Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,734 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased this for my granddaughters christening. It is absolutely beautiful. The service was prompt and the gift wrapping is gorgeous. Thank you would definitely recommend.”

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Posted 2 years ago

“Really nice jewellery”

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Posted 2 years ago

“Product a lot smaller than it looked online. Bit disappointing.”

Molly Brown London 3 star review on 1st December 2022

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Posted 2 years ago

Dear Davina, We are disappointed to see this review. We are sorry to hear the Her World Necklace did not meet your size expectations; as full specifications including materials, and dimensions are listed beside the product. I hope you will see from the image that we do fully represent the scale of the pieces within the collection, and try to provide as much information as possible so that expectations are met. All dimensions and measurements are provided, and we are always happy to answer any questions about our jewellery at customercare@mollybrownlondon.com Kind regards, Caroline Molly Brown London

Posted 2 years ago

“Really beautiful band. Beautifully made. Looks so pretty on my little one wrist.”

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Posted 2 years ago

“Beautiful product, beautifully presented. However, just after couple of wears by a baby the bangle we bought for her first Birthday got damaged. After contacting customer service, I was informed it was damaged due to ‘enlarging space between adjusters’ (so by using it) and there is nothing the Molly Brown can do. So no we are stuck with damaged bangle and feeling of disappointment.”

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Posted 2 years ago

Dear Oxana, I am very sorry for your disappointment with our response. I have reviewed the photographs and emails from our team and unfortunately it does appear that the bangle adjusters are in a different position. The spacing between the adjusters from the images you sent us has been enlarged, any change to the shape will lead to damage which I am very sorry to see has happened. The adjusters are designed to expand over the widest part of the wrist between 4.8cm and 5.2cm, which means it will not sit tighter than 4.8cm as this mechanism acts like a spring. This is stated within the product specifications: https://www.mollybrownlondon.com/childs-christening-bangle.html Product Specification: The bangle has a diameter of 4.8cm, to 5.2cm fully expanded. Please note this standard industry size; the bangle will expand over the widest part of the hand but will not sit tighter than at 4.8cm around her wrist. It is a keepsake gift that she should be able to wear until around the age of three. Baby bangles should not be forced to fit a smaller size, as this risks damaging the product and will not be accepted as a return. And our terms and conditions below: https://www.mollybrownlondon.com/terms-and-conditions We offer a Will it Fit? guide on the website here, so that customers can check sizing before they order. If you do need any size advice in the future, please contact us at customercare@mollybrownlondon.com and we will be delighted to support you. Kind regards, Caroline Molly Brown London

Posted 2 years ago

“Beautiful, a little smaller than I imagined but it's a xmas present for 10year old granddaughter, so it will be perfect. Thank you.”

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Posted 2 years ago

“I was so impressed...beautiful item...thank you...safety packaged...”

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Posted 2 years ago

“Lovely brand. Quick delivery”

Molly Brown London 5 star review on 24th November 2022

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Posted 2 years ago

“Beautiful little bracelet purchased for my babies first birthday as a keepsake. Would recommend. It even has multiple rings on the chain, so it can be worn from baby right through to adulthood.”

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Posted 2 years ago

“Beautiful bangle - very happy with my purchase and the packaging is very good too!!”

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Posted 2 years ago

“Amazing customer service! You really stand behind your product. When a closure on one of the (newly) bracelets I bought broke, I reached out to the company and right away they sent me a brand new one.”

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Posted 2 years ago

“The diamond kiss earrings and necklace are so beautiful! My granddaughter loved the earrings, a birthday gift. The necklace is for Christmas. The gift wrapping is lovely. I will definitely be buying more jewelry from Molly Brown in the future.”

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Posted 2 years ago

“Very pleased with the Bangle we bought our Granddaughter for Christmas - something she will cherish for ever and her Grandad was so pleased to be the first man to give her a diamond”

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Posted 2 years ago

“Gorgeous website with so much choice. And great prices.”

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Posted 2 years ago

“I was looking with my friend for a gift for her " Grandaughters" 1st birthday. I came across " Molly Brown". I can honestly say first class service & prompt. My friend is absolutely over the moon with the bracelet. I would certainly recommend people to use " Molly Brown" regardless of negative reviews.”

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Posted 2 years ago

“Packaging is adorable as is my Granddaughter’s first diamond. Lovely item, great price. Customer service and email communications were fab x”

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Posted 2 years ago

“Bracelets are adorable”

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Posted 2 years ago

“Extremely pleased with my purchase and I'm sure my granddaughter will love the bracelet.”

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Posted 2 years ago

“Bought bracelet for granddaughters first birthday. The little silver kiss with the diamond in the middle is just gorgeous and the bracelet so delicate. Packaged well. Gorgeous Molly Brown packaging and delivered quickly.”

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Posted 2 years ago

“I bought two gorgeous silver heart lockets for my grandchildren’s Christening. They arrived beautifully boxed and gift wrapped. My daughter thought they were stunning.”

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Posted 2 years ago

Molly Brown London is rated 4.8 based on 2,734 reviews