packaging is very good too!!
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Posted 2 years ago
Amazing customer service! You really stand behind your product. When a closure on one of the (newly) bracelets I bought broke, I reached out to the company and right away they sent me a brand new one.
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Posted 2 years ago
The diamond kiss earrings and necklace are so beautiful! My granddaughter loved the earrings, a birthday gift. The necklace is for Christmas. The gift wrapping is lovely. I will definitely be buying more jewelry from Molly Brown in the future.
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Posted 2 years ago
Very pleased with the Bangle we bought our Granddaughter for Christmas - something she will cherish for ever and her Grandad was so pleased to be the first man to give her a diamond
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Posted 2 years ago
Gorgeous website with so much choice. And great prices.
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Posted 2 years ago
I was looking with my friend for a gift for her " Grandaughters" 1st birthday. I came across " Molly Brown". I can honestly say first class service & prompt. My friend is absolutely over the moon with the bracelet. I would certainly recommend people to use " Molly Brown" regardless of negative reviews.
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Posted 2 years ago
Packaging is adorable as is my Granddaughter’s first diamond. Lovely item, great price. Customer service and email communications were fab x
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Posted 2 years ago
Bracelets are adorable
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Posted 2 years ago
Extremely pleased with my purchase and I'm sure my granddaughter will love the bracelet.
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Posted 2 years ago
Bought bracelet for granddaughters first birthday. The little silver kiss with the diamond in the middle is just gorgeous and the bracelet so delicate. Packaged well. Gorgeous Molly Brown packaging and delivered quickly.
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Posted 2 years ago
I bought two gorgeous silver heart lockets for my grandchildren’s Christening. They arrived beautifully boxed and gift wrapped. My daughter thought they were stunning.
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Posted 2 years ago
Beautiful. Brought for my daughter for Christmas. Special gift.
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Posted 2 years ago
Lovely personalised bracelet, delivered quickly. Very pleased.
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Posted 2 years ago
Bought 2 of these wee bracelets for my granddaughter's Christmas,they are gorgeous,don't know about the fit just yet ,but it does look like they will be ok,it was great that engraving was done for free absolutely delighted with them,the quality,the delivery,the price all great. The packaging will definitely buy from Molly Brown again..
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Posted 2 years ago
Molly Brown London is rated 4.8 based on 2,731 reviews