Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,860 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Molly Brown London 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful guardian angel pendant for my new great niece. She will always have it to cherish and guide her as she grows up. My niece (her mum) absolutely loved it. Thank you 😊”

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Posted 4 years ago

“Very disappointing- packaging amazing - at an extra £3.95 - silver bracelet underwhelming to say the least - I will NOT be using them again”

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Posted 4 years ago

“Hi I was so impressed firstly by the quick delivery. Our purchase was beautifully packaged and exactly what we had ordered. Shall be keeping you in mind for future gifts. Thank you so much Kind regards Lisa”

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Posted 4 years ago

“Prompt delivery of “my first diamond” earrings. I love them. They are a Christmas gift for my 8yr old granddaughter. I’m sure she will love them too.”

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Posted 4 years ago

“The bracelet is beautiful just as it looks in the picture, in fact it’s better, the engraving looks great and it arrived within days of ordering in lovely presentation box and bag.”

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Posted 4 years ago

“Super-fast delivery, lovely item.”

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Posted 4 years ago

“Necklace arrived today. It is lovely and the packaging is exceptional! Thank you!”

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Posted 4 years ago

“Gift for my daughter, she loved it. Great delivery and service thank you Molly Brown”

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Posted 4 years ago

“l now have to pay £60 for somethinThe bracelet is very tiny and flimsy and it was too small for my wrist. When I attempted to return it I was refused due to it being personalised with the name mam on it. I argued that my son wilg I can't ware but I was still refused and told I could buy a bracket extension. SO... not only has my son paid £60 for a bracket that's worth probably £30 he now has to buy an extension so it will fit....”

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Posted 4 years ago

Dear Lynn We are very disappointed that you have left this poor review. We are a children's jewellery brand and this is very clear from all the imagery all over the site. Whilst the jewellery will fit many adults and certainly well into adulthood, we cannot guarantee that the jewellery will fit all ladies wrists. The bracelet sizing is set out clearly on the website and we also provide a size guide to help customers when purchasing jewellery. Our policy not to offer a refund on jewellery that has been engraved as instructed is an industry wide policy. I am sorry we have been unable to help you further. Kind regards Caroline Molly Brown London

Posted 4 years ago

“Delighted at delivery, wonderful packaging and gift wrap and items themselves beautiful, delicate and ideal as a special Christening Gift”

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Posted 4 years ago

“Ordered a gold cross and chain for my godchild's first communion and am very pleased with it, as indeed is she. Very fast delivery and beautifully wrapped.”

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Posted 4 years ago

“Delighted with the bracelet, very satisfied with the service. My granddaughter will love it. Thankyou.”

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Posted 4 years ago

“Ordered a baby bangle for my god daughter and it was absolutely gorgeous, amazing quality, beautiful packaging. Would highly recommend.”

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Posted 4 years ago

“Fabulous service. Top quality people.”

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Posted 4 years ago

“Was a bit disappointed that the engraving did not really stand out. Fast delivery and very nicely presented.”

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Posted 4 years ago

“I bought a bracelet & bangle set for my Nieces christening! Beautiful pieces, would highly recommend!”

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Posted 4 years ago

“I bought a necklace with an initial engraved ,the engraving was very poor i have had to have it redone ,i could not send it back as it was ordered with an initial.I was very disappointed.”

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Posted 4 years ago

Dear Caroline We are sorry to hear that you were disappointed with the engraving. We use state of the art jewellery engraving machines used throughout the jewellery industry. We have worked closely with the engraving company and every piece of jewellery in the collections has been optimised by them to achieve the best engraving results. The initial engraved would have been in the Times Roman font which is generally considered to be classic and sophisticated. Kind regards Deborah Molly Brown London

Posted 4 years ago

“A delightful little bangle for the little girl in your life you love. I have two therefore have bought two bangles and told them the story of the two hearts being mommy and daddy and the diamond being them.”

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Posted 4 years ago

“The product came faster than originally told to me. It’s beautiful. The packaging is so sweet!”

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Posted 4 years ago

“Beautiful. And lovely box too.”

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Posted 4 years ago

Molly Brown London is rated 4.8 based on 2,860 reviews